I have an older Sony digital camcorder, and I am having trouble importing the movie files. Sometimes I get the audio in iTunes without the picture. I have a Pinnacle Dazzle interface. What am I doing wrong. Is there a way to skip the dazzle device?

I have an older Sony digital camcorder, and I am having trouble importing the movie files. Sometimes I get the audio in iTunes without the picture. I have a Pinnacle Dazzle interface. What am I doing wrong. Is there a way to skip the dazzle device?

Chances are the pinnacle is producing .avi files or MPEFG1/2 streams - iTunes may know how to decode the audio but not the video. Download Handbrake and try running the Pinnacle files through it and adding to iTunes - use Universal format unless you have a specific device in mind.
Keep copies of the originals.
Another option might be to try to install Perian.  Can't remember if the Apple MPEG2 plugin allows MPEG2 to be played in iTunes.
AC

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