I have been a supporter of Firefox for over 10 years in the schools that I work in. Now you no longer support Mac OSX 10.5? Please create an update for this OS

Please create an update to firefox for MAC OS X 10.5.8...I have so many labs that still use this OS and with budget cuts they are not planning to update for the next few years. It cannot be that difficult.

You can use TenFourFox, which is a third-party build of Firefox that works on Mac OS X 10.4 or 10.5.
* http://www.floodgap.com/software/tenfourfox/
Mozilla already ended support for Leopard a month ago. The developers believe that the resources spent supporting the older operating system would be better used elsewhere. Realistically, one or more enthusiasts asking not to end support isn't going to change the fact the user base isn't large enough to make that kind of effort worthwhile.
* https://blog.mozilla.org/futurereleases/2012/10/04/we-bid-you-adieu-spotted-cat/

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Hi I have been using Thunderbird and Firefox for at least seven years. I do not like Outlook or Internet Explorer. However, I had to sync my PDA phone today with Outlook and now I can't open Firefox at all. I get an error that says:

I had to sync my PDA phone today with Outlook and had to create an account in outlook , but only for the contacts and calendar. But after synching the phone, can't open Firefox at all. I get an error that says:

i wish i could paste the error message but it is

I wanted the music on my Ipod Touch 3g to be on my new ipod Touch 4g and Ive been trying to do it, by trying to copy and paste but thats not working so if you have another way can you please tell me. Thanks.

I was wondering how do you get the music on your old ipod to the new ipod?
Because i have the Ipod Touch 3G and im getting the Ipod4G, and i was trying to get the music to go to the libary but it wouldnt transfer.Because i didnt purchase all my music i download some from other places so not all my music transferred. So i need a different way to get my music to my new Ipod. i was wondering if you just plug it in to the computer and if it would ask you to download the songs from the previous ipod im not sure so please help me out. Thanks!

All you have to do is connect your new iPod to the computer that has the library for your old iPod.
When iTunes comes up, click on your new iPod under Devices.
At the top of the Summary Page click Music.
Click Synch Music.
Do the same thing for Photos, Apps, Movies and so on...
Now just synch the iPod.

I have been trying to download firefox for few days now and it keeps telling me the file is corrupt. what can i do to solve this?

every time i try to download firfox as a browser it tells me the file is corrupt.

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
See "Disable virus scanning in Firefox preferences - Windows"
*http://kb.mozillazine.org/Unable_to_save_or_download_files

I have been a user of Firefox for a long time but it seems to have gotten really slow. IE will open web sites much faster than firefox on all 3 of my computers. Is there something wrong, boged down or do I need to reinstall it?

It seems that it is taking twice as long for firefox to open the same websites as ie. I run updates but seems to just be taking a long time for it to open sites and I can open with IE in much less time?
== URL of affected sites ==
http://

These issues are usually a result of many extensions. Try [[Troubleshooting extensions and themes]]

I have been trying to install firefox but when l get to the setup type, firefox tells me to close firefox to proceed with installation, when l do it ask me if l want to cancel, l want firefox but l can't get it. tell me what to do next.

I am trying to install firefox and l can't get pass setup type on the type of setup whih is standard and then it tells me to close firefox so it can proceed with installation, when l do, it ask me do l want to cancel installation, if l say no then it tells me again to close firefox.

I want to make sure you're using the auto-update system, because that's the safest most reliable way to go, and it shouldn't appear in the download manager, so I lets make sure you're doing it right. 
This is a screencast I made a couple of years ago. It refers to 3.5 and 3.6, but the steps are still the same: http://ilias.ca/screencasts/ISUHD45.mov
If that doesn't work, then maybe your Snow Leopard account doesn't have permission to update applications?

Hi I have got 2 PDF documents that I am trying to print. They lose resolution and have been advised to change them to CMYK to make sure the resolution isn't lost. Could you advise??

Could anyone help me?

The advice - as you quote it - seems to be nonsense. Resolution is not affected by CMYK or RGB. And if you don't understand about colour spaces and which colour profiles to use for CMYK and RGB you will certainly make things worse and mess up the colour.
Let's go back to the original problem. You say "lose resolution". What effect are you seeing? Please be as exact as possible.
Also, how are you making the PDF?

I have been using firefox aurora 7 for mac. Most of my handful of add-ons have been disabled -- including Read It Later and Feedly, which I was making good use of. Can you tell me when they will be enabled for firefox aurora 7?

