I have an old iPod classic that iTunes cannot find, I can't even restore it!?

I have an old iPod Classic that iTunes cannot "find" even though it shows it. I can't even restore it. Works fine except can't synch with iTunes to add new music!?

We (Appple techs) tried disk mode and that didn't work. At times the iPod would even "show" itself in iTunes and iTunes would say it was synching but when you looked at the iPod you could tell it wasn't ( it just said do not disconnect) and after 10 to 40 minutes later iTunes would say can't find iPod. We would then have to force quit iTunes because it was hung up and then just disconnect the iPod. The iPod works fine with headphones or a docking station, just can't add (or subtract) anything to it. It completely mystified all the techs in the store and all "senior" advisors on the phone- and that was about 4.5 hours getting tossed to one "expert" or another! Ah well, indeed stranger than life.

Similar Messages

  • I have a old ipod classic that........

    i have a old ipod classic that my sister used a couple years ago and i decided to fix it but it dosent charge?

    Noah,
    There is a good chance that the battery is shot and needs to be replaced.
    B-rock

  • I have an old iPod Classic that still works fine but it is having difficulty establishing a connection to my computer.  It will make an incomplete connection but it takes a long time and the computer hangs up until the connection is made. iTunes can't see

    I have an old iPod Classic.  It still plays the music on it out of either port.  It is having trouble connecting to my Windows 7 (64bit) computer.   It takes about 30 seconds or more to connect and hangs the computer until it does.  Even though it shows up in connected USB devices and in Windows explorer it doesn't seem right.  Sometimes it does not make a connection and when it does make a connection iTunes cannot detect it, even though iTunes sometimes automatically launches when I plug in the iPod.  I've tried two different sets of cables with the same results.

    Check the iPod Hardisk health with the iPod  Disk Diagnostic, as posted by tt2
    https://discussions.apple.com/message/17776595#17776595
    It wont fix your problem, but may tell help troubleshoot, why it is freezing iTunes, especially when the Pending and Realloc numbers are high.
    have a nice day!

  • I have an old ipod classic that will not show up on my mac or itunes?

    i purchased an older ipod classic, my cousin bought it for me for my b day. he even put songs on it from his computer for me. it gave him no issues. but my new mac book pro does not recognize it. it does not show up on the computer or on itunes. i don't know what to do! it shows up on all my cousin's computers but mine. i feel like mine must be missing a file that allows my mac to see it. when i connect it to my mac it says the disk you inserted was not readable by this computer.

    Hello there, bayoudure.
    The following Knowledge Base article offers up some great steps for trouleshooting issues with your iPod not being recognized by your Mac:
    iOS: Device not recognized in iTunes for OS X - Apple Support
    Follow these steps to resolve your issue:
    If you haven't connected your iOS device to this computer before, unlock the device and tap Trust. Learn more about the Trust This Computer alert.
    Restart your iOS device.
    Restart your Mac.
    Make sure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
    Install software updates on your Mac.
    If an iTunes update is available, apply the update.
    Check USB connections. iOS devices need USB 2.0 to work properly. If you're not sure your Mac has USB 2.0 ports, check the computer's specifications.
    Disconnect other USB devices and connect your device directly to a USB port on your Mac. 
    Try another USB cable.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I have a old Ipod classic that has the abilities to hold movies but it is an older version and will not hold movies that i got after 2012. Is there a way to change the video formating so that I can put it on my ipod?

    I want to put movie on my ipod that I bought specifically with a digital copy but it says that they cannot be copied to my device. I don't know why.

    "She says it doesn't work because the iPod is too old and Apple doesn't suport it any more."
    She is wrong.
    Since you do not mention what happens when you try it is hard to help.
    The sync is one way - computer to ipod.  The only exception is itunes purchases:  File>Devices>Transfer Purchases
    Everything on the ipod came from your computer in the first place.  It should still be there and you should always have a backup copy.

  • I have an old iPod classic that does not sync with a current version of I tunes . I have iPod selected, etc. help

    I have an old I pod classic about 2008 and found it will not sync using the latest version of I tunes downloaded on windows 7 system. I have I pod selected in the top right corner....etc.

    I'm having the same problem. Unfortunately, I just paid for a replacement and still have the same problem.

  • I have an old iPod Classic with 80 GB (I think) of space. I saved all my songs in an external hard drive, but the iTunes library resided in an old computer (no longer working). Can I get the libray from my iPod and use it in my new computer (Windows)?

    I have an old iPod Classic with 80 GB (I think) of space. I saved all my songs in an external hard drive, but the iTunes library resided in an old computer (no longer working). Can I get the library from my iPod and use it in my new computer (Windows)?

    You might want to check your process for moving your iTunes music against this: http://support.apple.com/kb/HT4527.

  • I have the old ipod classic and cant drag or drop/update music on the new itunes?

    I have the old iPod classic and cant drag or drop/update music on the new iTunes?

    Try using this program to place the iPod in recovery mode
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    You can also try:
    The Firmware Umbrella - TinyUmbrella

  • I have an old Ipod shuffle that was synched to a different apple ID on a different computer.  I would like to access this playlist and transfer the music to my current id.  Is this possible?

