I have an iphone 4. Recently I cannot receive pictures or receive normal texts. All my texts come in as ichat messages. Even if it's from another iphone. I've reset and followed the support page instructions... still having problems. Thanks!

I have an iphone 4. Recently I have been unable to receive pictures or normal texts. All texts come in as ichat messages. The phone is slow and it takes a while to get the messages. I've reset the phone and followed the steps on the support page. Still having problems! Any suggestions??
Thanks!

Hi,
I also have a similar issue since upgrading from the 4s to the 5s.
The issue I have is, issue number 2:" If I do receive a text message/iMessage notification, it disappears within 5-10 minutes before I can even check (no other notifications disappear)"
Which also consists of the same events in the last message from monicash "So for example, if i get a text while sleeping... i wake up in the morning to check my notifications and there is nothing there because it disappeared (even though there should be a notification there with my current settings that are ON)."

Similar Messages

HT5037 The iPhoto Library Upgrader tool doesn't work. I've downloaded it, and follow the directions, but iPhoto still won't open.

The iPhoto Library Upgrader tool doesn't work. I've downloaded it, and follow the directions, but iPhoto still won't open.

Your Library is damaged.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
As for goign back: do you have an undamaged library?
Regards
TD

I have accessed all the trouble shooting sites and followed the advice given but still cannot get the latest version of Flashplayer to download completely onto my Mac Yosemite. The install stops at 27% and will go no further

I cannot get Flashplayer to continue downloading...it stops at 27% every time despite trying several times now which makes me wonder if it is a bogus site?

Hello,
This morning we resolved a problem that prevented Flash Player installations from completing for some of our Macintosh users.
If you encountered this problem, please delete any previously downloaded Flash Player installer and either:
Download the installer again from https://get.adobe.com/flashplayer, OR
Download the stand-alone installer posted at the bottom of the http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html in the ‘Still having problems’ section.
If the behaviour reproduces, please clear the browser's cache and try downloading again.
Thank you.
Maria

I have applied the "MSVCR80.dll" fixes (uninstalling and reinstalling iTunes), but I am still having problems.

I have applied the "MSVCR80.dll" fixes of uninstalling and reinstalling iTune in the proper order, several times, but I stall have a problem. When I launch iTunes, my computer will freeze, task manger says that Itunes has stopped responding and the CPU reading in task manager pegs at 100% usage. After about 10 minutes the iTunes start running again and the cpu drops back to normal. I can get to the apple store without freezing. However, iTune will not display my iPod or iPhone in the sidebar. And when I plug th the iPod and iPhone into my desk computer I get a error meassage.
"This ipod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes then install 64-bit version of iTunes"
This I have done three times with the same result.
What next?

It froze on start up, then ran, did not see the plugged in iPod or iPhone, and gave me the same "this iPod cannot be used because..." message.
I also ran the iTune Diagnostic. It said the the iPod Services " and "Apple Moblie Device" are not running. So I followed the Help instructions (see Link for AMD below) For restarting "iPod Services" everything when per instructions, but it did not fix my iTune problems. The "Apple Moblie Device" restart was a problem, because I could not find the AMD file in the Service folder.
Hmmm. Let's try swapping out your AMDS.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now?

Updated itunes, and lost the summary page. Please help. THank you

Recently updated iTunes, but lost the summary page. Cannot sync any devices. Please help. THank you.

Once the iPod is connected to iTunes, click on the iPod icon (not on the eject part though):
to display this:

HT204053 someone hacked and changed my APPLE ID about a month ago, but after calling support and fixing this issue, I'm still having problems with my iCloud account as it is still trying to use the hacked account

Is there someon in support who can help me match these up again? The hackers just took my account email name and added a number "1" to it and now I can't access icloud!

The idea to jumpstart by change was not the smartest one, but gives you an opportunity to use that "temporary" account as permanent. You do not have a choice cause obviously despite you thinking that old account is no more -it does exist on Apple servers. And if you are unwilling to share your [email protected] with friend, just create one extra [email protected] for your friend. One suggestion - do not use gmail.

How do I stop popups from coming up I have it checked in the box already but still having problems

How do I stop popups from coming up? I have checked the box for popups already.

atobias1981 wrote:
My computer is running slower also! The popups are ads & it says hide ad & when I do it opens it up.
If these ads have a black border on one side with a square "Hide Ad" button with an 'X' in it, then you are infected with the Downlite adware, at least. You may have more than one piece of adware installed.
If the instructions in the Adware Removal Guide that Kappy referred you to are too tough to follow, that page also has a link to an Adware Removal Tool that will automatically remove Downlite and anything else for you. If you don't want to trust some app that a random guy online referred you to (which is perfectly understandable), the manual instructions will do the job just as well... you could always have a tech-savvy friend help you follow them.

HT4009 I am trying to make an in-app purchase and being rejected and prompted the support page.

Unable to complete an in-app purchase, keep getting error messages although i can buy other products on the apple store.

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I can't remember my security questions and on the support page it says to resets your password and when I do it never works and I've changed it 4 times

Couldn't remember security question and doesn't work when password reseted

Try here > http://support.apple.com/kb/HT5312
And here > http://www.apple.com/support/appleid/contact/

I need to know how to delete downloaded videos and movies from iTunes when the instructions on the support page does not work. I have swiped the selections from left to right on the phone and nothing happens.

Hello.
I need help deleting videos, tv shows, and movies downloaded from itunes. I have followed the instructions to delete from the macbook, I selected the videos I wanted to delete and right clicked to delete. Nothing happens. When I double click on the video it still starts playing. I also followed the instructions to delete the videos from the iphone by swiping from left to right with nothing happening. I opened the videos on the ipad and there is no edit selection like in the instructions on the support page. Can you please tell me how to permanently remove this content so it doesn't try to copy from each device when I want to back up the Iphone and Ipad to my macbook. Thank you.