I have been using firefox aurora 7 for mac. Most of my handful of add-ons have been disabled -- including Read It Later and Feedly, which I was making good use of. Can you tell me when they will be enabled for firefox aurora 7? Maybe I should go back to firefox 6

You can use the Tab key to select a search engine on the bottom bar and press Enter to use the search engine to do the search.
*https://support.mozilla.org/kb/Search+bar
In the current Firefox 34 release there is a new "one-off" search bar.
This search bar doesn't show the name of the search engine and a logo.
You can type one letter to make a drop-down list appear where you can see suggestions and see the used search engine and that also has bar at the bottom where you can select other search engines that are enabled via the Search tab in Options/Preferences.
You can use the Tab key to select one of the other available search engines and press the Enter key to search with the selected search engine.
Click the search engine icon and click "Change Search Settings" to open the Search tab in Options/Preferences (positioned between Tabs and Content) to select the default search engine and select which search engines to show in the search bar drop-down list that opens when you start typing search terms.

I have been trying to install Itunes for 3 days to my computer. MY eyes burn and I want to smash this computer at this point!!!! HELP ME!!! I receive this message when I run the diagnostic on my iphone Microsoft Windows Vista Ultimate Edition (Build 6000

I have been trying to install Itunes for 3 days to my computer. MY eyes burn and I want to smash this computer at this point!!!! HELP ME!!! I receive this message when I run the diagnostic on my iphone
Microsoft Windows Vista Ultimate Edition (Build 6000)
Dell Inc. Studio 1535
iTunes 10.6.1.7
QuickTime not available
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0020AEDC02A7C4B8
Current user is an administrator.
The current local date and time is 2012-04-17 17:05:40.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {92497F93-8A79-419C-AA27-50CD2F263F77}
Description:          Microsoft Virtual WiFi Miniport Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {6FECCC1D-04CF-4A3F-92B6-DC6E68D12BE5}
Description:          Dell Wireless 1397 WLAN Mini-Card
IP Address:          192.168.0.118
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.0.1
DHCP Enabled:          Yes
DHCP Server:          192.168.0.1
Lease Obtained:          Tue Apr 17 16:59:28 2012
Lease Expires:          Wed Apr 18 16:59:28 2012
DNS Servers:          192.168.20.254
                    192.168.30.217
Adapter Name:          {3323A300-E864-46C3-A6B6-F0B90AFF4AFE}
Description:          Broadcom NetLink (TM) Gigabit Ethernet
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-04-17 17:04:26.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: Optiarc DVD+-RW AD-7640S, Rev HD14
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device Service not found.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Ricoh 1394 OHCI Compliant Host Controller. Device is working properly.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

This should get your itunes store connection working.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I like and use Top Sites but it has become unsuable with this constant blacking out and reloading the thumbnails. My MBP has not seen a problem at all. I have been searching every other day for over a month trying to find a fix in Windows Safari with n

I like and use Top Sites but it has become unsuable with this constant blacking out and reloading the thumbnails. My MBP has not seen a problem at all.
I have been searching every other day for over a month trying to find a fix in Windows Safari with no joy. I want to resolve, not switch browsers. Please offer up a solution that only refreshes the Top Site thumbnails once a day or as some controlable interval. Started about two versions ago, now on ver 5.1.5. Windows 7 64bit.
Safari 5.1.5 for Win64 bit, Windows 7!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I think I solved the wifi connection problem, just by switching off completely the router! sounds trivial, but in this case it worked!!!
the funny behaviour of the trackpad/cursor still persists. any suggestion???
thanks again

I have been trying to download ITunes for several times and the same error message appear when I launch ITunes ''program can't start because MSVCR.dll is missing'' any idea what I need to do to correct this?

I have been trying to install iTunes several times, I keep receiving the same message when I open it:
iTunes.exe - system error
The program can't start because MSVCR80.dll is missing from your computer.Try reinstalling the program to fix this problem.
You bet I have tried, numerous times, it keeps coming back and iTunes won't start.
Any idea?
Yevass.

Hey I finally got an older vesion of itunes to work!!! 10.7 x64 for windows 7
After uninstalling all apple products even quicktime
I had to delete everything from (program files, and program files x64, program data,)
And all downloads from apple, and I went in to search deleted other stuff from apple, and itunes
But definently not my itunes library and Playlist
Down loaded 10.7 x64 for windows 7, but checked (do not start when done)
Then I emptied my recycling bin and restarted my PC
I ran geek tech tool box same as reg cure pro, also PC Tools registry cleaner, and CC Cleaner
Then I emptied my recycling bin and restarted my PC
And wallah... It finally works, and I Love the older version anyways.
Easier to download and transfer music!!!!!

I have been using my DEBIT card for over a year but recently I had to update my billing information, since then it will not accept my card. All the information is correct, it's just telling me to visit iTunes support. Can someone help me? Much appreciated

I have been using my DEBIT card for over a year but recently I had to update my billing information, since then it will not accept my card. All the information is correct, it's just telling me to visit iTunes support. Can someone help me? Much appreciated

Debit card? Are you sure?
USA iTunes Store does not appear to accept debit cards - http://www.apple.com/legal/itunes/us/terms.html "The iTunes Store, Mac App Store, App Store, and iBookstore services (“Services”) accept these forms of payment: credit cards issued by U.S. banks, payments through your PayPal account, iTunes Cards, iTunes Store Gift Certificates, Content Codes, and Allowance Account balances."

