I have an old iMac version 10. 4.11 and I have the iPhone 3GS which I cannot upgrade the latest applications I want to buy the iPhone 4S but I need to back up all the information on my iMac and move it to a different computer contacts songs etc which is t

I have an old iMac version 10. 4.11 and I have the iPhone 3GS which I cannot upgrade the latest applications I want to buy the iPhone 4S but I need to back up all the information on my iMac and move it to a different computer contacts songs etc which is the easiest way to do this

Glenn,
I tried upgrading to leopard, even bought the software and brought it home but it wouldn't let me. So i went back to apple, gave them the specifications of the machine and been told my machine is simply too old for leopard. This is incredible to me because it really isn't THAT old (i think just a little over 6 years maybe) and yet i'm left out on the curb when it comes to using newer apple products. I understand technology moves on but the mindset that i am supposed to dump a perfectly working machine after a couple of years or face not being able to use any other apple product is counter to what thought apple was about.

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I recently tried to update IOS on a work computer not logged in as an administrator, this wiped my phone and put it in safe mode. I restored from a different computer but now need to back up from the work computer but dont want to"restore" to get contacts

Itried to upgrade my software at work which failed and wiped my phone . It then wouldnt restore either and put the phone in recovery mode.
I installed a new version of itunes on a home computer and restored my phone but it now has none of my contacts apps photos etc.
How can I get this back from my work computer without restoring as this will fail again. Is there anyway of sending my backup from my work computer to icloud and backing up from there?
I think the issue is that as I do not have administrator rights at work so the restore/backup fails each time.

Follow this very helpful user tip by wjosten:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive

The IPhone cannot be synced. The disk could not be read from or written to. THis appears after everything has synced but Photos. If you delete all the photos, the IPhone syncs fine.

So heres my problem... If I try to sync my iPhone or IPad to our computer I get an error that reads "The IPhone cannot be synced. The disk could not be read from or written to." The error comes at the start of syncing the photos. I have removed the photos from my iPhone it syncs fine, so the problem has to be with the photo library, RIGHT? The problem is iI have never had this issue before. I have my iTunes and iPhoto on a external hard drive and this has been fine in the past, but now i can not even view my photos on my iTV... ANY HELP???

Since you noticed this problem, have you shut down (powered off) and restarted your iMac?
iPhoto does the syncing for photos. Are you able to run iPhoto manually (start it up from the Dock) and access your photo library?

I recently updated my OS to OS X. I had to update my word and powerpoint etc... to 2011 version, but now when I want to open a .doc file made in word 2003 it removes all the text in it! I did not back anything up!

I recently updated my OS to OS X. I had to update my word and powerpoint etc... to 2011 version, but now when I want to open a .doc file made in word 2003 it removes all the text in it! I did not back anything up! All my mums work is on there for her job and now she cant use it! I need help fast!

If you updated from 2003 that must be on a Windows machine, can you recover them from there?

My hard drive was replaced last week. The geek squad from Best Buy backed up all my information prior to replacing the hard drive. they reinstalled everything on the new hard drive including iTunes. When I opened I tunes, my playlists were missing

My hard drive was replaced last week on my macbook pro. The geek squad from Best Buy backed up all my information prior to replacing the hard drive. They reinstalled everything on the new hard drive including iTunes. When I opened I tunes, i had some but not all my songs listed. All my playlists and purchases were missing. I attempted to sync my iPod so my playlist and information would be reinstalled but iTunes does not recognize the iPod to allow it to sync.

Hello Boylen33,
I was very disappointed to read about your experience when taking your phone in to the Geek Squad for service. I agree with avm5689, purchasing the Geek Squad Protection plan is a great way to protect your investment in a product that is so necessary to our everyday lives. The agent should have known exactly what steps to make the exchange an easy, and smooth process, and I sincerely apologize for the frustrating experience you received instead.
I assure you every single post on the forum from our customers is of utmost importance to us, and we are always happy to help in anyway we can. As per the terms and conditions of your Geek Squad Protection plan, you should receive one battery per the life of the plan, and you can order it simply by calling our Partstore. As I mentioned previously, this is something the Geek Squad agent should have explained to you, or as the mobile specialist did, call them for you, and I'm truly sorry this wasn't handled in that manner causing you to waste a lot of time at the store. Using the e-mail you registered on the forum, I was able to locate the service order, and I will be documenting your experience for further training opportunities.
Once again, I am very sorry for any disappointment this has caused, and I appreciate very much you bringing this to our attention. I hope you will give us another in chance to offer you a much better experience.
Respectfully,
Maria|Social Media Specialist | Best Buy® Corporate
Private Message