    I have an old Ipod shuffle that was synched to a different apple ID on a different computer.  I would like to access this playlist and transfer the music to my current id.  Is this possible?

    thanks kiltedTim its working your right it appears as they same game and now i can purchased and buy and item using my new apple id thanks a lot your a great help, Oppps i have one more questioned on it you have any idea how to changed a country regioned that still have a store credit balanced of point .23$ i want to changed it into the japanes store that which i have and itunes card, 

  • I have synced an audiobook purchased from iTunes onto my ipod classic but I cannot find it on my ipod.  Any suggestions?

    I have synced an audiobook purchased from iTunes onto my ipod classic but I cannot find it on my ipod.  I have looked in songs, artists, audiobooks, podcasts, etc., etc. with no luck.  Any suggestions?

    Hi mole02,
    Welcome to the Support Communities!  If you had issues with your movie rental, you can report it to the iTunes Store.  These folks can look at your billing account with you.
    Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
    http://support.apple.com/en-us/HT204084
    Learn how you can request help with an item purchased within the last 90 days.
    To report a problem or request assistance with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store:
    Visit reportaproblem.apple.com in your browser.
    When prompted, enter the Apple ID and password used to initiate the purchase of the item, then click Sign In.
    Find the item you're having a problem with, then click Report a Problem next to it.
    From the Choose Problem menu, choose the issue you're having.
    Follow the onscreen instructions. You might be asked to describe the problem in a text field.
    Click Submit, and we'll review your problem.
    If you use Family Sharing and you have a problem with a shared item, ask the family member who initiated the purchase to report the problem using the steps above.
    I hope this information helps ....
    - Judy

  • I have a 80gb ipod classic and i cannot get it to sync anymore since I updated my itunes. Does anyone have any suggestions on what i should do

    I have a 80gb ipod classic and i cannot get it to sync anymore since I updated my itunes. Does anyone have any suggestions on what i should do?

    Does the device show up in Windows Explorer when connected?
    Have you tried going into Control Panel > Programs & Features > iTunes > Repair?
    Have you proved the cable with a different device, or the device's connectivity with a different computer?
    tt2

  • I have an old ipod mini and the screen was broken, can it still be repaired?

    i have an old ipod mini and the screen was broken, can it still be repaired?

    Yes.  You can choose to have it repaired by Apple or a 3rd party repair company.  Here are Apple's repair qutoes.
    http://www.apple.com/support/ipod/service/prices/
    A simple Google search for iPod Mini screen repair should give you a number of results. Here is one option.
    http://www.ipodrepair.com/ipod-repair-mini.htm
    And kudos to still using an iPod Mini.
    B-rock

  • Is there an app for the old ipod classics, that attachment seems luncky (you know what I mean)?

    Is there an app for  old ipod classics?

    The only things that you can really do with the older ipods that were an app are games.

  • HT6437 My itunes cannot locate my ipod. All the sync option are grayed out and diagnostics says that itunes cannot find usb ports and that no device is connected when it is. What should I do to solve this issue?

    So itunes is giving me problems. Since around Christmas time, itunes decided to stop reading my ipod. I connect it to my computer with the usb cable and my computer will recognize that a device is connected but itunes will not. If I go to file->devices and try to sync, all of my sync options are grayed out, while before it would just automatically sync.
    When I run diagnostics it tells me that under ports that it cannot find usb ports (it has a green circle?), a type of cable isn't found, and that no device is connected with the usb cable (which my ipod is). I have been trying to fix this issue but nothing is working. I've tried restarting my ipod, itunes, and my computer, i've also tried resetting my ipod and uninstalling itunes then reinstalling itunes but nothing seems to be working.
    Does anyone know how to solve this issue?

    Do the USB ports work for other devices?
    Does the iPod charge?
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with                  
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • Deleting songs that iTunes cannot find

    Many of my songs on my iTunes are no longer on my drive and show the exclamation mark telling me the file cannot be found.
    Is there an easy way I can delete all the songs iTunes cannot find?
    Cheers, Jack

    ryane84 wrote:
    i have put music on itunes from cd's i own or borrowed

Maybe you are looking for

  • JBO-25017: Error while creating a new entity row for ValidationEO

    Hi I am facing the same issue,but i am using following code in controller file: ValidationAMImpl newam=(ValidationAMImpl)pageContext.getApplicationModule(webBean); ValidationVOImpl newvo = newam.getValidationVO1(); if (newvo.getFetchedRowCount() == 0

  • Why do I have to change the password for my Apple ID every 3 months?

    Until recently I assummed that everyone had to change their password every 3 months, but on searching the web I found only a couple of mentions of other people who have to do this. My Apple ID was originally set up when I bought a Mac through my comp

  • I lost my backup

    I bought new i phone 5 and wanted to restore my last backup with itunes on my macbook pro. i got a message from i tunes that i have to upgrade my software to IOS 7 as my last backup and this condition to allow me to restore my only backup. i follwed

  • Load a F4V into Media Encoder

    I have a F4V made using Flash Media Encoder Live. I ran it throught the production command prompt software converting it to a single moof atom file. The songle moof atom F4V plays in Flash Media Player and Flash but will not load into Media Encoder C

  • Complete recovery

    Hi All, I have a doubt. Imagine a database in archive log mode. whatever transactions are going on vil be written to redo logs and then to the archivelogs during the subsequent switch. But what if when db got crashed before the archive generated for