I have an iPod nano v4 or 5 and when I connect it to my Hyundai Santa Fe I get an iPod loading error message. The cable came with the car when I purchased it and the dealer was able to get it to work with his newer ipod. Please advise.

I have an iPod Nano v4 or 5 and when I connect it to my Hyundai Santa Fe I get an iPod Loading error message. The cable works with the dealer's iPod which is a newer model. The cable came with the car when I purchased it. Please advise. Thanks.

Hi Bander Bunny!
I have a couple of articles that should be able to help you troubleshoot this issue a little further. You may want to try uninstalling and reinstalling iTunes first. This has to be done in a specific manner, and this article can help you do that:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
Another option is that you may want to try syncing your iPod nano manually. Here's is an article that pertains to manually managing the content of your iPod nano:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
It's also possible that this issue resides with your iPod nano. Here is a website that will help you troubleshoot the iPod nano:
Apple - Support - iPod Troubleshooting Assistants
http://www.apple.com/support/ipod/five_rs/
Thanks for using the Apple Support Communities. Have a good one!
-Braden

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