I have an Epson scanner that is apparently no longer supported because it is a PowerPC app. It's a very good scanner that worked fine until I upgraded to OS Mountain Lion on my MacBook Pro. Any suggestions on how I can continue to use it?

For that model, Epson has this information:
ICA Scanner Driver
07/17/12
Description: The latest Mac OS X ICA scanner driver for your Epson product is available only via Apple's Software Update. Here's how to get it:
1. Connect the all-in-one or scanner to your Mac and power it on.
2. Select the  menu, then Software Update.
3. Follow the on-screen instructions to install the available updates.
Note: Software Updates may find multiple updates for your system. You may choose to install all or some of the updates by clicking on Show Details.
Compatible Systems: Mac OS X (v10.8.x)

Similar Messages

I bought mountain lion for my macbook pro and I'm trying to install it and it says there was an error and I need to boot up but I don't have any other start up disks to boot up with. Are there any suggestions of how I could get my computer started?

I bought mountain lion for my macbook pro and I'm trying to install it and it says there was an error and I need to boot up but I don't have any other start up disks to boot up with. Are there any suggestions of how I could get my computer started?

Hold the Option key down and restart. Select one of the drives that comes up and hit the Return key.

I just installed Mountain Lion on my MacBook Pro and enabled dictation. It won't let me edit Google Docs with it. Any suggestions?

I just installed Mountain Lion on my MacBook Pro and enabled dictation. It won't let me edit Google Docs with it. Any suggestions?

It would be easier to just fix whatever is making your machine slow.
I wrote a little diagnostic program to help show what might be causing these problems. Download EtreCheck from http://www.etresoft.com/download/EtreCheck.zip, run it, and paste the results here.
Disclaimer: Although EtreCheck is free, there are other links on my site that could give me some form of compensation, financial or otherwise.

I have installed mountain lion on my macbook pro ,but it made my mac very slow. Would someone please tell me how to uninstall this one and reinstall snow leopard?

Hello,
I have installed mountain lion on my macbook pro ,but it made my mac very slow. Would someone please tell me how to uninstall this one and reinstall snow leopard? I tried to do it by my original CDs but macbook pro didn't let me to do it.
Thanks

It would be easier to just fix whatever is making your machine slow.
I wrote a little diagnostic program to help show what might be causing these problems. Download EtreCheck from http://www.etresoft.com/download/EtreCheck.zip, run it, and paste the results here.
Disclaimer: Although EtreCheck is free, there are other links on my site that could give me some form of compensation, financial or otherwise.

I have reinstalled mountain lion on my MacBook Pro and can't get the games back App Store says they'll already installed how can i download them can anyone help

I have reinstalled mountain lion on my MacBook Pro and can't get the games back App Store says they'll already installed how can i download them can anyone help

I have eactly the same problem - it seems that the downloaded version on MBA is version 6.0 and on iPad is is version 2.0 -
Issue is when i tried to save the presentation on MBA Keynote 09 - Keynote crashed.
I tried to save is as Powerpoint in MBA and it crashed as well!
Message was edited by: Innovaxin

I am looking for a (free, ideally) virus scan/check for my MacBook Pro -- any suggestions?

I am looking for a (free, ideally) virus scan/check for my MacBook Pro -- any suggestions?

Mac users often ask whether they should install "anti-virus" software. The answer usually given on ASC is "no." The answer is right, but it may give the wrong impression that there is no threat from what are loosely called "viruses." There is a threat, and you need to educate yourself about it.
1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to log in to it remotely. That threat is in a different category, and there's no easy way to defend against it.
The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
☞ It can easily be disabled or overridden by the user.
☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has so far failed to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. These failures don't involve App Store products, however.
For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, and a technological fix is not going to solve it. Trusting software to protect you will only make you more vulnerable.
The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the scam artists. If you're smarter than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software.
☞ Rogue websites such as Softonic and CNET Download distribute free applications that have been packaged in a superfluous "installer."
☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
Software that is plainly illegal or does something illegal
☞ High-priced commercial software such as Photoshop is "cracked" or "free."
☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission.
Conditional or unsolicited offers from strangers
☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
☞ You win a prize in a contest you never entered.
☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
☞ Anything online that you would expect to pay for is "free."
Unexpected events
☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" (AV) or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
Why shouldn't you use commercial AV products?
☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
☞ Most importantly, a false sense of security is dangerous.
8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in everyemail attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It's as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

I am unable to double click on anything on my MacBook pro, any suggestions?

I am unable to double click on anything on my MacBook pro, any suggestions?

1. Try slower double click speed.
    System Preference > Universal Access > Mouse & Trackpad
    Click the "Trackpad options" button.
    Set Double Click Speed at a slower speed.
2. Take the MBP to the Apple store to have the battery and the trackpad checked.
Best.

!!!HI, SO I BOUGHT MOUNTAIN LION ON MY MACBOOK PRO TRYING TO UPGRADE FROM SNOW LEOPARD, AND WHILE TRYING TO REINSTALL THE OS SETUP AS IT SHOWED IT COULDNT BE VERIFIED, I CROSSED OUT MOUNTAIN LION FROM MY PURCHASES, ITS NOW GONE, DO I HAVE TO BUY IT AGAIN?