I updates my iPad with the latest iOS and despite backing up all the information prior, my iBooks application was deleted along with a hundred important PDFs on it. Is it possible to locate these missing files? Urgently requires assistance. Thank you!

I updated my iPad with the latest iOS and despite backing up all the information prior via iTunes, my iBooks application was deleted along with a hundred important PDFs on it. Is it possible to locate these missing files? Urgently require assistance. Thank you!

Hi Sam,
I understand where you are about being your own IT department, it can be overwhelming ...
What drives to buy depends an awful lot on how you will use them, what your budget is, and your preferences.
In the case of your DP Powermac, for online storage used primarily for editing, I would add one or more internal drives first. Look for drives that are at least 7200rpm and have at least an 8MB cache. 10,000rpm/16MB cache is even better, but more expensive. Seagate Barracudas have always been good choices.
For backup purposes, I'd pick some good external FireWire drives; you can also use these for online editing, lots of people do. Your Mac has both FW400 and FW800 ports - either kind is fine but if you get drives that support both, you would want to connect them to the FW800 port for the added performance.
In my experience, the Lacie d2 Extreme drives have been very very good. In fact I have 3 of them daisy-chained off my iMac G5 right now and they work flawlessly with FCE. Weibetech and Granite Digital drives are further upscale in performance and price. RAID configurations would be even further upscale. Do stay away from consumer level hard drives, however ... the Western Digital MyBook series & no-name drives come to mind ...
Don't use a FireWire hub for your external drives, it's just asking for trouble.
ps. And thanks for your nice comment about me. I'm happy to help, as are other folk in the forum.

I have saved a large number of cd on an extermal drive via my laptop. I have now moved my external drive to my desk to but I tunes does not find all the CD i have saved on the external drive

I have saved a large number of cd on an external drive via my laptop. I have now moved my external drive to my desk to but I tunes does not find all the CD i have saved on the external drive

Depending on which email client software you use
the files should be in 'your home folder' library, esp.
if you use Mail application.... ~/Library/Mail
Since you don't specify what mail application,
that would most be associated with the file.
I notice there are some items to the right of your post
where it says "more like this' so that may be worth a
look to see if similar issues were answered. Also, the
Help viewer in your system is a searchable database.
Seems that google also brings up fair information, too.
Do you have a complete bootable clone of your entire
Mac system on an externally enclosed hard disk drive?
Good luck & happy computing!

I have downloaded iOS 7.1 but now my phone just reboots all the time, how do I fix this?

I have downloaded iOS 7.1 but now my phone just reboots all the time, how do I fix this?

Hi Will555uk,
Thanks for visiting Apple Support Communities.
If your iPhone is restarting unexpectedly, I recommend starting with step three in this troubleshooting guide:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Best,
Jeremy

HT4623 I have an ipad3, iPhone3gs and iPhone5, my problem is my apple ID works all 3 devices but I need a second ID for the iPhone 5. How do I delete my ID and set up a new one for the iPhone5 but keeping my own apple ID for the iPad and iPhone 3GS

I have an ipad3, iPhone3gs and iPhone5, my problem is my apple ID works all 3 devices but I need a second ID for the iPhone 5. How do I delete my ID and set up a new one for the iPhone5 but keeping my own apple ID for the iPad and iPhone 3GS.

http://support.apple.com/kb/he37

How can i get a pdf from my iPhone to my new macbook? I keep trying to sync but it says it will delete all the books/pdfs on my phone. I don't have this pdf on my computer and don't want to lose it. Help please!

