I have an old iPod Classic with 80 GB (I think) of space. I saved all my songs in an external hard drive, but the iTunes library resided in an old computer (no longer working). Can I get the libray from my iPod and use it in my new computer (Windows)?

I have an old iPod Classic with 80 GB (I think) of space. I saved all my songs in an external hard drive, but the iTunes library resided in an old computer (no longer working). Can I get the library from my iPod and use it in my new computer (Windows)?

You might want to check your process for moving your iTunes music against this: http://support.apple.com/kb/HT4527.

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I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". need help

I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". But when I have my external hard drive plug in the song will play with no problem. What do I need to do to play my music without having the external harddrive plug in ???????? Please help

Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems...

I transfered all my photos to an external hard drive, but I still get the low disk space message when I try to upload more photos. Help please!

I moved all my photos from iphoto to an external hard drive, but I am still getting the "low space message" when I try to upload more photos to iphoto.
How do I free up the disk space in iphoto?
I currently have 642.1 MB of free space, but I thought that once I moved all my photos out of iphoto, that it would free up a bunch of space.
Help please!

Have you told iPhoto about the new location? If you haven't then iPhoto is ignoring it and continuing to use the original one. If you have completely transferred the library to the external hdd then you can delete the one on your internal one, but make sure that the one on your external drive is complete and has the iPhoto library icon on it. Whatever you do, don't lose your photos!

HT1751 i bought a new, larger external hard drive. copied my itunes library from the old drive to the new one, changed the libarary location in Edit/Preferences/Advanced to the new drive. iTunes will not start or run unless old hard drive plugged in.??

I bought a new, larger external hard drive. I have my iTunes library on the external drive instead of C: drive, Using Windows 7.
I copied my itunes library from the old drive to the new one, changed the libarary location in Edit/Preferences/Advanced to the new drive.
iTunes will not start or run unless the old hard drive is plugged in.
If I disconnect the old drive iTunes shuts down.
Any ideas. ??

Hello kskip,
Thank you for providing so much information about what is going on. It sounds like you have setup iTunes to save new content to your new external hard drive in iTunes>Preferences, but it sounds like iTunes is not opening iTunes Library.itl file on the new external drive. You have one last step to take to have iTunes point to your new external hard drive rather than your old one:
Steps to create or choose a different iTunes Library file
If iTunes is running, quit iTunes.
If you are using Windows, hold down the Shift key and from the Start menu and choose All Programs > iTunes > iTunes.
You should see the following screen:
Additional information
If you do not see the screen above, then you did not hold the correct key at the correct time. You may want to try again. Note that if you pinned iTunes to the Start menu programs, and open it that way, it may not work.
Once you select "Choose Library," you will need to navigate to the iTunes Library.itl file on your new external drive.
You can find the full article here:
iTunes: How to open an alternate iTunes Library file or create a new one
http://support.apple.com/kb/ht1589
Thank you for using Apple Support Communities.
Best,
Sheila M.

I recently moved some of my older tv series purchases to an external hard drive as my iTunes library hard drive was getting full. Now, when I connect my iPhone and iPad to iTunes, I get the message that my iphone is synced with another library! Help!

I didn't rename my iTunes library or anything. How can I sync with iTunes without erasing all my apps, app data and settings/messages etc on the iPhone/iPad?

If you moved your iTunes library by simply copying it to another drive, you may not be able to access your music even if you reconnect to that library, you may get a lot of "not found" errors because the music is not where the library thinks it should be. First thing to do is put it back where it was. Then reconnect it. Then follow the steps in this link:
http://support.apple.com/kb/HT1364

When I try to get the key code for office it tells me its already been used. My mac had a new hard drive in its first year, could it be because of this? How can I get the office I've paid for but never used?

My mac had to have a new hard drive in its first year. Now, when I try to get the key code for office it tells me its already been used. How do i get the office I've paid for but never used?

The product key is sent to you by email as part of the purchase confirmation.
If you have lost it, log into your Microsoft account.

I have all my songs on an external hard drive and I've added them to the library but I can't edit any information? Only on songs located on the hard drive.

All the information about a song can't be changed when the song is located on my external hard drive

Try changeing your Read/Write permssions for those songs. Just find the song file, Right click, go to Properties then Uncheck Read-Only

Can I get my music off of icloud and put it in my new computer?

OK. My old computer crashed with thousands of my songs on my itunes. No way to get them back. Is there anyway I get my music from icloud? If I restore my iPod from my Ipod all my music, picture is back?

What is telling you that and what is the wording?
Can you make a backup via iTunes:
iOS: How to back up
Can you transfer iTunes purchases by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
If not then there is nothing you can do except restore the iPod and thus erase the iPod.

How do I get my external hard-drive recognised by iTunes?

I have 2 external hard drives, but now iTunes 12 will only recognize 1 of them. When I plug in the second for a back-up, it doesn't show up on the screen. This just happened with the latest upgrade to iTunes 12. I have a MacBook with OS X Version 10.7.5.

So there is no itunes 12. You must be having this problem in the future LOL
So you library is on the external? Make sure itunes is set to look on that drive for it, after checking to be sure the drives have different names, do into the prefs/advanced and set the location of the itunes library file/folder
I ran itunes on an extrernal for years its always been very reliable.

I just baught a new laptop as my old one packed up. I have all my itunes stored on external hard drive but when I go on Itunes everything is stored in icloud . I want to play song from my external hardrive please help!

I have a just bauht a new laptop as my old one was packed up. I use my external hard drive to store all my itunes music. I had baught a few albums on itunes . I attached my external hard drive and consoldated them to my external hard drive but my itunes is all in icloud not only that my ipod does not have the new tracks that I baught on it. What do I need to do. all I want is when I attached my external hard drive that itunes knows this and that they dont be in icloud and that my ipod puts my new albums on to it.

