I have an HP Officejet Pro 8500A Premium e-All-in-One Printer - A910n.

I have an HP Officejet Pro 8500A Premium e-All-in-One Printer - A910n.  I’m trying to set up HP Connect, but every time I create and account it tell me to log in using my Snapfish password.  When I use my “valid” Snapfish password, it comes back asking "invalid password".  How do I correct this?
If I'm not on the correct board, please let me know which one I should use.
This question was solved.
View Solution.

Hi. You are on the proper board!  Unfortunately to fix the account mis-match issue you are having you will need to share personal information.  To protect your identify and the security of your account I will private message you with what HP will need in order to get your Snapfish/HP Connected accounts synced up so you can use the web services!    
Although I am an HP employee, I am speaking for myself and not for HP

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    Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
    I am employed by HP

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    This question was solved.
    View Solution.

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    This question was solved.
    View Solution.

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    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

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    I am an HP employee.
    Say thanks by clicking the Kudos star in the post.
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    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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  • HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g can not define a custom size paper.

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    Sorry to hear you are still having this problem. So the yellow was out and you replaced the yellow and then the cyan failed?
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    * I am an HP employee. *
    ** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
    ***Click on White “Kudos” STAR to say thanks!***

  • I have a hp officejet pro 8500a premium printer,

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    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
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