I purchased Adobe Acrobat Professional and have been trying to activate it for some time. I also had this same program on my previous computer. How do I de-activate it from that computer so that I can activate it on my new computer?

I purchased Adobe Acrobat Professional and have been trying to activate it for some time. I also had this same program on my previous computer. How do I de-activate it from that computer so that I can activate it on my new computer?

Hi larrygoynes,
To transfer the license from one pc to another the step you have to follow is to 'Deactivate' the license first from the older machine.
To accomplish this you need to Launch Acrobat, go to the 'Help' menu and select 'Deactivate'
On the new machine you can install Acrobat and then use the serial number to 'Activate' the software and this will complete the license transfer.
You can refer the KB Doc: Activation & Deactivation Help
Regards,
Rave

Not been able to open firefox for days just keep getting crash reporter, tried everything, no joy

for the past few days, a week at most, i've been unable to open firefox, it just keeps giving me the crash reporter..
i always use firefox, i've not installed any add ons (i did install dropbox lately but thats about it), i always have adblockplus running, have done for months never had a problem
having to use Opera at the minute cos Chrome is the slowest browser known to man (why everyone sings its praises i'll never know)
then one day, i tried opening firefox, it said checking compatibility of add-ons, then gave the crash reporter box, not been able to do anything since
i've followed all guides on here, i've reset all settings, i've updated the add-ons it said i had, i've tried booting in safe mode..
..all with the same result, crash reporter
so please dont tell me to go into firefox and change settings as i cant even open firefox
here is my latest crash report ID
Crash ID: bp-27aa708f-12d0-4b17-ac96-0961a2130115

Further info
Please follow the instructions in the article from the above post. In fct you have a second suspicious file showing on your report so look specifically at and scan files ''gblrofmx.dll'' & ''sprotector.dll''
If possible I suggest you quarantine the files rather than deleting them immediately. Also note that you may need to start Windows in safe mode (or Windows safemode with network access) in order to find and move or delete the files.
* Use F8 to access Windows safe mode http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true
For forum cross referencing purposes
* Report for CrashID [https://crash-stats.mozilla.com/report/index/27aa708f-12d0-4b17-ac96-0961a2130115 27aa708f-12d0-4b17-ac96-0961a2130115]
** Crash Signature: nsInputStreamPump::OnInputStreamReady(nsIAsyncInputStream*)
** related bug 801394, and contributors thread [https://support.mozilla.org/en-US/forums/contributors/708895 nsInputStreamPump::OnInputStreamReady Crashes (Malware)]
** files without ID ''RocketDock.dll , gblrofmx.dll , sprotector.dll''
* sprotector.dll some suspicions about this being possible malware trojan ''Bug 785940 - Firefox startup crash in SECMOD_GetModuleSpecList @ __hash_open with SProtector.dll (Safend Protector, Sophos SafeGuard or TrojanDownloader:HTML/Sprotector.A?) '' thread [/questions/937251 Firefox crashes]
* gblrofmx.dll likely to be the malware responsible for current crashes

Have been having issues with firefox crashing & v e r r y s l o w also sluggish, I removed by the programs & features than redownloaded it, I can not use it.

Had to remove it for the last & final time. I love & miss my Firefox, but can't take the chance of someone getting into my system. The upgrade had yahoo toolbar which is always easy to get rid of (thank God) but I have this yellow sign in my popup that says something about the system not being safe, & we can not go to any web sites. Why is it everything that is upgraded always turns out to be BULL. I can not use Firefox for anything, so once again had to remove it using the programs & features update/remove. Windows7 Home Premium 64-bit Operating System. HELP.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.
'''''Note:''' After resetting Firefox, you will lose any extensions, toolbar customizations, and some preferences.'' See the [[Reset Firefox – easily fix most problems]] article for more information.
To Reset Firefox:
# Open the Troubleshooting Information page using one of these methods:
#*Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select ''Troubleshooting Information''. A new tab containing your troubleshooting information should open.
#*If you're unable to access the Help menu, type '''about:support''' in your address bar to bring up the Troubleshooting Information page.
#At the top right corner of the page, you should see a button that says "Reset Firefox" that looks like this: [[Image:Button reset]]. Click on it.
#Firefox will close and reset. After it is done, Firefox will show a window with the information that is imported.
#Click Finish and Firefox will reopen.
Did this fix the problem? Please report back to us!

I have been a supporter of Firefox for over 10 years in the schools that I work in. Now you no longer support Mac OSX 10.5? Please create an update for this OS

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