I have an iPhone 4 and when i connect it to my mac i cannot back up device and the bar is for the phone is only showing "Other" as the memory , Help ?

i have an iPhone 4 and when i connect it to my mac i cannot back up device and the bar is for the phone is only showing "Other" as the memory , Help ?

Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Then...
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414

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    No one on Apple Support Communities has authority to speak on behalf of Apple, unless their avatar is accompanied by this Apple image:
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    Try Settings > General > Reset > Reset Network Settings.

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