I have been asked to verify my account details. I have moved from UK to New Zealand. I cannot change my country from United Kingdom. When I tap on United Kingdom a red message appears telling me that I have unexpired video rentals, which is irrelevant!

I have moved from UK to New Zealand. I need to change my address within iTunes because my credit card is now billed to me in NZ. I have an iPad. When I tap United Kingdom within the relevant change personal details section, instead of allowing me to switch countries, a red message comes up telling me that I have unexpired video rentals. This is correct, but it does not help me switch countries. Can anyone help?

Nothing yet. I have changed my information back to the UK address and, though it is no longer correct, it now allows me to buy stuff. Not good!

Similar Messages

When I attempt to open firefox an error message appears telling me that firefox is already running, but I can't find it running. How do I do so or in any case close the already running Firefox process?

When I attempt to open Firefox instead of Firefox opening, an error message appears saying "Firefox is already running but isn't responding. To open another window please close the existing Firefox process or restart the system.", but I can't find that process of Firefox in order to kill it, and after restarting the system there is still the problem. I have found an emergency fix to at least get online, and that is to use"Firefox_Profile_Manager" in the start menu's "run" start menu, but the
Firefox that then opens is that one doesn't carry over what I had in my bookmarks but starts bookmarks anew.

Sounds like it is hanging when you exit and later try to restart Firefox.
* How to stop the running Firefox process
** In Task Manager, does firefox.exe show in the '''Processes''' tab?
** See: http://kb.mozillazine.org/Kill_application
**Windows 7 users: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
* What may cause Firefox to hang at exit
**Windows 7 Task Manager: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
** http://support.mozilla.com/en-US/kb/Firefox+hangs
** http://kb.mozillazine.org/Firefox_hangs
** https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding
* You may need to try Firefox Safe Mode
** You may need to use '''Safe Mode''' to locate the problem: ***See: http://kb.mozillazine.org/Safe_Mode
***Firefox 4 users, hold the Shift key while clicking the Firefox 4 desktop icon to enter Safe Mode.
***Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox.
****In Firefox 4, Safe Mode also disables Plugins and Hardware Acceleration.
****If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''before''' starting Safe Mode (In Firefox 4, Tools > Add-ons > Appearance). See: http://support.mozilla.com/en-US/kb/Using%20themes%20with%20Firefox#w_managing-themes-and-personas
****When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode".
****Test to see if the problem you are experiencing is corrected.
*** If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it
***#by enabling '''one at a time''' until the problem reappears.
***#You can also enable a few at a time (3-5), keeping track of what you just re-enabled to see if the problem re-occurs; this will help narrow down the possibilities if you have a large number of add-ons.
***#'''You MUST close and restart Firefox after EACH change''' via File > Restart Firefox (on Mac: Firefox > Quit).
***#You can use "Disable all add-ons" on the Safe Mode start window.
**See the following for more information
*** http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes
*** http://support.mozilla.com/en-US/kb/Troubleshooting+plugins
*** http://support.mozilla.com/en-US/kb/Basic+Troubleshooting
 
