I have an iPhone 5 and if I make a call it goes blank hangs up on the people and then proceeds to facetime them automatically. Does anyone know how to fix this? It only started with ios7

Judging by all the posts on the forum, there seems to be an issue at Apple's end, although they have made no announcement on their status page. Unfortunately, we may have to wait until Apple is more forthcoming with information.
http://www.apple.com/support/systemstatus/

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I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit. Does anyone know how to fix this problem?

I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit. Does anyone know how to fix this problem?

Hi alexanderfrommilton,
First try reinstalling itunes.

HT5900 I've just bought my Apple TV 3rd gen and set it all up but when I play netflix I get a picture but the sound is a really loud cracking sound. Does anyone know how to fix this??

I've just an Apple TV set it all up but when I play netflix the sound is really crackling. I can't hear anything else but the crackle. I can see the movie fine..

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

Error with universalis responsive template. Prices appear with 163; code before them instead of £ sign. Does anyone know how to fix this problem?

Error with universalis responsive template. Prices appear with 163; code before them instead of £ sign. Does anyone know how to fix this problem?

Error with universalis responsive template. Prices appear with 163; code before them instead of £ sign. Does anyone know how to fix this problem?

When I create a new project in iMovie and drop clips into it, it plays the first one and then quits right near the end of the second clip. I have re-started my computer, tried a new project etc, and no luck, does anyone know how to fix this issue?

When I create a new project in iMovie and drop clips into it, it plays the first one and then quits right near the end of the second clip. I have re-started my computer, tried a new project etc, and no luck, does anyone know how to fix this issue?

This is a part of the larger MacBook Pro connectivity issue. There are several related threads dealing with the MBP's networking problems. If your unit is suffering from this type of difficulty, good luck ... (or a long ethernet cable)
(PS Everybody please make noise on this one so apple comes up with a solution.)
< Edited by Host >

Hey I have itunes 9.2.1 (4) and when I go to make a purchase it keeps timing out does anyone know how to fix this?

I have itunes 9.2.1 (4) and when I go to make a purchase it keeps timing out does anyone know how to fix this?

Hi Beege140,
I have an article for you that will help you address this launch issue with iTunes:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

I have been watching videos from my ipad via ATV2 with no problems. As of yesterday my videos just keep loading and don't play. I don't think I have done anything differently. Does anyone know how to fix this. I have tried unplugging it

Hi, I have been watching videos from my ipad via ATV2 with no problems for over a year. As of yesterday my videos just keep loading and don't play. I don't think I have done anything differently. Does anyone know how to fix this. I have tried unplugging it waiting 30secs and then plugging it back in. I have tried restarting, updating and reseting but nothing is working. It's quite frustrating!!!! Any suggestions????

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

I have windows and since the newest update to itunes, it just freezes pretty much when ever i try to do anything with it. Does anyone know how to fix this problem?

Every time i try to do anything with itunes it freezes after a few seconds and i have to force it to close. Does anyone know how to fix this problem? Im aweful with computers and have tried everything i know of.

Hey newyearnorma,
Thanks for using Apple Support Communities.
It sounds like iTunes has been freezing on you, take a look at this article to troubleshoot.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Have a nice day,
Mario

HT1476 my iphone 4 is only charging while off and everytime i try to reset it it still does the same thing does anyone know how to fix this ?

my iphone 4 is only charging while off and everytime i try to reset it it still does the same thing does anyone know how to fix this ? ive tried resetting 5 times already , ive tired different plugs and usbs , nothings working

You will need to contact the app developer if your having problems with a 3rd paty app. See if they have a support forum.

HT201210 I am trying to update my iPhone but it seems that I have to many photos and music because I received the following message: The iPhone could not be updated; this device is not elegible for the requested build. Does anyone know how to fix this?

I am trying to update my iPhone but it seems that I have to many photos and music because I received the following message: The iPhone could not be updated; this device is not elegible for the requested build. Does anyone know how to fix this?

You have to delete the corrupt back-up so iTunes can at least back-up the current data on the iPhone and then restore it. Search these forums, there a several good posts on how to delete the corrupt back-up.

I recently bought an Epson Artisan 837 printer. I installed the driver and now Photoshop from CS3 will not open. It quits when the Twain portion of the program starts loading. Does anyone know how to fix this so my printer will work with Photoshop??

I recently bought an Epson Artisan 837 printer. I installed the driver and now Photoshop from CS3 will not open. It closes every time it gets to the point where it is loading the Twain portion. Does anyone know how to fix this so my printer and Photoshop will work together? Thanks for any help I can get!

You're welcome.
But, no, don't look to Epson for fixes to their driver in newer versions, and Adobe has deprecated the TWAIN plug-in. Hoping for a solution there is futile. That has not happened and it's never going to happen. The consensus is that it's pretty foolish to tie up Photoshop to scan. Honestly.
Any improvement in the behavior of newer versions of the Epson drivers in that regard would be pure coincidence.
You need to understand that you never, ever scan "within" Photoshop, as Photoshop has no scanning capabilities whatsoever. When you use the Import > Twain plug-in all you are doing is blocking Photoshop while you call up the stand-alone Epson scanning software. If you think about it, its most inefficient.
VueScan has a pretty powerful scanning plug-in that can be called from the Impost menu—if you insist. VueScan is not free, but it's a pretty good value, IMO.
As for the Epson CD printing software, I have no clue. Sorry.

