I have an Ipod classic 30 GB U2 , it s been working fine for the past 3-4 years until now it starts to get stuck when navigating the menu or even when clicking something,Basically i am only able to use it as a storage device not its ipod features

Question

It is recognized via Itunes as IPOD and i am able to connect it through USB cable to the pc and manage its physical memory via My Computer. But the problem is I cannot use anything on it as an IPOD (Like Music video and note stuff inside it).It boots as saying its got low battery power and after a while "Do not disconnect" logo appears after it is charged, i am able to operate it as normal ipod but when i click something it gets hanged like a PC and it stays there until the battery is too low . No matter what button i press (Menu or play buttons) continuously or the combination to restart or reset its in the same static state,,no reaction...even when i connect it to the pc via USB or charger nothing happens ..it stays in the same screen whereever i navigated last. After all its power is used up the same process continues that i can use it as an external hard disk namely its 20 GB memory...
Is there any way I can solve this problem via Itunes restore or any other used method to restore it to factory settings ?? ...I haven't used any method to restore it until now as i have migrated to IPAD,,,since then i've been using this as an external hard disk....may be if its restored to old condition i can carry this where ever i want unlike the massive IPAD...its like carrying a solar panel unlike an handy IPOD

Answer 1

Hi mafiose15,
Thanks for visiting Apple Support Communities.
Restoring your iPod to factory settings is the best way to try and get it back to working order. You can use the instructions below to restore it:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
You can find the instructions in this article:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
All the best,
Jeremy