I have an IPad 1. For the past three days I've played Sims Freeplay without trouble. Today it won't even open. It starts to, then goes black, then all the apps are visible again. Any idea of what is going on?

I have been playing EA's Sims Freeplay for three days. Today the app will not open. It begins to, then goes black, then all the apps are there. FB is doing it now, too. Bookworm plays fine, as do other apps like ebooks and weather bug. I don't know much about what goes on with an IPad, so any help is appreciated.

- check the app store to see if the apps have an update available
- delete and redownload the apps

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I restored my phone from a previous back up and now all my apps are gone. Any idea on how to get them back?

I had liquid damage to my phone and had to receive a new one so I went home to restore it to its old settings from my back up on 5/8/11. I've had an iphone since 2008 so I have a lot of data and apps saved on to my computer, many of which I paid for. When my back up finished all my music, contacts, photos were restored but none of my apps. Can someone please help me get them back? Thank you!

After you restore from backup, you MUST sync to restore your iTunes content. No iTunes content is included in the iPhone backup. Your apps should be in your iTunes library, just sync them back to your phone. If for some reason your apps are not in your library, you can re-download them for free:
http://support.apple.com/kb/ht2519

HT1386 Sry for disturbing, but i would to ask that how to overcome the problem of synchronising ? Itune showing me that the sync session is failed to start with my Ipad mini. Any ideas about what is going on ?

Sry for disturbing, but i would to ask that how to overcome the problem of synchronising ? Itune showing me that the sync session is failed to start with my Ipad mini. Any ideas about what is going on ?

What are you trying to sync?
I see you are on ios 7.
I also had upgraded my iPad Mini to ios 7 & then the 1st time I tried to open a Numbers file that was set up to sync w my MacBookPro, I got a warning that I would not be able to sync it any more w my Mac until I upgraded to Mavericks.
So if you are trying to sync Numbers, Pages or Keynote files between your iPad mini in ios 7 and a Mac that hasn't been upgraded to Mavericks that could be the problem.
I was very shocked to get that message since I bought Numbers on the iPad so that I could have a particular file on both devices & keep them synced. I had no clue when I upgraded to ios 7 on the iPad Mini that it would make it so the files in the iWorks apps woudln't sync any more.
So I finally decided to go ahead & upgrade to Mavericks after carefully preparing & updating other software so that it would work w Mavericks. But I got error messages so haven't even been able to download Mavericks & now having 2nd thoughts about doing so.
iPad mini ios 7
MacBookPro Mid 2012 Mountain Lion
iphone 4S ios 6

I have an apple trackpad that shows that it is connected to Bluetooth but it does not respond. I have tried restarting the computer and turning the trackpad off and on but it will not work. Anyone have any ideas on what is going on here?

I have an Apple Trackpad that shows that it is connected with Bluetooth but it is not responding. I've tried restarting the computer, disconnecting and reconnecting and also turning the trackpad on and off but it simply does not respond. Does anyone have any idea on what is going on here?

There are reports of similar behavour but generally it is due to battery connections. Is the indicator light working steadily or does it blink or even not function. Here is the Apple document dealing with some of the problems.
http://manuals.info.apple.com/MANUALS/1000/MA1544/en_US/Magic_Trackpad_UG.pdf
Is your machine within the guarantee period or under Apple care. If so, return it to any apple retailer for examination and possible replacement.

I cannot upload any pictures to Flickr for the past three days, I just get the upload screen which when I click on upload does nothing I'm using PSE12

I cannot upload any pictures to Flickr for the past three days, I just get the upload screen which when I click on upload does nothing I'm using PSE12, I have had no problems in the past , I still have had no response to this post and it has been several weeks since initially posted, is there anyone awake at Adobe, can someone give me advice or is there total lack of interest once the product has been purchased I have been a customer of PSE for many year since PSE6 now on 12 but lack of response may cause me to rethink

Turn off your iPad and put it in recovery mode. Try to restore it via iTunes.
http://support.apple.com/kb/HT1808

HT3728 since Oct 25 my time capsule is not working properly. I enter the time machine to check my backups and the only thing I see is balck screen on every single day since I put it to work on my house. Any ideas on what's going on?