Hi Shawninglewood,
Welcome to the Support Communities!
The article below may be able to help you with this.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Cheers,
- Judy

Keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work! I am running windows 8 (which it has worked with ok before) - struggling :(

keep getting error message saying ipod detected but could not be identified properly - I have tried all the steps on the support page twice and it still will not work! I am running windows 8 (which it has worked with ok before) - struggling
I recently bought some new albums and can't play them on my ipod

I just encountered the same problem on my 2 month old MBPro. I found a work around by changing USB ports. As for the actual cause or the reason why that worked, I dont know. The USB port I was using works fine with my phone or other USB devices.

I have attempted to install iTunes multiple times but to no avail. I have installed every file, and followed every instruction on the support pages. I click download, and it takes me directly to the "Thank You for Downloading" page without doing anything.

I have attempted to install iTunes multiple times but to no avail. I have installed every file, and followed every instruction on the support pages. I click download, and it takes me directly to the "Thank You for Downloading" page without doing anything. I am running it on FireFox, and I have tried with Internet Explorer, neither have worked. I have been trying to do this for weeks now, and I am getting majorly frustrated. Please, help.

Perhaps try downloading and saving a copy of the installer to a different PC. (If you're on a 32-bit Windows system, try to download on a different 32-bit Windows system.) Copy the iTunesSetup.exe installer to an external hard-drive, or a large-enough thumb drive or burn it to a CD-R. Carry the installer back to your PC, copy the installer to your hard drive. (Don't run the install from the ExHD, thumb or CD-R.) Start the install by doubleclicking the iTunesSetup.exe file.

HT1414 I am going through the process of unlocking my iphone 4 and have had all the go aheads from my service provider but i am still having problems when i plug the phone into itunes. Has anyone else had this program

I am going through the process of unlocking my iphone 4 and have had all the go aheads from my service provider but i am still having problems when i plug the phone into itunes. Has anyone else had this problem??

Umm, what problem? What actually happens when you try to restore it in iTunes?

HOW DO YOU TURN OFF "FIREFOX PREVENTED THIS PAGE FROM AUTOMATICALLY RELOADING". I did the "see Advanced - General - Accessiblity. and still having problems

HOW DO YOU TURN OFF "FIREFOX PREVENTED THIS PAGE FROM AUTOMATICALLY RELOADING". I did perform the "see Advanced - General - Accessibility. It worked for me and my "user" site (don't know how to say my site) and still having problems with my wife's. I have gone to OPTIONS → GONE TO → ADVANCE and CLICKED THE LINE → ""Warn me when websites try to redirect or reload the page…""
This did not rememdy the problem. I did try to get on the other site suggested
http://kb.mozillazine.org/Accessibility.blockautorefresh
but got a 404 error...
I have googled the "ff prevented...." and after a number of hours searching I still have not found a fix...
REALLY HOPE SOMEONE CAN HELP ME....
JM

You should still disable this setting:
*Firefox > Options/Preferences > Advanced > General : Accessibility : [ ] "Warn me when web sites try to redirect or reload the page"
The setting in "Options > Advanced > General" is meant as an accessibility feature, as you can see by the label of that section, so that people with disabilities or people who use screen readers do not get confused and is not meant as a safety protection to stop redirecting.
What is the value of the accessibility.blockautorefresh pref on the about:config page?
*http://kb.mozillazine.org/accessibility.blockautorefresh
If you have problems with preferences, see:
*http://kb.mozillazine.org/Preferences_not_saved
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

I have a 2.2 GHz Intel Core i7 macbook pro that has lion installed when I recieved it, according to the support pages AHT is supposed to work over the internet if it wasn't installed, Mine wasn't and it doesn't work. Where can I download it from?

I Have a 2.2 GHz Intel Core i7 macbook pro, I recieved it with OSx 7.2 lion installed, I need to us AHT (apple hardware test) according to the support page that I copy here
Additional Information
Apple Hardware Test is included on the DVDs that are shipped with some Macintosh computers. If the copy on your hard drive becomes unavailable, use the DVDs to run Apple Hardware Test.
For Intel-based Apple computers that shipped with Mac OS X v10.5.4 or earlier, Apple Hardware Test is located on the Mac OS X Install Disc 1 and should be included with your computer.
For Apple computers that shipped with Mac OS X v10.5.5 to 10.6.7, Apple Hardware Test is located on the Applications Install Disc 2 and should be included with your computer.
For some Apple computers that shipped with OS X Lion, if Apple Hardware Test cannot be found on the hard drive, an Internet-based version starts up instead.
This doesn't work as the additional information statement says it should above. Could someone at apple give me an idea of where to get it or what the "REAL" solution is, since it doesn't work on an internet version which was confirmed today at the Genius Bar in the Apple store.
Please help me

chrisfrommarion wrote:
Thanks, while it worked on yours it doesn't work on mine, any other ideas?
Are you holding down the "d" key, all by itself, just after the system shuts down for a restart?
And how long did you hold it down?
I held mine down for about 40-50 seconds. Then I lookat at my routers WAN light and it was flickering so I let up on the d key.
If that does not work then maybe there is something wrong with your MBP. Is that the reason you want to run this test, something isn't right with your unit?

I have an iphone 4. Recently I cannot receive pictures or receive normal texts. All my texts come in as ichat messages. Even if it's from another iphone. I've reset and followed the support page instructions... still having problems. Thanks!

Similar Messages

Maybe you are looking for