I have an old iPhone 3 gs. with ios 3.1.3. how can i update it to at least an ios 5 because it will not let me get games on the app store because the ios is so low.
I have an old iPhone 3 gs. with ios 3.1.3. how can i update it to at least an ios 5 because it will not let me get games on the app store because the ios is so low.
Update it from iTunes on a computer as described at the bottom of this article; there isn't a Software Update option in General on iOS versions prior to 5.0. It can only be updated directly to the newest iOS release supported by the device’s hardware, which is iOS 6.1.6 for an iPhone 3GS.
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I have an old iphone 3G with 1900 songs and pictures that I want to put in my current itunes library, so they will sync in to my new iphone 5s. How can I transfer this info into my new library?
ThanksYou can transfer the purchases you made on your old iPhone 3 by plugging it in to iTunes and doing File > Devices > Transfer Purchases from your IPhone to the iTunes on your computer. This will get music you purchased in iTunes, apps, etc. (e.g., movies).
But for the rest you would need to restore a backup of your newly deceased computer. -
My 3GS will not let me login to iTunes or App store. It says "cannot connect to iTunes store".
In iTunes, do Store->View my AppleID
Click "Deuthorize ALL"
Then, on any computers you still have, do Store->Authorize this computer. If there are less than 5, you will have no problem.
You can only do "deauthorize all" once a year, so in the future, if you ever throw a computer away, remember do to "Store->Deauthorize this computer" first. -
Using a Macbook 2008 with Lion, 10.7.5, how can I project photos/keynote presentation on my smart tv? It is connected to tv with mini-dvi/hdmi cable, but I don't know how to display the images. Thanks!
Did you switch the TV's input to the HDMI port you are using with the computer? Did you open Displays preferences to see if a second screen is displayed and then check the box to mirror to the TV screen? Did you search Google for any help links on how to do what you are trying to do?
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I have changed my apple id recently and the changes have been reflected on my iPad for both the apps store and the iCloud, however, my iphone still insist on using my old apple id for the iCloud while the app store is fine. how can i correct the problem?
ThanksHi Baem_leeds
Welcome to the Support Communities!
If you change your Apple ID you will need to sign in with the new information or password the next time you use an Apple service or feature that uses Apple ID. If you have multiple devices that use features and services that require an Apple ID, you will need to sign in again on each device.
The links below will provide additional information:
Where can I use my Apple ID?
http://support.apple.com/kb/HT5616
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Judy -
I have an old iPhone 3Gs with software version 4.3.5, I am trying to use it again, and it works fine, but I have not been able to update the software. Every time I try, I get the following message:
"there was a problem downloading the software for the iPhone, the network connection could not be established". This happens even though I have a working internet connection.
Besides that, all the other functions work properly, even synchronize apps and library.
Will I be able to update the software?look around the forum tons of people repport that they can't update
makes you suspect that apples update servers can't meet the depand of too many users
trying to update at once -
I recently updated my primary email address associated with my Apple ID account.
Now when I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn't work. I can't figure out how to tell my iPad to login using the updated email address.
So in effect I'm locked out of the app store and I currently have 26 updates waiting.
I've tried disconnecting and reconnecting my IPad to iCloud with no luck.. However I cloud happens to show the correct/updated email address.
Does anyone know how to resolve this?
ThanksDid you change the email for the Apple ID or did you create a new Apple ID? A new Apple ID cannot be used with content that was bought using a different Apple ID.
Changing the email address you use for your Apple ID -
http://support.apple.com/kb/HT5621 -
I updated my iPad 2 OS to iOS 6.0..after that I am unable to download or update anything from the App Store. The MSG I get is "id not valid for US store. Go to Indian store for purchase"..never faced this problem earlier before the update to OS 6..help!!
Apple's response to my email:
"I understand that you can't update your apps using your iPad.
Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible. Have a great day!" -
I have just downloaded iPhoto from the app store. The photo library from my old laptop was backed up on an external hard drive and I retrieved the photos from there. Now when I open the photos on my new Mac Book Pro, they are small - am I missing something?
I am using 10.8.2 Mountain Lion btwI dragged the Photo library icon from the backup drive on to iPhoto on the laptop
That means you imported one Library to another.
Never import one Library to another. Every version and thumbnail is imported like a distinct photo, you lose all your Albums, Keywords etc., the link between Original and Previews is destroyed, the non-destructive editing feature is ruined and so on. In summary: it's mess.
So the reason you're seeing small photos is because you're seeing the iPhoto thumbnails from the back up library.
So, what to do?
Do you still have the back up? If so, trash this bunged up library and restore from the back up again. HOw to restore will depend entirely on how you made the back up, but no version of restoring includes importing the library.
Regards
TD -
I have an iphone 3g with version 3.1.2..can i update it to higher version?how do i update it?
i have an iphone 3g with version 3.1.2..can i update it to higher version?is it possible to update its iOS?how do i update it?
An iPhone 3G can run up to iOS 4.2.1. To update:
- Ensure that you're using the latest version of iTunes.
- Connect your device to your computer using the included USB cable.
- After iTunes opens, select your device when it appears in iTunes under Devices.
- Click "Check for Update" in the Summary pane to check for available updates.
Regards. -
Just bought a new iphone 5, i have an old imac computer OSX 10.5.8 and itune version 10 (updated at great cost last year for iphone4) it dosen't let me restore data... any chance of update or do i have to thow away my computer (and never by Mac again?)
You an use your iPhone without connecting it to a computer.
But the product description for the iPhone clearly states that in order to sync with a Mac you must have OSX 10.6.8 or later. That version of the OSX is usually called Snow Leopard. There are two mo recent versions of OSX. OSX 10.7.x (Lion) and OSX 10.8.x (Mountain Lion).
If you can upgrade your computer to at least Snow Leopard I suggest you do so. -
I cannot access the app store because the iPad is requesting a password to an Apple ID that does not exist. The app store seems to be using an @me iCloud address as the Apple ID. This is not my ID or email addresses. How can this be changed to my Apple ID?
Easy, just sign out then back in again.
iOS: Changing the signed-in iTunes Store account
http://support.apple.com/kb/HT1311 -
The App Store uses the old user name ...
Hi,
I recently bought a used iMac (late 2013). Even when I am logged in the App Store app with my own personal account, it sometimes requires a new identification. Before downloading an update, a pull down window displays the previous owner's name in grey (not modifiable) and requires me to input a password.
I tried to logout and login back again, and it does not change the problem. This is obviously a bug since by pressing return without any password the downloading begins.
Is this an issue I can do something about other than send a feedback ?
Robert LespéranceBefore buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
OS X 10.7 or later was installed by the previous owner
The startup volume was encrypted with FileVault
You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like. -
What does mzcommerce.credit balance mean? I can`t buy anything on the app store because I get this message?
Read more: What does mzcommerce.credit balance error mean on itouch? - Getting this message while trying to download apps all of the sudden :i just received the same error.. checked everything in my account and cant find anything wrong.. i have also been getting some weird imap.gmail server not found i looked through all the boards and nothing is working.. i just recently upgraded to ios 5 and thats when the issues started
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My daughter has used our iPad for her Apple account and now I can't use the App store because her username automatically shows up in the Apple ID window. How do I change that so I can put our Apple ID in with the appropriate Password?
Open Settings -> Store
Tap on the Apple ID shown and sign out. Then sign in with your own Apple ID.
Update: Oops, AnaMusic was faster...
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