Friend Recommendations: we're having trouble communicating with the game center server and are unable to turn on friend recommendations. Does anyone know how to fix this?

Friend Recommendations: we’re having trouble communicating with the game center server and are unable to turn on friend recommendations on our iPad. Does anyone know how to fix this?
we also get this error message when we try to connect the iPad to Facebook from the Candy Crush Saga game..... Failed: Sorry, you don’t have access to the Kingdom, right now. Please try connecting again later. anyone know how to fix this?

Welcome to AD!
I have a regular post for the top 3 or 4 fixes for that 9808 error. Obviously you are going to skip #1, since you've already tried it. Let me know how you get on with the next 2.
The top 3 fixes to itunes error 9808 seem to be
1) Go to Start > Control Panel > Internet Options > Advanced, make sure that SSL 3.0 is checked and TLS 1.0 is checked. Also under Security make sure that the “Check for server certificate revocation (requires restart)” is unchecked. Then click ok and fire up iTunes.
2) The culprit was Norton. The users are set up as Admin and Standard. I have Parental Controls turned on in both Vista as well as Norton. Admin users had no problems connecting to iTunes. Standard users would get the error. I had to go to Norton’s Personal Firewall and add the program “iTunes Helper.exe” and set the option to “Allowed” (”iTunes.exe should already be in the Allowed category.) in order for the standard users to be able to connect.
3) close iTunes if you have it open right now. Then go to C:/Documents and Settings/username/Local Settings/Application Data/Apple Computer/iTunes. Delete or cut the preferences.xml file which contains your iTunes preferences. Then go to C:/Documents and Settings/username/Application Data/Apple Computer/iTunes and delete or move the preferences.xml file. For Mac users, there is only one file you must delete or move a to a new location and is located at User > Library > Preferences > com.apple.itunes.plist. Restart iTunes and it will recreate those two (or one) files with the default settings. Feel free to set your preferences back to what they were and then connect to the iTunes store and enjoy!
And #4, see if you can get into the iTS from a different windows admin account on the same PC.

My new iphone 4 does not have any sound when recording a video with the camera app. Does anyone know how to fix this?

I just got a new white iphone 4. When I try to take a video using the camera app, there is only a muffled sound. I never had this problem with my old iphone. I tried to restore it and that didn't help. I checked over all of the settings. Does anyone know how to fix this?? Thanks for any help you can offer!

There is a good possibility that your trimming of the SIM card could have damaged it some way. If the SIM was working in the old phone, then you cut it and the first new phone didn't work and now this phone doesn't work, it leads me to believe it has to do with the SIM card or the account. You are sure there is no problem with the account. Did you check with the provider when you got the iPhone 4 to make sure there was no problem with the account when you could not send or receive SMS? Why can't you just get a micro-sim? The iPhone should have come with one when you purchased it.The iPhone 4 is designed for a micro-sim. I don't believe this is a hardware problem unless the phone has been hacked or modified in some manner.

I updated my iphone to OS 5.0.1 and i can not add events to my iphone calendar- does anyone know how to fix this issue?

I updated my iphone to OS 5.0.1 and i can not add events to my iphone calendar- does anyone know how to fix this issue?

I updated today to the 5.0.1 and now when I try to sync to ITunes, it doesn't recognize my phone and an error message comes up saying that "This iPhone cannot be used because the Apple Mobile Device service is not started.' What does this mean? Never mind - I found an article in the Support about this very thing! Thanks!
Message was edited by: Peytsmom

I plug my iPhone 3gs into my laptop and it no longer syncs with my iTunes. Ive tried all the trouble shooting methods and nothing works. My iPhone doesnt appear on iTunes or under "my computer." Does anyone know how to fix this?

I plug my iphone 3gs into my laptop and it no longer syncs with my iTunes. I've tried all the trouble shooting methods and nothing works. My iPhone doesn't appear on iTunes or under "My Computer." Does anyone know how to fix this?

If AMDS is running, you are using a USB port directly on the computer and not a hub, you have disconnected other USB devices except keyboard and mouse, you have completely uninstalled and reinstalled iTunes as described in http://support.apple.com/kb/HT1925, You have tried cleaning the connector on the bottom of the phone, you have tried a different cable, you have installed the latest USB drivers for your computer, you have disabled your antivirus and firewall, you are running as an Administrator account and you have tried creating a new user on your computer and connected when logged in as that user then you have exhausted my knowledge. The only other thing to try is a different computer. If it isn't recognized on a different computer you have a hardware problem. Good luck!

I have an iPhone 5 and if I make a call it goes blank hangs up on the people and then proceeds to facetime them automatically. Does anyone know how to fix this? It only started with ios7

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