How can i get a pdf from my iPhone to my new macbook? I keep trying to sync but it says it will delete all the books/pdfs on my phone. I don't have this pdf on my computer and don't want to lose it. I am using the same iTunes account. Any suggestions?

Hello ashlyn888,
Based on your post it sounds like you would like to sync your iBooks content with your computer. I have located an article that may help you in this situation. While you can sync this data with your computer you can also use the sharing button to send PDFs using various sources:
iBooks: Viewing, syncing, saving, and printing PDFs on iPhone, iPad, and iPod touch - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

I moved iTunes folder location, now all my personal song ratings and playlists are gone. How can I get them back? All the iTunes files are intact, just in a new location. Running iTunes 11.1.5.5

I moved iTunes folder location, now all my personal song ratings and playlists are gone. How can I get them back? All the iTunes files are intact, just in a new location. Running iTunes 11.1.5.5 on Windows 7

Put everything back the way it was.
Them move the folder correctly.
http://support.apple.com/kb/ht1364

Since purchasing the Note 3 in October i have had nothing but issues. I went through all the steps and eventually I was sent a different phone, which was working for the most part until the recent upgrade. Now I am back to the old issues, no service, it a

Since purchasing the Note 3 in October i have had nothing but issues. I went through all the steps and eventually I was sent a different phone, which was working for the most part until the recent upgrade. Now I am back to the old issues, no service, it actually says not moblie network available, when everyone else in my family has coverage and are on my plan with iphones. I am missing text messages and dropping calls left and right. This is unacceptable for the cost of this phone and my service. I have did a hard reset etc. What else can I do??

Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

I lost my iPhone. i got a new one, how can i back up all the contacts i had in the old one (iPhone 4S).

i lost my iPhone. i got a new one, how can i back up all the contacts i had in the old one (iPhone 4S). When i go to Itunes it start as a new iphone.

Contacts are not a part of back up.
Contacts are sync with a compatible programme on your computer depending on your operating system (Windows or Mac). For example, Microsoft Outlook (for both Windows and Mac), Windows Contacts (for Windows) and Addressbook (for Mac).
Or contacts are also backed up in iCloud (depending if you chose to do so).
So, sync back the contacts from any of these programmes. If you have not made a backup of your contacts in any of these progammes, then they are gone.
http://support.apple.com/kb/HT1296

Verizon won't allow me to apply the $14.13 that they owe me on the electronic gift card that they forced me to take as payment. What a bunch of sleazy scammers!!! With all the billiuons of dollars that you guys make, why do you have to scam me out of my $

Verizon won't allow me to apply the $14.13 that they owe me on the electronic gift card that they forced me to take as payment. What a bunch of sleazy scammers!!! With all the billiuons of dollars that you guys make, why do you have to scam me out of my $14? I was told by on line chat that i could buy screen protectors with it. Ha! Or redeem it in the store. AT the store I was told I could redeem it online. Why do you guys have to cheat people and make so many hoops to jump through that all I want to do is never use your services again? You alienate me, all for $14. How much am I and all the influnce that i have over my friends and family worth to you guys? Obviously less than $14. FYI, I have started a social media campaign exposing your sleazy business pratcies!!! Thanks!

Have you tried using it for purchase with customer service over the phone. I have used gift cards to pay part of my bill through the phone or online.

HT1414 how can i open my iphone because when i try to restore it from my back up all the files it didn't open anymore & always my iphone have a problem that it automatically shut down then the itunes logo appear then i need it to connect to itunes then re

how can i open my iphone because when i try to restore it from my back up all the files it didn't open anymore & always my iphone have a problem that it automatically shut down then the itunes logo appear then i need it to connect to itunes then restore to enable to open it..what should i do?i cannot bring it to the smart center because i lost my receipt..is there any chance to recover it?thank you so much..i already update my operating system to ios 6.1.3 but when i recover my back up the operating system was ios 6.1.2..

Your phone is in recovery mode. Did you plug it to the computer running itunes? What happend?

I have an old iMac version 10. 4.11 and I have the iPhone 3GS which I cannot upgrade the latest applications I want to buy the iPhone 4S but I need to back up all the information on my iMac and move it to a different computer contacts songs etc which is t

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