I have an ipad3. I brought brought a wireless AV Box to view videos on the TV. I have tried this on both hdmi TV an can only get sound no picture. Any help would be appreciated. I am new to iPad so not too tech please.

What iOS in on your iPod? The Users Guide says:
Viewing Photos, Slideshows, and Videos on a TV
You can use the Photos app to view photos, slideshows, and videos on your TV with
any of the following:
Apple Component AV Cable
Â
Apple Composite AV Cable
Â
Apple Digital AV Adapter and an HDMI cable (iPod touch 4th generation)
Â
Apple VGA Adapter and a VGA cable
Â
The Digital AV Adapter supports high-definition video up to 720p with audio.
The Guide also says the Video app can use TV out.

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HT4061 recently downloaded Ios7 to iphone4. am unable to get app icons on to home page. can only open by using spotlight. any help would be appreciated

recently ugraded iphone4 to Ios7. am unable to get app icons on home screen. can only access by using spotlight. any help appreciated

Hi, are you saying that your homepage is completely devoid of Apps, even the dock at the bottom of the screen?
Regards,
Steve

Hi, I have an Adobe CC single App subscription at €25. per month, why do I now have to pay another 12.99 to get Lightroom CC? any help would be appreciated, thanks.

Hi, I have an Adobe CC single App subscription at €25. per month, why do I now have to pay another 12.99 to get Lightroom CC? any help would be appreciated, thanks.

Hi there
You currently have a single app membership for Photoshop. You might want to consider changing to the Creative Cloud Photography plan if you wish to have Photoshop CC + Lightroom CC - see Creative Cloud pricing and membership plans | Adobe Creative Cloud
Photoshop Help | Differences between Photoshop and Creative Cloud Photography Programs
Thanks
Bev

Can't push Pandora radio songs to my apple tv from my I Pad but can from my I pod touch.Any help would be appreciated.

Hi- My I Pod touch (2nd gen) pushes pandora radio to my apple tv.No problem. However, my I Pad refuses to show a push Icon. All are updated to latest version of software. I tunes pushes ok and I Photo also works fine. Any help would be appreciated. Thx Montana Dan

Found the solution. when playing pandora, double click the home button and then Right swipe the apps bar to bring up the volume controls. There is the arrow for pushing to the apple tv.

Ran update this morning. Now power button doesn't work and soft boot brings to the battery/cord icon as if there's no power. Can't get into anything. Any help on this?

Update for Windows was run this morning---it actually made me run it twice. I was initially able to use my phone but now I get nothing but the battery/power cord symbol. The power button doesn't work at all. I have tried soft boot of the down volume and power button. Seems to reboot but same screen appears. I cannot access anything on the phone. Is there any help on this?

Hey there, javadan! Thanks for letting us know about the problem with your software upgrade. I'm very sorry for the issues you're having. Based on the two attempts to process, I would have to say there was a problem with both install attempts. You may need to process a factory reset. Which model device do you have?
DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

Ipad 2 with version 8.1.3; update to take out bugs etc and now every time I click on an app it asked for my itunes id before I can get it to open; any help would be appreciated

I did the update to take out bugs etc; now when I try to open an app, it asks for my Itunes ID before it will open; this is a pain; has anyone else had this problem or knows how to correct this, assistance gratefully appreciated, thanks

Please tell me that it has NEVER been jailbroke. If it has never been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.

Hi, I have an iMac which I just booted up and have a white screen with a blue folder with a question mark blinking on and off. Any help would be appreciated. Tommy

Hi, I have an iMac which I just booted up and have a white screen with a blue folder with a question mark blinking on and off. Any help would be appreciated. Tommy

That means your iMac could not find a system to use for startup. That may mean the internal hard drive has become faulty, or the hard drive mechanism is fine, but the startup volume ("Macintosh HD" unless you renamed it) may have some type of data corruption that makes it unbootable.
First, you should try resetting PRAM
http://support.apple.com/kb/HT1379
and if that does not help, use this procedure to reset SMC (power management). If your iMac is from 2008, this is the procedure for Intel (not PowerPC) Macs.
http://support.apple.com/kb/HT3964
(This forum category is for "iMac (PPC)," so if this iMac is older (with a PowerPC processor), please post back.)
Disconnect all peripheral devices. When you connect it back to power, if you have been using a power strip of some type, try connecting it directly to a wall outlet, by itself (at least initially). Start up with nothing but the power cord connected, then add only standard mouse and keyboard. If it works, run it that way for a while.
If PRAM and SMC reset have no effect, you should insert your Mac OS X installation disc (for the currently installed system) in the optical drive, and restart with the C key held down. This should get you to the Installer screen, where you can run Disk Utility from the Utilities menu.
In Disk Utility, does the internal hard drive appear in the sidebar? If so, select Macintosh HD in the sidebar and go to the First Aid tab. Use Repair Disk. If an error is found, note if Disk Utility was able to fix it or not.
You can then quit Disk Utility and attempt to restart normally.

I am new to iphones and went to Itunes and it said my new iphone needed a software update. Now the apps that I put on wont work and when pressed just flash on then off the screen. I paid £20 for one of them so any help would be appreciated.

I have a new iphone and went into Itunes and it said my new iphone needed a software update. I let it do this and now the apps that I put on won't work and when pressed just flash on then off the screen. I paid £20 for one of them so any help would be appreciated.

