I have asked this question several times, and keep getting shunted back, about not being able to add a bookmark to a folder in the bookmarks menu

I made a folder to hold bookmarks of one type. when i tried to add another bookmark to this folder the folder will not show up so i can add this bookmark, the box only extends down a short distance, none of the folders are in the order they are supposed to be, and the one i need i can not access.

I have Stumble Upon and it is not affecting my Bookmarks links. DO you have any add-ons that are Bookmark related add-ons? Maybe one of them took over and you can find your folders in that add-on application?

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I have installed Adobe Reader 11.0.07 for Mac OS 10.9.3. Have asked this question numerous time without results. The problems I am having are: I cannot scroll using the side slider on downloaded PDF files, nor can I fill in fillable files. Also, and this

I have installed Adobe Reader 11.0.07 for Mac OS 10.9.3. Have asked this question numerous time without results. The problems I am having are: I cannot scroll using the side slider on downloaded PDF files, nor can I fill in fillable files. Also, and this is extremely irritating, I cannot re-initialize the same file or initialize and another PDF file after I have initialized the first file. If you cannot help please let me know if should use an earlier version of Reader or find anther company that has the appropriate software.

Perhaps you missed that you started a discussion at I have OS 10.9.2 and have downloaded latest version of Reader 11. I can no longer fill in form or scroll using the side bar. and you did not respond to the last post there.

Trying to install itunes on win 8.1. keep getting error apple application support not found. asks me to uninstall and install itunes. i tried several times and keep getting same error.

trying to install itunes on win 8.1. keep getting error apple application support not found. asks me to uninstall and install itunes. i tried several times and keep getting same error.

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

HT1222 This will not download on my iPad, I've tried several times and keep getting an error

http://support.apple.com/kb/HT1222
This update will not download on my iPad I've tried it several times and keep getting an error message

The links that you posted describes Apple security updates. What exactly are you trying to download and what error message are you getting?
If you are trying to update the iPad and you are usingn iTunes, disable your antivirus software and turn off your firewall.

I have asked your company several times and have yet to get an answer. DOES LIGHTROOM 4 work on a MACBOOK PRO OSX 10.9.3?

Does MACBOOK PRO OSX 10.9.3 work with Lightroom 4 ?

That link doesn't show that Lightroom 4 works with OSX 10.9.3 as Mavericks didn't exist at the time. Lightroom 4 does work with Mavericks but I think the only problem is the sliders DO NOT have colors so it makes it less apparent what the sliders do. See here.
Sliders are white, blue, look different | Mac OS X 10.9, 10.10

TS1545 I have downloaded 10.5.8 combo several times and cannot get it to install because the disc won't mount or the installation gets hung up after restart. My current os is 10.5.1, and I am trying to upgrade to snow leopard. This is on a dual core macbo

I have downloaded 10.5.8 combo several times and cannot get it to install because the disc won't mount or the installation gets hung up after restart. My current os is 10.5.1, and I am trying to upgrade to snow leopard. This is on a dual core macbook pro.

You don't need to update to Leopard 10.5.8 unless you want to keep Leopard. Upgrading to Snow Leopard requires that your purchase the retail install disk.
The following covers Leopard:
Some general advice on updating:
It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Full details about the 10.5.8 update here: http://support.apple.com/kb/HT3606
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.5.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.5.7 to 10.5.8. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications and turn off energy saving and screensaver.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious! In fact a second restart can be recommended.
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a week or two while you regularly check their websites for updates.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
[b]If you are updating Safari (or just have):[/b]
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very [i]first[/i] thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari.
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party add-on.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
/Library/InputManagers
~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later).
Solutions for troubleshooting installation, startup, and login issues in Mac OS X v10.5
http://support.apple.com/kb/TS1541?viewlocale=en_US

I have uninstalled and reinstalled iTunes several times, but keep getting an error message that "the registry settings for importing and burning CD's and DVD's is missing". Can anyone help with this?

I have uninstalled and reinstalled iTunes several times, but keep getting an error message that "the registry settings for importing and burning CD's and DVD's is missing". Can anyone help with this?

It keeps telling me to reinstall iTunes, but it continues to come back with the same error message.

I want to use my apple TV as a second monitor not a mirrored one, in other words, I want to use my TV as a second screen not a copy of my first screen,other people have asked this question but have been given mirroring answers. I want a second display.

I want to use my apple TV as a second monitor not a mirrored one, in other words, I want to use my TV as a second screen not a copy of my first screen,other people have asked this question but have been given mirroring answers so I am spelling it out here very specifically. I want a second display. This should be possible and would be awesome. Anyone know how to do this?

Nevermind I just installed it to try it and it's awesome, so happy right now, Thanks. All the things I had read about it on third party sites led me to believe it could not do extended desk tops, thanks for your help!

Whenever i try to buy a new song or download an app my ipod says that "your apple id has been disabled" i have changed my password several times and it still says the same thing what can i do???

Whenever i try to buy a new song or download an app my ipod says that "your apple id has been disabled" i have changed my password several times and it still says the same thing. What can i do???

This may provide the answer:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears

I am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn't help. My apple ID has been confirmed as correct. what can I do next?

Hi all
i am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn’t help. My apple ID has been confirmed as correct. what can I do next?

I am having the same issue! I see several people are having this problem, and I see there is no solution from Apple! Why is it I only see problems on this site and never any solutions?

HT203200 I have a song that I purchased from Itunes on my Iphone and there was an error downloading. Every time i try to download it times out and says to try again. I have tried several times and still get same message. Help?

I have a song that I purchased from Itunes on my Iphone and there was an error downloading. Every time i try to download it times out and says to try again. I have tried several times and still get same message. Help? I have been charged for this song but have not been able to download.

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

I have tried to download photoshop elements x 5 times and keep getting this message "the file archive part of photoshop elements is missing....."

I have tried to download photoshop elements x 5 times and keep getting message "the file archive part of photoshop is missing...."

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 11: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l

My ipod touch 4th generation 32gb will not turn on ive tried holding the on/off button down for 10 and more and also the home button and it will not turn on, i have tried this over several days and still no response

my ipod touch 4th generation 32gb will not turn on ive tried holding the on/off button for more than 10 seconds and still there is no response i have tried this over several days and nothing is working - i have checked the charger and also have tried charging from the laptop so this isnt the problem - please help as i have not been able to use it fr ages

Try here:
iPod touch: Hardware troubleshooting
Also try placing the iPod in recovery mode and then try to restore via iTunes. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

I asked this question in iMovie and told it belonged here. When i try to copy homemade movie _TS format it will not auto load in DVD player original does. How do I make a copy that will auto load?

I asked this question in iMovie and told it belonged here. When i try to copy homemade movie _TS format it will not auto load in DVD player original does. How do I make a copy that will auto load?

garysm99 wrote:
Not familiar with structure view. How do I go there?
click in IDVD on this button

When my lightroom opens up I keep getting an error message that states, "Lightroom encountered an error whne reading from its preview cache and needs to quit" I have relaunched it a number of times and keep getting the same message.

when my lightroom opens up I keep getting an error message that states, "Lightroom encountered an error whne reading from its preview cache and needs to quit" I have relaunched it a number of times and keep getting the same message. Any thoughts on how to fix this?

You need to delete your preview cache and have Lightroom rebuild it. Cache location can be found here.
https://helpx.adobe.com/lightroom/kb/preference-file-locations-lightroom-41.html
Why And How To Clear Your Lightroom Cache - Lightroom Fanatic

I have asked this question several times, and keep getting shunted back, about not being able to add a bookmark to a folder in the bookmarks menu

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