I have an MPEG4 movie running. I don't know why but Quicktime Player will not let me open this file now to shut it down. Any tips on how to do this? I've tried installing an older version QuickTime Player 7. OS Maveriks
I have an iMac with an OSX 10.9.5. I have an MPEG4 program that is running. QuickTime Player can't open it up for me to stop it. What are my options? I've tried downloading QuickTime Player 7, an older version but that hasn't helped.
Not sure what you mean then. Is QuickTime still open and playing the video? If so, do you mean you can't even get back to QT to shut it down?
Check the Dock for the QT logo. Click it to bring that app to the foreground. The menu bar then should say QuickTIme Player next to the Apple logo. Close the app and the video will shut down with it.
Similar Messages
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My free Adobe Reader has expired. I tried uninstalling the Reader and installing the new Free Reader trial, but my system still will not open a PDF file and states I need to subscribe to Adobe. Any way around this?
Thank you.
On Thu, Jun 26, 2014 at 9:44 AM, Bernd Alheit <[email protected]> -
I have a MacBook Pro and it will not let me open a file that I have used several times in the past because it says that I do not have permission to use it. How do I fix this?
Oops, my bad. The repair disk permissions in Disk Utility doesn't actually fix the User home folders. To do that boot into the recovery partition and when the recovery desktop appears select Utilities -> Terminal. Enter “resetpassword” and press return - don't worry you're not actually going to reset your password!
Ensure that your username is selected from the “Select user account” menu, then under “Reset Home Directory Permissions and ACLs” click the “Reset” button.
Click on the Apple menu and restart your computer. -
See question.
Strange indeed, WWoodard7215!
How long has this been happening? Have you tried remove and reinstall the apps?
TamaraH_VZW
Follow us on Twitter @VZWSupport -
i recently lost my iphone 4 so im trying to reacivate my older iphone. unfortunetally with it will not syc with itunes so there is no way to activate it. i need this thing activated ASAP so any help is greatly appreciated.
This explains how to set it up as new: http://support.apple.com/kb/HT4137.
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I have downloaded adobe reader, but it will not let me open pdf files?
I have downloaded adobe on my mac and still unable to open pdf files. what do i need to do. I go into my launch pad and see the adobe icon and when i click on it nothing happens. I need to get into my homework what should i do??????????? HELP
You downloaded it but, did you install it?
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can I use my macbook pro with final cut pro
I believe there is a problem with the download system at the moment.
Try later. -
Whenever I click on iTunes store, it just takes me to this huge add to download the new version of iTunes. I have tried clicking the download box and downloading it, but it still will not let me past the add so I can buy music. What gives
this is a follow up from the profane post earlier....
i have done this twice in two other posts..
here is my problem.. i started off trying to update itunes, it failed twice and said i needed to install manually via tools.
the only place to get to tools is the pop up box that appears when you click check for updates.. if there is an available update then the pop up shows up with the quick time and itunes files to download. so i finally figured that out. i clicked on tools and manual update, four files were saved to a file. Apple mobile device support, another one similar, itunes, and another one i cant remember. I only downloaded the itunes file seeing as though thats all i needed to accomplish in the first place.
so then i restarted my computer bc you need to reboot and then reopen itunes for update to take effect. once i have itunes back open i plugged in my new 5s which i am trying to sync to my computer to get all my stuff back bc i lost my previous phone over the weekend.. once i plugged the phone in an error stating i needed to unistall the apple mobile device support and itunes and then reinstall. well i dont know where those files were originally stored on my computer AND since my itunes was updated, just not the other 3 associated files, when i click check for updates it says its up to date and then pop up containing the quick time and itunes does not pop up thus i cant get back to the tools tab to manually save the 4 files again.
so i was just going to uninstall itunes all together and then i thought well what happens if it erases all my photos apps songs etc... which would defeat the whole purpose in the first place of me trying to sync my new phone to get all my stuff back.
so i literally have no idea what to do at this point.. if you have read this you are probably just as confused as me... -
I have the newest version of the mac book pro and i recently bought iLife 11 because i needed idvd but when i installed iLife my iphoto no longer works and will not let me open. How do i fix this
Welcome to Apple Support Communities
iTunes in Mac OS X Tiger is outdated. Open > Software Update to install the latest iTunes version for Tiger.
If you need iTunes 10.7 or a newer version, you have to upgrade to Mac OS X Snow Leopard. First, check that your Mac is supported > http://support.apple.com/kb/sp575 If it is, buy Snow Leopard > http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
After buying Snow Leopard, make a backup of your data, insert the DVD and upgrade to Snow Leopard. After upgrading, open > Software Update, and install the latest Snow Leopard version. Finally, run Software Update again to install iTunes 11.0.4. If you want to install iTunes 10.7 instead, download it from the Apple website > http://support.apple.com/kb/dl1576 -
I have a Macbook Pro 15" that is three and a half years old. Although it has slowed a bit, it still runs well and runs every program I need. Any tips for how to keep this old computer running well and in good health?
I have a 250 gig drive and try to keep at least 100 gigs unused at all times, 4 GB 667 MHz DDR2 SDRAM memory, back up with Time Machine and CrashPlan, and have OS X 10.7.3.