Memory Map: http://www.memory-map.co.uk/iphone/
0870: http://www.simonmaddox.com/
Viber: http://support.viber.com/home
VoucherCloud: http://questions.vouchercloud.com/

I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

Hey there Frank0619,
If you have not been able to install iTunes because the Windows Installer service is not available, I would recommend the troubleshooting in the following troubleshooting to help.
Issues installing iTunes for Windows
These in particular:
Make sure you have an administrator account.
To install iTunes, you'll need to log in to your computer with an administrator password. If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You could also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Install the latest Microsoft Windows updates.
To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8 with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Download the latest version of iTunes.
The latest version of iTunes can be downloaded at http://www.apple.com/itunes/download/.
Disable conflicting software.
Some Windows background processes can cause issues for other programs and processes. These conflicts can prevent applications, such as iTunes, from installing. Disable conflicting processes by starting your computer using MSConfig:
Using Msconfig to troubleshoot conflicts in Windows XP
Using Msconfig to troubleshoot conflicts in Windows Vista, Windows 7, and Windows 8
Some security software made by other companies can't be disabled using MSConfig. If you've installed security software and you're having issues installing iTunes or QuickTime for Windows, you might need to disable or uninstall security software to resolve installation issues.
Restart your computer.
Install iTunes.
Thank you for using Apple Support Communities.
All the best,
Sterling

HT1349 what is the quickest way to move all my iTunes music, video, etc. to a new computer? any help would be appreciated. thanks. p.s. i purchased a belkin transfer cable - will that work?

hi - i'm a newbie - what is the quickest way to move all my iTunes music, video, etc. to a new computer? any help would be appreciated. thanks.
p.s. i purchased a belkin transfer cable - will that work? i have an iPod Touch.

You copy it from one computer to the other.
Type "move itunes library" into the google search bar.
You have posted in the iphone forum.

I recently downloaded the latest version of Adobe Reader and when I try to open a new pdf I get the Adobe logo and text in Japanese and the pdf doesn't open. Any help would be appreciated.

I recently downloaded the latest version of Adobe Reader for my MacBook Air and now when I try to open a new pdf I get the Adobe logo and text in Japanese and nothing else. The pdf doesn't open. Any suggestions? I never had this problem until my cache was cleared and I had to re-install Adobe Reader. Any help would be appreciated.

Just to say I am having exactly the same issue on my MacBook Air. I can't remember what I did but after this happened a few times, and once I had clicked on the Japanese pop up, I managed to do something that now means I get the pop up in English, saying 'Adobe Reader blocked for this website'. When I click on it it asks me to trust the content and then I get a bar with the text in Japanese. Eventually the pdf does open. However it's very irritating that I have to trust every pdf individually which I never had to do before the latest upgrade, and I don't understand why I get messages in Japanese. I will be interested to see whatever answers other more technical people may provide!

After updating os to 10.9.1can't open pdf files. I get a message saying It may be damaged or use a file format that Preview doesn't recognise. I can still read older saved files but no new ones arriving by email. Any help would be appreciated.

After updating os to OSX 10.9.1 I can't open any new pdf files. I get a message saying It may be damaged or use a file format that Preview doesn’t recognise. I can still read older saved files but no new ones arriving by email. Also can't attach a pdf to an email to send out. Any help would be appreciated.

Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print PDF's displayed in Safari, you may be able to print by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar may appear under the cursor. Click the printer icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and check the box marked
Allow Plug-ins
Then click
Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

Problems installing OS I have an iMac 21.5 (Mid-2010) and in trying to load a new hard drive, after choosing the installation disk the apple logo comes up and then stops and the keyboard and mouse goes dead. Any help would be appreciated. Thanks

Problems installing OS
I have an iMac 21.5 (mid-2010) and I'm trying to install a new hard drive. When I choose the installation disk the Apple logo comes up and it stops there. Then the mouse and keyboard goes dead. I'm trying to install 10.6. Any help would be appreciated. Thanks

Since you have a new hard drive, there is nothing on it, so you need to boot from an external source (and probably format the hard drive before installing an OS). Are you booting from the 10.6 install disk? Better yet - do you have a bootable backup clone or at least a Time Machine backup?

Have a brand new dell. Not much on it but Premiere elements 13. Haven't used it for anything else - only 5 days old. I am in Premiere, add vid, render then poof. it says add media where those rendered files were. any help would be appreciated. thank you

Have a brand new dell. Not much on it but Premiere elements 13. Haven't used it for anything else - only 5 days old. I am in Premiere, add vid, render then poof. it says add media where those rendered files were. any help would be appreciated. thank you

bgar
On what computer operating system is your Premiere Elements 13 running on?
What are you (manually) or the project (automatically) setting as the project preset?
(See Edit Menu/Project Settings/General and the readings for Editing Mode, Timebase, Frame Size,
and Pixel Aspect Ratio (even if fields look grayed out).
What are the properties of these source media, including file extension? The brand/model/settings of the camera that recorded the
video may give us this information.
When the source media hit the Timeline for the first time, is there an orange line over their content? Or is there
no colored line and an orange line appears over them only after you have edited them?
Please elaborate on "poof" after rendering the Timeline content by pressing the Render button above the Timeline content with the orange line over it.
a. Media Offline displays?
b. Other?
ATR

Using the new iPad, what's the best way to watch video files (away from home) which are stored on a NAS (WD My Book Live)? Any help would be appreciated!

Using the new iPad, what’s the best way to watch video files (away from home) which are stored on a NAS (WD My Book Live)? Any help would be appreciated!

Before you go, move the files to I tunes and sync them down. There is no viable way to stream from your nas drive to the pad.

I have an ipad3. I brought brought a wireless AV Box to view videos on the TV. I have tried this on both hdmi TV an can only get sound no picture. Any help would be appreciated. I am new to iPad so not too tech please.

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