I have an issue where i update my iphone 5 to the latest version and all my contacts and apps disappear. Is there a solution to this mysterious problem? it has brought fustration to me and i have alot of contats
Help pllease
everytime i have updated my iphone 5, everything disappears.
I had an old phone the iphone 4 which had the same problem
i had my iphone 5 for 4 months now.
You can probably get your contacts back if you save them to the sim card
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hello there everyone
I lost everything cause I wanted to update my phone
here is what happened with me exactly :-
I plugged in my phone into the charger & connected my phone to a wireless connection to start the operation of updating it, I immediately noticed that I dont have the required space to proceed the download so i had to delete data manually, & meanwhile i was doing so my phone became slow and it got stuck then it went off after that it came on again but it was on the recovery mode ??
did I lose everything ??? what did I do wrong ??? what can i do to recover this ??Hi, Milanista5
Thank you for visiting Apple Support Communities.
When experiencing issues restoring or updating an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/ts1275
Cheers,
Jason H. -
Was updating my iPhone 4 to the latest ios and now stuck in recovery mode.
Was updating my iPhone 4 to the latest ios 5.1 (i believe) and a error message came up (didn't make a note of the error code sorry) but now phone is stuck in recovery mode with the USB wire and iTunes logo on. PC wont reconise iPhone when plug it in either. I had to delete an old back up before the update as i didn't have enough space on PC to do the update before but was told that during the update it backs up again anyway. I have looked in Device backup's and there is nothing there I have a feeling i'm going to have to restore it but hopefully there is another way as i wont be left with anything on the phone.
Any help please.
Many Thanks.Sorted it now, took it to Apple store and explained etc. was nothing could do but restore the phone. Was told to make sure itunes on PC was up-to-date version before updating iphone which could have caused the error.
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Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data by resetting.
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