I have apps that needs to be updated that shows my old account. How do I delete this info without losing my purchases? The old account was hacked and I do not want to update anything using that account! Help. Wonderer
I have apps that needs to be updated that shows my old account. How do I delete this info without losing my purchases?
iTunes purchases cannot be transferred between accounts. If you no longer wish to use the old account at all, you should delete those apps and repurchase them with the new account.
On the other hand, you could also (and should have before creating a new account - contact iTunes support to deal with account security: https://getsupport.apple.com/Issues.action
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You would only be able to restore to a backup to iCloud or iTunes:
Restore from Backup
Cheers,
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CatibayanMaking a new ID is not a good solution, as all your previous purchases are forever tied to the old one.
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Account Security Team (AST)
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Come back with the results.
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as recommended by:
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If all your apps and media were purchased from the iTunes App Store, don't worry about them. Redownload all your apps and media, then allow iTunes to sync with and wipe your iOS devices - which will also put all the apps and media on them. You'll lose your settings, and any data which resided only on the iOS devices, and of course you'll need to organize your iOS folders and home screens and whatnot. But you won't really lose much, and without a backup this is your best choice.
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See Recover your iTunes library from your iPod or iOS device.
tt2 -
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