I have an ipad I used with a computer which's now broken. I bought a new Macbook Pro and signed into iTunes with my usual Apple id and pw. I connected my ipad to the new Macbook but it won't back up my photos or Apps from the ipad to the new macbook. Help

I have an ipad I used with a computer which's now broken. I bought a new Macbook Pro and signed into iTunes with my usual Apple id and pw. I connected my ipad to the new Macbook but it won't back up my photos or Apps from the ipad to the new macbook. Help

What do you mean " back up my photos or Apps"?
The photo sync is one way - computer to ipad.
You can transfer itunes purchases.  Without syncing:  File>Transfer Purchases
Copy everything from your backup copy of your old computer to your new one.

Similar Messages

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    my iphone is synced and backed up with another computer which is now broken...i have synced it with my new computer  but it hasnt transfered anything over to itunes and when i try to add anything to my iphone it says all data will be erased and replaced with the current itunes? i dont want to lose all my apps and music.... i dont know how to go around this problem? i want to back it all up and sync it properly to my new computer so that is now my main computer , so i can add ring tones and music etc with out it erasing everything ive got. any answers would be great and muchly appreciated. thanks, im not sure what operating system my iphone has either.....

    It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
    Use your backup copy of your computer to put everything on the new one.
    It sounds like you have failed to do this, which is not good at all.
    You will have to transfer your itunes purchases from your iphone.  Authorize your computer for your itunes account 
    About iTunes Store authorization and deauthorization
    Open itunes, plug in iphone, do NOT sync, click File>Transfer Purchases
    When you do sync you will lose your pics ( photo library - synced from your old computer), your itunes content ( music, apps, videos,etc) , your contacts and your calendars.  So do NOT sync yet.  This is why a backup copy is so important.
    Enter one unique contact and calendar entry on your computer.
    When you first sync, you should get the option to merger the data.  Choose it.
    If you want your pics, then you will need to e-mail them to yourself before you sync.  They will not be of the original quality as they are reduced when synced to iphone.
    When all is as goos as it can be, then backup your computer, and always maintain the backup.

  • Everytime I  try and sign into my iCloud account it tells me I can't log in due to a server error, but there is nothing wrong with my server . It also wont allow me to view any of my Photos or Documents that i have backed up.

    Everytime I  try and sign into my iCloud account it tells me I can't log in due to a server error, but there is nothing wrong with my server . It also wont allow me to view any of my Photos or Documents that I have backed up. Please help

    Hi,
    Are you running any Anti-virus software or do you have your firewall turned on? If so, disable them and try again. If that doesn't work, delete the iCloud account and then sign it back on again.
    Make sure you are running the most current version of the iCloud Control Panel:
    http://support.apple.com/kb/dl1455
    Cheers,
    GB

  • Cant sign into iTunes with VPP manager email address

    Is anyone else having difficulty signing into iTunes with their Apple VPP account manager email address? I work as an IT contractor for a number of schools and in the past have set up VPP so that paid and free apps can be distributed via an MDM solution. Recently, the process by which we do this isn't working any more. Apple have admitted in emails that they have changed the way that VPP accounts are set up on their end and that during the transition some accounts were processed incorrectly (causing a lot of headaches and confusion). In one instance, we set up the VPP manager account using a distribution list email address of .*******. later, we enabled two step verification and provisioned the facilitator account. but when we sent to sign into the iTunes store with the management accounts email address, we got the error message: "this email is associated with he VPP program". We have told apple about this who replied with a frustrating tautology: "our records indicate that that address is associated with the VPP program, so you will have to use another email address to sign into iTunes." Trouble is, for the purposes of information management, we cant just sign into iTunes with any old email address, we have to use one provisioned by the education department, and they wont provision another email address for this.. Also, we have screenshots which demonstrate that it is possible to sign into iTunes with the program manager account at other schools, so what has changed? If this keeps up, I will have no choice but to recommend to all schools in future that they not go with Apple because their account provision system is not maintained at a professional level.  The fact that they are so slow moving on this makes me look bad and the lack of documentation is inexcusable given the massive profits they have been posting.  I will campaign vehemently against the use of apple in education unless this situation changes for the better.  Already one school on our books have had an absolute gut-full of and have sold off the 60 iPads they purchased in favor of Android tablets with custom ROMS. What is the solution and why is there no phone number for Apple VPP in Australia?
    <Edited by Host>

    I know this post is over a year old. We setup our VPP account in Feb last year. It's very frustrating.
    This is what I wrote to Apple.
    This whole system *****!!!!
    Seriously. I sign up under the old system and now we have to go through more doors to get in than a gold refinery.
    You honestly think your product is worth this much pain. Get real!!!
    I work at a school as THE ONLY IT Support Officer. I setup a generic user account for VPP under the old system so that the account was not tied to my name just in case I left or someone else had to take over the role. Now we cant use that account to manage the VPP account. We have to create other admin accounts. Trouble is, most of us already have our personal emails attached to iTunes accounts, AND YOUR SYSTEM WON'T LET US USE THESE ACCOUNTS TO BE ADMINS FOR OUR VPP ACCOUNT BECAUSE THEY ARE ALREADY ATTACHED TO AN ITUNES ACCOUNT!!!!!!!!!!!!!!!!!!!!!
    Now I'm home and I can't remember my logon password and cant recall my recovery key because it's all back at work on a system I cant access until 2 weeks from now when the school holidays are over.
    Well done Apple, you managed to make Microsoft look good!
    The generic email account we setup is a distribution list account for the purposes of adding and removing people as needed. Apples change now means that we have to create more email accounts. I won't be doing that any time soon, I already have 5 and not about to create moer.
    I too will not be recommending that schools go with Apple products. They are a consumer product, not an enterprise product. The promise you the world and all you get is pain.