This was my first Mac since an old Apple II GS. After that I used PC's and got really good at reformatting, replacing drives, reinstalling, defragging, resolving software conflicts, etc. Since switching back to Macs (five in my extended family now), I haven't had to do any of those things. So, although, the cost is three times as much, the aggrevation has been ten times less.
I'm retired and living on a fixed income and would therefore like to keep this computer running as opposed to constatntly upgrading.
That said, any tips?
Thanks
It does have a crack on the left of the screen case about 3/4'' up from the bottom. I've posted that as another question.Kappy's Personal Suggestions for OS X Maintenance
For disk repairs use Disk Utility. For situations DU cannot handle the best third-party utilities are: Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible. Drive Genius provides additional tools not found in Disk Warrior. Versions 1.5.1 and later are Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand. I also recommend booting into safe mode before doing system software updates.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
Carbon Copy Cloner
Data Backup
Deja Vu
SuperDuper!
SyncTwoFolders
Synk Pro
Synk Standard
Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac Maintenance Quick Assist.
Referenced software can be found at CNet Downloads or MacUpdate.
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Adding more RAM, if feasible, and a new, faster hard drive may also help pep it up a little. -
Hello! Tried unsuccessfully to restore my MBP, running the Mac OSX Lion, to factory settings. I keep getting the "can't download additional components for the Mac OSX Lion" error when reinstalling the OSX Lion. Any tips on how to resolve this problem?
Hi
Given that your answer to 1. is 'pre-installed' and 3. is 'No', I think the only thing to do is to take it to an Apple store (ideally the one you bought it from) and have them reinstall it for you.
The intended solution in cases like yours is that you should be able to reboot and install even a wiped disk by using Apple's servers over the internet (you do this by restarting with 'command-r' and choosing 'reinstall Lion'). However if this isn't working for you then you need to get the store to do it. Don't let them fob you off with 'go home and try again'. Have them do it in the shop (you're still covered by Applecare warranty so it should cost you nothing save the inconvenience of the trip and possibly leaving the machine there while they fix it).
A reinstall should leave all your own personal data and programs in place.
Note for future: when you get it fixed, first thing to do is buy a cheap external drive and start keeping a backup (either Time Machine or clone with Carbon Copy Cloner).
Message was edited by: softwater -
How to delete ios 5.1 and install the older version
how to delete ios 5.1 and install the older version????
apple stopped signing 5.0.1 and 5.0 fw.
but to answer your question, you can still download old firmwares and then press shift while clicking on the restore button in itunes, point it to the fw and there you (should) go. -
I don’t know why but I create a WEB site and my friends who use a pc windows, have a lot of trouble when they open my movies. The other friends who use Apple, they don’t have problem. I have iMovie11 and my extension file is .m4v. Is it because the extension .m4v is bad for windows ?
No web site expert here but I would suggest changing the .m4v to .mp4 and ask one of those friends if they still have problems. .m4v is something I always associate with iTunes and don't really see it used elsewhere.
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HeLLO I AM USING AN IPHONE 5 From Last few days I DON'T KNOW WHAT HAPEND TO MY SET ITS DISTURBING ME A LOT DON'T KNOW WHY BUT I AM NOT ABLE TO UPGRADE ANY APPS BECAUSE WHEN I AM TRYING TO UPGRADE OR DOWNLOAD ANY APP THROUGH WIFI ND 3G BOTH AFTER SOMETIMES IT STOPS DOWNLOADING AND SHows THAT "UNABLE TO DOWNLOAD THIS APP" IT'S SHOWING THIS MESSAGE IN EVERY APP AND ALSO AT ITS DISTURBING ME AT THE TIME OF WATCHING ANY VIDEOS TOO. BECAUSE WHEN I AM TRYING TO WATCH ANY VIDEO IN YOUTUBE IT'S DISTURBING VIDEOS ARE NOT PLAYING ND SOUNDS ARE NOT COMING PROPERLY ND THE IMAGE QUALITY ALSO BECOMES POOR AND THE VIDEO STOPS AFTER SOME TIMES THIS PROBLEM IS HAPPENING AT ALL THE VIDEO ND IT'S HARASSING A LOT. THE SAME PROBLEM IS ALSO HAPPENING TO MY BROTHER'S PHONE TOO.. REQUEST TO APPLE PLEASE ANALYSE AND FIXED THE PROBLEM AS SOON AS POSSIBLE OR ELSE MAYB I NEED TO STOP USING APPLE PRODUCTS. CAUSE IT'S HARASSING MY DAILY LIFE A LOT....
These are user to user forums. You ARE NOT addressing Apple by posting here.
Also, why are you YELLING at us?? Stop using ALL CAPS.
What steps have you done to try and fix the problem? -
I HATE my new MACBOOK PRO, it will not let me open any PDF files and I downloaded the ADOBE READER three freaking times and it keeps saying that all the files are corrupt or damaged. I would rather have my 2008 Dell at this point. what is wrong with this thing
Perhaps the PDF files are corrupted.
Hit the command key and spacebar, a blue Spotlight in the upper right hand corner appears, now type Preview and press return on the Preview program.
Now you can try opening the PDF's from the file menu and see what's going on.
If they are corrupted, perhaps they are trojans from your Windows PC or gotten from a bad location online.
Download the free ClamXav and run a scan on the possibly infected folder.
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