I am having problems with my time capsule.
It's not backing up... if I enter the time machine, all I see is a black page, any day I look, since the day I bought it.
Was not like this before Oct 25...
Any ideas on what's going on and what should I do to make it work again?

Check the USB cable first to make sure that it is operating correctly on another connection.
You may need to use a powered USB hub with the drive since the USB port on the Time Capsule is not a high powered port like you have on your Mac.
You may need to use the powered hub even if the hard drive has its own external power supply.

While downloading podcasts to my library, I am getting the message, "the iTunes Library file cannot be saves. An unknown error occured (-54)." Any idea of what is going on?

While downloading podcasts to my library, I am getting the message, "the iTunes Library file cannot be saves. An unknown error occured (-54)." Any idea of what is going on?
Thanks.

The problem went away on its own. Not sure what was the problem but perhaps somehow the system was out sync internally due installing Lion 10.7.3/Snow Leopard 10.6.8/10.7/10.7.3 with iTunes 6 installing after the 10.7.3 and then needing to be installed again after the second 10.7.3 install from the updater model.
I kept accepting the error message and checking iTunes music file. No podcast downloads were actually rejected.

I have bought "coins" for the slotto game but the past three days it tells me to contact iTune support store...why will it take my money some days and not others??

I have bought many "coins" for the slotto game but the past three days it tells me to contact the iTune Store to complete transaction. I do not know how to contact them and why would it let me buy some days and not others?

Expresslane.apple.com
Click itunes, then itunes store, fill out your info, and then wait for a reply.
Do you purchase a lot?
Occasionally they will bar an account if the amount you're pourchasing seems irregular.

I can't make or take phone calls, but i can message and use data. Has this happened to anyone else? I've gone through three Samsung Galaxy S5's in the past three days, two of which have this problem and one just stopped working all together.

My phone doesn't have any cellular phone functions...but it CAN send text messages and access data. Has this happened to anyone else? I've gone through three Samsung Galaxy S5's in the past three days, the last two have this problem and the first stopped working all together. I've had new sim cards put in, ive done hard resets on the phone, i've rebooted the phone, done battery pulls, and tech support has reset the signal to my phone. Nothing has worked. (I just "upgraded" <- lol.... and my old phone IS turned off.)

Im in 79707. So to recap my whole case: I upgraded my device using the verizon wireless website. I received my phone and switched my old SIM card from my Droid Razr Maxx HD into the new Galaxy S5. Everything worked fine until the next morning (May 31st) when I woke up and the phone wouldn't turn on. I took the phone to the local Verizon store and they were also unable to turn it on. They issued me a new Galaxy S5 (referred to as phone 2) and switched my SIM card into that one.
With PHONE 2 i was able to make calls and receive calls, along with text and data for approximately four hours. After that, i was unable to use the phone function of the device, but text and data were still functioning. I took PHONE 2 back to the Verizon store where they attempted to hard reset the phone twice, they also installed two new SIM cards at the store. After this they would get the same error, which is the phone just reading "Dialing..." after attempting to make a call. The Verizon associate declared the phone "DOA" and issued me another Galaxy S5 (referred to as PHONE 3).
PHONE 3 worked well, with phone text and data featured intact from when I received it on the after noon of the 31st until approximately 2:30PM on June 1st. I contacted Verizon Tech Support via Gmail phone to attempt the correct the problem. They reset the connection, had me do a battery pull, had me close the "phone" application, and erase the data and catche, then restart the phone. All of which had no effect. My phone is still able to receive texts and use data (even with wifi off) it simply cannot make or take phone calls. all it says is "dialing..." when I attempt to make a call. When other phones call my device it rings once on their end and directs them to voicemail, PHONE 3 does not ring on my end.
I have made sure my old phone is completely powered down.

HT4528 I was in a pub in Scotland & used their wi-fi. An update offer that looked legit came up & I did it. Took several minutes, everything seems to be working OK except all my contacts are gone. Any ideas?

I was in a pub in Scotland & used their wi-fi. An update offer that looked legit popped up & I ran it. Took several minutes, rebooted & all seemed fine except all my contacts are gone. Any ideas?