  • Can't sign into itunes with "unknown error (-50)" prompting

    can't sign into itunes with "unknown error (-50)" prompting

    Hi vagsmailbox,
    I apologize, I'm a bit unclear about the exact nature of your issue. If you are talking about signing into the iTunes Store, you may find the following articles helpful:
    Apple Support: Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    iTunes Store: "Error (-50)" when downloading purchased content
    http://support.apple.com/kb/ts1583
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  • Itunes says it is syncing apps but it won't transfer purchases nor sync any apps from the computer after upgrading to iOS 5.

    I just upgraded to iOS 5 and itunes synced my music fine. When I tried to sync the apps (they were all selected), it said that there were 5 steps, which included "Preparing for sync" and "Preparing apps to be synced". However, the sync was over in about a minute, no apps were transferred, and when I went to check the apps tab on the iPod, all of the apps were selected (which usually equalled over 1GB), yet it said that the apps were only worth 0.04 GB. I tried unchecking one of the apps and it immediately shot up to 1.04 GB! Thinking it may have been a computer problem, I tried to sync with a different computer, but I had to transfer purchases first. Again the same thing happened: it claimed to be syncing but nothing really happened. I don't know whether it's a problem with Itunes 10.5 (although I haven't heard of anyone with this issue) or my iPod. Help would be appreciated.
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    So just got off the phone with a senior Apple support person and here is the fix they gave me for the app issue.  Not sure if it will work until I get home to try it.  It appears that a lot of these issues are in relation to Apple's move from a generic Apple ID not attached to a specific email to an actual email address.  Since my .mac or .me email was never verified with my original Apple ID (just my name) the iCloud was not recognizing that I actually had any apps associated with my account when signing in with the new .mac email that was connected to the iCloud.  The below fix she stated would separate the iCloud and iTunes allowing the iCloud to handle all of my mail, contacts, calendars etc. and iTunes/store to handle the apps and purchases.  I will update again if this takes care of the issue.
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    -       add an email to your account and verify it
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    -          apply
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  • TS1424 Why won't itunes connect? When I try and sign into iTunes it gets hung and never connects. I do not receive any error messages and I have confirmed my user ID and pswd to be correct. I am using Windows 7

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    With those symptoms, I'd try the following document:
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  • Unable to sign into itunes with new laptop

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    Already did the Command Prompt for "winsock reset".
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    Same here, but with Mavericks download.  Tried a few hours ago, and a no go then or now (2:20 PM EDT USA).  Left a message on MacRumor but don't expect any assistance but if lucky, I'll return here to post.

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  • MacBook Pro not starting up, has faint lines across apple logo and runs hot

    Hello, my MacBook Pro 2011 model is not working. I when trying to start it up it has faint horizontal lines, equally spaced, all across the screen. When the apple logo disappears the machine stops progressing any further, and starts running really hot. Yesterday I had to run the batter flat before I could get it to start properly and it ran all day fine. Today it logged in but then went haywire with split desktop and horizontal lines and crashed. Can't get it to restart.
    i haven't a clue what's wrong, and I can't afford to replace it right now. Any ideas anyone?
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    david.moody wrote:
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    http://support.apple.com/kb/HT3964
    http://support.apple.com/kb/ht1379
    If not, try them:
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    Run the extended version.  Note that an error free test is not 100% reliable.
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  • I am trying to download a game that I have paid for and was deleted from my iPad.  Half way thru it says the game will download once I log into iTunes.  I have signed into iTunes at least 8 different ways and each time I attempt to re download my game it

    Help

    The message means that you should download it on your computer's iTunes and then sync it to the iPad. The message quite often appears if you are currently on 3G/4G on the iPad and the app (and it applies to other content as well) is over the maximum size allowed over cellular, which is currently 50 meg.

  • Why can't i sign into itunes with my new apply id?

    i created an apple id at https://appleid.apple.com
    then i join apple support communitys at https://discussions.apple.com
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    it worked thank you

  • I can sign into iTunes with one user id, but not the other

    I am trying to update all apps.  I tried to sign in under my main id, and it says it cannot connect.  No error code.  I tried under my other id and it worked great.  What would cause my main id to not work?  Any suggestions would be appreciated.  I hope it's something easy that my brain just doesn't want to see.

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  • If i sign into itunes with a usb cord and my phone comes up with a different name , will all my phone information be ransferred into that persons phone??

    can my phones contacts, messages etc be linked with another phone if our apple ids are different??

    Welcome to Apple Support Communities
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  • How I sign into iTunes with different account

    How do I delete old account for new account

    You can log out of an account via the Store > Sign Out menu option on your computer's iTunes, that will then change to a Store > Sign In option.
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