 
'''You need to update the following:'''
*Adobe Shockwave for Director Netscape plug-in, version 11.5
*Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
*Shockwave Flash 10.2 r153
*Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers
#'''''Check your plugin versions''''' on either of the following links':
#*http://www.mozilla.com/en-US/plugincheck/
#*https://www-trunk.stage.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#*There are plugin specific testing links available from this page:
#**http://kb.mozillazine.org/Testing_plugins
#'''Update Shockwave for Director'''
#*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
#*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
#*When the download is complete, exit Firefox (File > Exit)
#*locate and double-click in the installer you just downloaded, let the install complete.
#*Restart Firefox and check your plugins again.
#*'''Download link and more information''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**SAVE the installer to your hard drive (save to your Desktop so that you can find it after the download). Exit/Close Firefox. Run the installer you just downloaded.
#**Use either of the links below:
#***https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox ''(click on "Installing and updating Adobe Reader")''
#***''Also see Download link''': http://get.adobe.com/reader/otherversions/
#*After the installation, start Firefox and check your version again.
#'''Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
#*Download and SAVE to your Desktop so you can find the installer later
#*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
#*After download is complete, exit Firefox
#*Click on the installer you just downloaded and install
#**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
#*Start Firefox and check your version again or test the installation by going back to the download link below
#*'''Download and information''': http://www.adobe.com/software/flash/about/
#**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
#**Use IE to go to the above site to update the IE ActiveX
#*'''Download Manual installers'''.
#**http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
#**Note separate links for:
#***Plugin for Firefox and most other browsers
#***ActiveX for IE
#'''Update the [[Java]] plugin''' to the latest version.
#*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
#**'''''Be sure to un-check the Yahoo Toolbar option during the install if you do not want it installed.
#*Also see "Manual Update" in this article to update from the Java Control Panel in Windows Control Panel: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org/Firefox_:_FAQs_:_Install_Java#Multiple_Java_Console_extensions
#*Java Test: http://www.java.com/en/download/help/testvm.xml

HT3986 a message appears telling me that i need a usb drive (even when I have one)

a message appears telling me that i need a usb drive (even when I have one)

This message could refer to the Windows drivers which can be on an USB drive you create or a Windows installation ISO on a USB drive
From the manual
You can download the Windows support software and copy a Windows 7 ISO image to a USB flash drive.
To install Windows 7 with a USB flash drive, you need the following: An ISO image of Windows 7 Home Premium, Professional, or Ultimate downloaded from Microsoft.
A USB flash drive with 4 GB or more.
Boot Camp Assistant erases the flash drive, and copies to it the Windows 7 ISO image and software drivers that let Windows work with your Mac hardware

Received message today telling me that I have won money from Apple Lotto and to redeem at redeem2@applefl.co.uk Comments please

Received message today telling me that I have won money from Apple Lotto and to redeem at [email protected] Comments please

And thanks for posting about it...there have been a huge series of phishing scam emails going around for about six months...some look so authentic users get duped into replying, then ask if they made a mistake.

Work when I tried to update to your iPad a message appeared telling me that the existence of an error in the update and back Aahtaatih of the device is still a pending iPad What should I do

when I tried to update to your iPad a message appeared telling me that the existence of an error in the update and back Aahtaatih of the device is still a pending iPad What should I do
Thank you

Thank goodness for this thread!
I installed iOS5 last night and was having the same problems described above with my iPad 1 32 GB + 3G. Unknown Error (1) and was unable to restore.
I took my ipad to the local Apple Store today and was told by the genius that it was a hardware issue, and because the warranty had expired, there was nothing the Store could do. He suggested that I try calling AppleCare. Then I asked to speak with a manager. He apologized again and said there was just nothing the Store could do. I was close to leaving, when I asked a second time if it would be possible to see a Manager.
After asking a second time, he called a manager. After explaining my issue to her, she immediately authorized him to give me a new iPad ! Anyone with this problem should definitely go to the store and be polite but adamant. You should get a new iPad.

If facebook is free why am i being asked to verify my account details

Just swapped over to iphone, clicked on facebook, it's asking me to verify my account details within my mob, it's a free app, why does it need this info? I'm not buying tunes

Probably not, though I believe your iCloud data may be removed if your account is completely inactive for 180 days. Have you used iCloud recently? Made a backup, synced contacts, etc? If so, then you shouldn't worry about it. Have a look at this article as well Identifying fraudulent "phishing" email - Apple Support

I can't upgrade and purchase on my ipad. when I am trying to buy the following message appears on the screen, you have no account in canada store please change it the UK, How can I change it?

I can't upgrade and purchase on my ipad. when i am trying to buy the following message appears on the screen. "you have no account in canada store please change it the UK. how can I change it?

Try this.
Settings>iTunes and App Stores>Apple ID
Tap your ID
Tap View Apple ID
Enter your password
Go to country/region in the popup window to change the store

I am trying to add text to the I photo book inside the which indicate the boundaries but a red triangle has appeared. for indicate the boundaries for such text, however there is a small red triangle appearing to say that I have too much text.