Thanks,
I'll give those drivers a try the next time I install Windows 8. However I still don't understand how they would be any different to what is included in Boot Camp Assistant that came with Mountain Lion. Can you or anyone else confirm that they are different?
Can you also confirm that you have the Bluetooth radios in Device Manager and that you can discover Bluetooth devices under Windows.
Last question - do you run more than 1 partition in Windows?

I purchased a Shakira movie (HD). I watch it OK in my PC, but when trying to watch it in my TV using Apple TV I get an endless rolling wheel. I can watch other Apple Store movies with no problem. Any ideas of what's going on?

I purchased a Shakira movie (HD). I watch it OK in my PC, but when trying to watch it in my TV using Apple TV I get an endless rolling wheel. I can watch other Apple Store movies with no problem. Any idea of what's going on?

Welcome to the Apple Community.
Try repopulating iTunes with the problematic files.

Firfox has been crashing every few minutes for the past three days

Had update on computer and Firefox has been crashing every few minutes for the past three days. These are the last five crash reports.
bp-f0d43748-3ba5-44be-929b-848322130224
bp-01f8d94d-557c-4416-991e-eecc82130224
bp-5295ef4b-75d6-4462-a574-f9c0d2130224
bp-63d1555a-b45e-4ecd-8d6d-76d902130222
bp-d3725ad8-6b7e-4316-ad1e-d82c02130222

There is a problem on Windows 8 with Firefox 19 and AMD Radeon HD 6XXX/7XXX graphic display cards.
This issue is currently being investigated in bug 830531.
*Bug 830531 - [Win8] crash in XPC_WN_Helper_NewResolve mainly with AMD Radeon HD 6290/6310/6320/7290/7310/7340
If you have one of those display cards then best is to stay with or downgrade to Firefox 18.0.2 for now.
*https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/18.0.2/win32/

TS4185 I just downloaded Facetime on my Mac. I called my friend on his iPhone (3?) Facetime. The video worked OK for both of us. I could hear him but he could not hear me. We had previously talked by Skype so I know our audio systems are OK. Any idea

I just downloaded Facetime on my MacBook Pro. I called my friend on his iPhone (3?) using his Facetime. Video was good both ways. I could hear him but he couldn't hear me. We had just been talking by Skype so we know the audio systems were OK. Any ideas on what to do?

Louise,
Check out the following link. It confirms that i phone 3 does not support face time. Please click on either iphone 4 model to get to the info you need.
http://support.apple.com/kb/HT4204

Why does my itunes shut down by itself? it has been doing this for the past three days.

For the past 3 days my iphone has been shutting down itunes by itself. Every time i try to open it it closes. what should i do?

Hi mcminn_sarah97,
Thanks for visiting Apple Support Communities.
It sounds like either the iTunes Store app or Music app are quitting unexpectedly on your iPhone. I recommend restarting the phone first:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, there are a few more steps that you can try.
If the iTunes Store app is quitting unexpectedly, try the steps in this article next:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If the Music app is quitting unexpectedly, try this step next:
Go to Settings > General > Reset, then choose Reset All Settings: All your preferences and settings are reset.
Reset iPhone settings
http://help.apple.com/iphone/7/#/iph7a2a9399b
If the issue persists, the last thing I recommend is backing up and restoring your iPhone:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
All the best,
Jeremy

I do not receive all my e-mailson all my devices. I seem to get them all on my iPhone 5s, but not all show up on my iPad and iMac. they are all set up the same. Any Ideas on what is going on and what I can do to remedy this? thanks

I have an iMac with OS X Lion 10.7.5,an iPhone 5s with iOS 7.1.2 and an iPad with iOS 7.1.2. all software is up to date. My problem is I do not receive all my e-mail on all 3 devices all the time. I seem to get them on my phone , but not all show up on my iMac or iPad. Any ideas as to what is going on and what can I do to resolve this issue? thanks

On the iPhone, go into Settings -> Store and turn off "Automatic Downloads" for Apps (and Music and Books, if you wish). You can also do that on the iPad to prevent it from going in the opposite direction.
That will stop any automatic downloading... to prevent them from coming over when using iTunes, select the phone (under Devices), Apps, and then uncheck "Automatically sync new apps." Again, do the same for the iPad if you wish.

I have an IPad 1. For the past three days I've played Sims Freeplay without trouble. Today it won't even open. It starts to, then goes black, then all the apps are visible again. Any idea of what is going on?

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