Did you put the library on the external drive, or just the media folder. See this migrate iTunes library post for the way this ought to be done and recovery tips for when it is no longer possible.
tt2

Old laptop died, got latest itunes on new laptop and recovered all music from external hard drive but ipad not recognised as device when plugged in? Do i reset my ipad2!!!

Old laptop died, got latest itunes on new laptop and recovered all music from external hard drive but ipad2 not being recognised as a device when plugged in so can't sync? Do i reset my ipad2?!!!! Its only taken 7 months to get to this point.
My ipad is set to sync via wifi but it is still trying to look for my old laptop which has been trashed..but i have deauthorised it and removed it from my account and still not recognised.
Please help (an extreme novice to Apple products)

Sync Your iOS Device with a New Computer Without Losing Data
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
 Cheers, Tom

I have a Mac Pro OS 10.7.5 and have a DVD+R disc with files on it, but it ejects the disk after about 10 seconds--what to do? How can I get the data off this disc? I can see it has been already burned, so files are on there?

I have a Mac Pro OS 10.7.5 and have a DVD+R disc with files on it, but it ejects the disk after about 10 seconds--what to do? How can I get the data off this disc? I can see it has been already burned, so files are on there?

Try cleaning the lens and see if that will restore functionality to the DVD drive. Use a DVD lens cleaning disk, if you have a can of compressed air, shoot some into the slot or wrap a fine microfiber cloth (eyeglasses cleaning cloth) around a business card and insert it gently inside the slot.
If no success, make an appointment at an Apple store genius bar and get a free diagnosis from them.
Ciao.

HT1329 My old computer crashed and I had to get a new one. I was unable to save anything from the old computer. Is there anyway to get my music from my Ipod to my new computer without having to start over with the old cd's again

My old computer crashed and I had to get a new one. I was unable to save anything from the old computer. Is there anyway to get my music from my Ipod to my new computer without having to start over with the old cd's again

Hello cheech07,
The following article contains directions that can help get you back on track with iTunes. I'd recommend picking up at 'Part 5' of the 'External drive' section.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Cheers,
Allen

HT4059 i have an american iPad2 (set to the UK), iOS version 6.1.2, & iBooks version1.3.2 & can't get the price box to be selectable to purchase the book I want to buy from the iBookstore. What am I missing?????

i have an american iPad2 (set to the UK), iOS version 6.1.2, & iBooks version1.3.2 & can't get the price box to be selectable to purchase the book I want to buy from the iBookstore. What am I missing?????

Backup with iTunes. If iTunes is asking you if you want to backup, say yes to that and it will backup your iPad. Have you ever synced with this computer before?
My boilerplate response for anyone that wants to update the iOS.
What you should do anytime that you update the device is to transfer purchases from the iPad into iTunes - File>Transfer Purchases - and you should backup the iPad as well. When you update the update the device, if something goes wrong, you can restore from the backup.
However, iTunes should ask if you want to backup before you update, but just in case create the backup yourself before you update. The backup contains your app data and settings - along with other items - so make sure you backup first.
If you have any other important files, you may want to transfer them to your computer as well, prior to the update.
How to transfer purchases into your iTunes library
http://support.apple.com/kb/HT1848
How to backup and restore from a backup
http://support.apple.com/kb/HT1766

I have an imac 2009 the disk drive is damaged and I have lost the passwords I need to reset passwords I tried booting with a macosx disk from an external hard drive but did not read the drive how else can I reset password ?

I have an imac 2009 the disk drive is damaged and I have lost the passwords I need to reset passwords I tried booting with a macosx disk from an external hard drive but did not read the drive how else can I reset password ?
I have a 2012 mac book pro can I use that to connect with firewire and load osx that way? and how woudl I do that?
Thanks so much!

To what password are you referring? Do you mean your user account's admin password? Or do you mean the master password for File Vault or do you mean a Firmware Password?
For an admin password:
Forgot Your Account Password
For Snow Leopard and earlier
     Mac OS X 10.6- If you forget your administrator password
For Lion/Mountain Lion
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see Reset a Mac OS X 10.7 Lion Password and
     OS X Lion- Apple ID can be used to reset your user account password.
If you cannot do the above then try this:
1. Boot to Safe Mode by restarting and after the chime press and hold down the COMMAND-S keys until a black screen with white type appears.
2. At the prompt, type the following commands pressing return after each command line:
     /sbin/fsck -yf
     If you do not receive a "Filesystem OK" message then repeat this command until
     you do. If after seven tries you still do not receive a "Filesystem OK" message,
     then the system is corrupted and needs to be reinstalled.
     mount -uw /
     cd /private/var/db/netinfo
     mv local.nidb local.old
     rm ../.AppleSetupDone
     shutdown -r now
The second-to-last command above will cause OS X to think that the operating system is newly installed, and when the new owner starts up the computer it will send him/her to the startup wizard where he/she can start a new user without reinstalling.
This last method does not actually change a password. It simply removes the user accounts and lets you create an initial admin account as if the computer were new out of the box.
How to reset the OS X password without a startup CD:
Reboot into Single-user Mode. Enter the following and press RETURN after each command line
   1. Type fsck -fy
   2. Type mount -uw /
   3. Type passwd <username>
I have never tried this method myself.

I have an old iPod Classic with 80 GB (I think) of space. I saved all my songs in an external hard drive, but the iTunes library resided in an old computer (no longer working). Can I get the libray from my iPod and use it in my new computer (Windows)?

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