HI, SO I BOUGHT MOUNTAIN LION ON MY MACBOOK PRO TRYING TO UPGRADE FROM SNOW LEOPARD, AND WHILE TRYING TO REINSTALL THE OS SETUP AS IT SHOWED IT COULDNT BE VERIFIED, I CROSSED OUT MOUNTAIN LION FROM MY PURCHASES, ITS NOW GONE, DO I HAVE TO BUY IT AGAIN?

Please google search for "Mountain Lion disk crash" before upgrading you mac pro. You might need to replace you Mac hard drive after the upgrade.So many people had the same problems including me.
Be aware of the Mountain Lion upgrade problem.

I tried to airdrop Civilization V from a Macbook Pro with Mountain Lion to a Macbook Pro with Lion and it doesn't work. Other apps have but Civ V has not.

I tried to airdrop Civilization V from a Macbook Pro with Mountain Lion to a Macbook Pro with Lion and it doesn't work. Other apps have but Civ V has not.

Likely because it's a not self contained and/or it's game and copy protected, so install it via the developers instructions instead, which likely means it will have ot be uninstalled off the first machine, the developer contacted for a new license key before installing on the newer machine.
If you want it on both machines, you will need to likely buy another license.
Most developers are fine with transfering license between machines, you have to contact them.
They just want to make sure it's only on one machine so they are not getting robbed.

I can't get my iCal to sync between my iPhone and my MacBook Pro any suggestions?

I can't get my iCal to sync between my iPhone and my MacBook Pro any suggestions?

Check your Settings on both devices. Is iCloud's calender sync turned on (Settings > iCloud > Calendar)? Please make also sure that you are not only using local calendars.

HT2476 I have just downloaded Mountain Lion for my MacBook Pro and now when my applications open they close and the error "This has just quit unexpectedly" message pops up. Does anybody know what is happening?

I have just downloaded Mountain Lion for my MacBook Pro and now when my applications open they close and the error "This has just quit unexpectedly" message pops up. Does anybody know what is happening/how to fix it?

Welcome to Apple Communities
Press Command and R keys in boot and reinstall

HT1444 If i download the new OS X Mountain Lion to my Macbook Pro that has Snow Leopard, will i lose my apps and downloads (such as: Microsoft word, powerpoint, excel, oovoo, skype) and will i lose all of my pictures/documents and information?

If i download the new OS X Mountain Lion to my Macbook Pro that has Snow Leopard, will i lose my apps and downloads (such as: Microsoft word, powerpoint, excel, oovoo, skype) and will i lose all of my pictures/documents and information?

I should just change the OS and leave all your apps and data alone. That said, if any of your apps are old and use Rosetta (ppc apps), they won't run under Mountain Lion.
Make sure you take a good Time Machine or Clone backup before you convert.
You can check compatibility of your apps here:
http://roaringapps.com/apps:table

I've just installed mountain lion on my macbook pro. I cannot open preview and it is also stalling the log out sequence? How can I solve this

I've just installed Mountain Lion on my Macbook pro and cannot now open Preview. I've partly solved the reading of PDF documents by installing Adobe Reader, but Preview is also stalling the log out process. Any suggestions how I might solve this annoying trait would be most appreciated. Many thanks.

vidaiow wrote:
Have just tried force quiting Preview via the Dock and reopening a file and it worked . Hurrah !. Thanks for your help.
Just an FYI, normally you give the 'solved' award to the person who gave you the answer, not to yourself.

I recently attempted to re-install Mountain Lion on my MacBook Pro late 2012 model and the internet recovery is failing.

I recently attempted to re-install Mountain Lion on my MacBook Pro late 2012 model and the internet recovery is failing. I have absolutely no clue what to do here. Any help is greatly appreciated. Thank you.
- Currently if I boot it up there is a flashing folder icon with a question mark in it. I am assuming this means there is no OS because I wiped the SSD and tried to reinstall Mountain Lion
- When I hold Command+R, it prompts me to Choose Network... the problem with this is the wifi constantly is disconnecting. The Retina 2012 does not have an ethernet port so i have considered buying the attachment then returning when done.
Once again Thank you in advance.
Best.

There is nothing to do if you don't have a reliable Internet connection unless you have a copy of the Mountain Lion installer application from when you first installed it.
Install or Reinstall Mavericks or Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
OS X Mavericks- Erase and reinstall OS X
OS X Mountain Lion- Erase and reinstall OS X
OS X Lion- Erase and reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.

How many times can I install mountain lion on my macbook pro?

My Macbook pro came with lion pre-installed. However, I bought at a time that allowed me to update to mountain lion for free. Therefore, I wanted to know if I will have to pay to re-download mountain lion on my Macbook pro if I have to restore the system to its factory settings?

No, since you have already "purchased" (even if for free) 10.8 on the App Store with your AppleID, you own it, so you can reinstall as much as you want.
Matt

I have an Epson scanner that is apparently no longer supported because it is a PowerPC app. It's a very good scanner that worked fine until I upgraded to OS Mountain Lion on my MacBook Pro. Any suggestions on how I can continue to use it?

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