I have an ipad that I purchased in Australia and my iTunes account is Australian, but when I try and watch Australian TV shows on Australian websites it says that the content is not available because I am not in Australia.

Please help! I have an ipad that I purchased in Australia and my iTunes account is Australian, but when I try and watch Australian TV shows on Australian websites it says that the content is not available because I am not in Australia. How can I fix this?

Are you using a proxy server to access the net?
Or another cause could be that your router thinks it's in its home country (probably china)
I just don't know how to fix it. There's a way but I don't know enough to advise.
You could try googling your router model and 'wrong country' or keywords like that and see if something comes up.

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Hi, i buy new phone in ukraine,but when i try add new device on my apple support profile,it says that serial nuber already used by another apple id please help what can i do!thx

Hi, i buy new phone in ukraine,but when i try add new device on my apple support profile,it says that serial nuber already used by another apple id please help what can i do?!thx

You purchased a gray market phone. The iPhone is not available for sale from any Authorized source in Ukraine. There are no authorized or supported carriers in Ukraine.
Take it ack and get your money back.
If you want an iPhone, go to a country where unlocked iPhones are available for legitimate sale and purchase one directly from Apple.

I bought a movie on iTunes but when I try to watch it plays back slowly with no sound. Then the video will speed up and the sound will work for a moment then off again and back to slow motion. I have a dell laptop running windows 7

The description says it all. I bought a movie on iTunes but when I try to watch it plays back slowly with no sound. Then the video will speed up and the sound will work for a moment then off again and back to slow motion. I have a dell laptop running windows 7

Hi Normanwh,
If you are having video playback issues in iTunes on your Windows machine, you may find the following article helpful:
Apple Support: Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
Regards,
- Brenden

When I try to watch YouTube videos or do homework online, it says that there is a Blocked Plug-in. How can I make this go away?

How can I un-block the plug-in? What is a plug-in?

A "plug-in" is an applet that is integrated with your we browser to add a feature to that browser if it didn't come with it natively. For example, YouTube may require a specific plug-in in order to play videos within the browser. A blocked plug-in could be for a number of reasons. I would suggest starting by first removing, and then, reinstalling the problematic plug-in through the browser's administrative interface.

HT1657 I have rented two movies on my laptop and they will not completely download..it shows that they are theere but when i try to watch them on my laptop or my ipad it wont open up???? help

I have rented two movies on my laptop and they will not completely download..it shows that they are theere but when i try to watch them on my laptop or my ipad it wont open up???? help

Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

I am trying to set up my daughter's iTouch. I am connected to our Wi-Fi, and have confirmed this in Settings, but when we try and open any webpage we receive the message that page cannot be opened because not connected to the Internet

I am trying to set up my daughter's iTouch. I am connected to our Wi-Fi, and have confirmed this in Settings, but when we try and open any webpage we receive the message that page cannot be opened because not connected to the Internet. I have already re-set the iPod, have shut-down and restarted, and told the iPod to "Forget Network". please help - i am going bananas!

Encryption wouldn't matter except for Wifi.
While 10.2 might help, there's not much you can do on the Internet these days with less than 10.4.11
Tiger Requirements...
To use Mac OS X 10.4 Tiger, your Macintosh needs:
    * A PowerPC G3, G4, or G5 processor
    * Built-in FireWire
    * At least 256 MB of RAM (I recommend 1GB minimum)
    * DVD drive (DVD-ROM), Combo (CD-RW/DVD-ROM) or SuperDrive (DVD-R) for installation
    * At least 3 GB of free disk space; 4 GB if you install the XCode 2 Developer Tools (I recommend 20GB minimum)
http://support.apple.com/kb/HT1514
http://www.ebay.com/sch/i.html?_nkw=mac+os+x+tiger+retail+10.4
See Tom's, (Texas Mac Man), great info on where/how to find/get Tiger...
https://discussions.apple.com/message/15305521#15305521
Or Ali Brown's great info on where/how to find/get Tiger...
http://discussions.apple.com/thread.jspa?messageID=10381710#10381710
As far as Memory, that's sort of easy, find your eMac here...
http://eshop.macsales.com/MyOWC/Models.cfm?Family=emac&sType=Memory
As far as Hard Drive, it's not easy to replace the Internal drive, I'd maybe suggest an external Firewire drive to boot from...
http://eshop.macsales.com/item/Other%20World%20Computing/MAU4S7500G16/

I downloaded podcast from a polish radio site. They are fine and working on my macpro but when I try to copy them to my ipod I get a massage that " this podcast can not be played on this ipod" . what can I do?

I downloaded podcast from a polish radio site. They are fine and working on my macpro but when I try to copy them to my ipod I get a massage that " this podcast can not be played on this ipod" . what can I do?

Or because the episodes are video but are in a format which plays on iTunes but not on an iPod Touch. Only the originator of the podcast can do anything about that.

Hi, I got iMac and I can not open file "doc" when I have downloaded from distance learning internet page. I have office program, but when I try to open file it shows: u1-assesment.doc uses a file type that is blocked from opening in this version.?

Hi, I got iMac and I can not open file "doc" when I have downloaded from distance learning internet page. I have office program, but when I try to open file it shows: u1-assesment.doc uses a file type that is blocked from opening in this version.?
I have tryed to change just extension from doc to docx, but it doesn't work. I am new user, please help

Consider the Mcrosoft Office:Mac forums as well:
Office for Mac forums
Here is an MS page that deals with that error message:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/bs0811doc-use s-a-file-type-that-is-blocked-from/548ce159-8157-419e-9552-1789594fafe9

TS2529 I understand that iTunes 10.7 is available, but when I try to download, I still show 10.6. etc. Is this just a matter of the servers being overloaded with requests right now ? TIA

I understand that iTunes 10.7 is available, but when I try to download, I still show 10.6. etc. Is this just a matter of the servers being overloaded with requests right now ? TIA

There are intermittent issues reported with iTunes reporting that the update is available, but ASU not showing it as an option to install. (Got that a bit with the last 10.6.x version, too.)
If that's what is going on, I'd try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

I have an existing ipod that I use with my mac. I am trying to connect an additional ipod to it but when I try and register, it just brings up the existing info. I don't want to lose the original info or library - just create new for this device. Pls help

I have an existing ipod that I use with my mac. I am trying to connect an additional ipod to it but when I try and register, it just brings up the existing info. I don't want to lose the original info or library - just create new for this device. Pls help...

We are starting from the beginning like its a new ipod starts out asking language, country,location services,choose a network,and when we get to "setup ipod touch " there are 3 options 1..setup as new ipod, 2.restore from ipod backup 3 restore from itunes backup and when we hit setup as new ipod and click next it comes up with sign in with apple id or create a free apple id we clicked create a free apple id....then comes up with bday,1st name last name, use your current email address, get a free icloud email address or change email address and THIS is where we have problems....if we hit change email address it means that sis's stuff goes under his name and moves all her stuff to this older ipod which the brother does not want. sorry this is so long but its the only way I knew to do it.

HT2731 I have two Ipads in this household---Do I need two Itune accounts?

I have two Ipads in this household----do I need two Itune accounts?

You do not need 2 accounts.
My wife and I share an account.
It is up to you.

Adobe creative cloud has stopped working, all my individual programmes from adobe open and work fine, but when I try to open adobe cloud it starts to open then says adobe cloud has stopped working, looking for a solution then shuts down, I can not open it

Adobe creative cloud has stopped working, all my individual programmes from adobe open and work fine, but when I try to open adobe cloud it starts to open then says adobe cloud has stopped working, looking for a solution then shuts down, I can not open it at all.

Without proper system information and the application logs nobody can tell you much.
Troubleshoot Creative Cloud download and install issues
Mylenium

HT201304 In app purchase in restrictions is turned of but when I try and purchase something in a app it says not allowed yet there are no restrictions??

In app purchase in restrictions is turned of but when I try and purchase something in a app it says not allowed yet there are no restrictions??

Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

HT201260 Tried to remove Symantec End Point software by dropping it in the trash and then emptied trash, of course now when I try and install newer version it tells me to uninstall the older version I can not access now. Any solutions?

Tried to remove Symantec End Point software by dropping it in the trash and then emptied trash, of course now when I try and install newer version it tells me to uninstall the older version I can not access now. Any solutions?

You usually have to use the program's uninstaller utility for such things as Symantec. Read this:
http://www.symantec.com/business/support/index?page=content&id=TECH132120
You may need to install it all over again, just to use its uninstaller.

HT5035 i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have an ipad that I purchased in Australia and my iTunes account is Australian, but when I try and watch Australian TV shows on Australian websites it says that the content is not available because I am not in Australia.

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