I am trying to add text to an I photo book project. I have entered the text inside the blue lines which indicate the boundaries but have got a red triangle showing I have exceeded the text. Any ideas please?

Check the font size, if it's just a little too close to the top of the box, it will reject it.

TS3274 When trying to download an app an error message appears telling me my device does not support the express checkout when the express checkout is enabled on my settings

Hi I am having problems trying to download apps with the express checkout

Hi and welcome to the forums!
The 8300 is not listed in the device upgrade table for Blackberry device OS v5.0. The newer versions of apps like Twitter and Facebook require device OS v5.0 to run correctly. Might be time to consider a new device!
Thanks,
Bifocals
BlackBerry Device Software 5.0 main support page
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

I have been working on a project on final cut pro trial, just purchased the real deal, but cannot find a way of importing the project

I have been working on a project on final cut pro trial, just purchased the real deal, but cannot find a way of importing the project

You don't import the project.
I'm going to assume that both the trial version and purchased version were 10.1.
Open FCPX and then Open Library>Other, Navigate to wherever you stored the library (ies) you worked on when you used the trial. Choose that library and your work should be in one or more events in it.
Russ

TS3988 My iPad has a message saying: "iCloud Backup. This iPad hasn't been backed up in 2 weeks. Backups happen when this iPad is plugged in, locked, and connected to Wi-Fi." When I tap OK, nothing happens. The message won't disappear and I cannot access

My iPad has a message on it saying: "iCloud Backup. This iPad hasn't been backed up in 2 weeks. Backups happen when this iPad is plugged in, locked, and connected to Wi-Fi."
When I tap OK, nothing happens. The message doesn't disappear and I have no access to any of the other icons. I tried shutting down the iPad, but it won't even let me do that.
What do I do now?
Thank you!

Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until the device restarts to perform a reset, so you will be able to use your device again

HT201303 I have been asked to update payment information, when that information was updated it says the card has been denied? i entered the information twice and it still says denied?

I have been asked to update my billing information on my account, when I update the account the info that comes back is that the card is denied? i have enterd it three times, and I know that the card is good and not expired. can anyone give me any advice?

How were you asked to update this information? Was it in an email? - if so you need to check whether it's genuine by looking at the sending address and the long header, and the URL of any link in it. If you are not absolutely sure it's from Apple you need to stop the card.
If you were actually on the iTunes Store having gone there directly then the request would be genuine, so no worries there, but you will need to contact Support. Go to https://getsupport.apple.com ; click 'See all products and services', then ' 'iTunes', and then 'iTunes Store', then 'Purchases, Billing & Redemption'.

HT1349 I am locked out of the email account that i have been asked to go to to varify my icloud account what can I do

I am locked out of the email account that i have been asked to go to to varify my icloud account what can I do

Contact the email service provider.

I cant transfer my new purchase on my new ipad. I have 2 ipad. I have follow the procedure to go to store to authorize and it was successful but when I initiate the purchase transfer, the same message appear asking me to do the same thing.

I have difficult transfering my purchases on my new ipad to my computer. I have 2 ipad. I have followed the instruction closely. That is to go to store and authorize
my PC. It show it was successful as I still have not exceeded the 5. It shows 3 only. When I go to file to transfer the purchase, an error message appear telling to
go to store and authorize the PC. I repeat this process but in vain. I am getting frustrated.

Delete and redownload them if doing so is free in your country.
(106637)

The app store keeps telling me that I have an update. This update is for 10.8.4. I have already installed this update. Thoughts?

The app store keeps telling me that I have an update. This update is for 10.8.4. I have already installed this update. Thoughts?

Read this whole message before doing anything.
Back up all data. Quit the App Store application if it’s running. Test after each of the following steps until the problem is resolved.
Step 1
Triple-click the line below on this page to select it:
/Library/Updates
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window should open with a folder selected. Move the contents of the selected folder to the Trash. You may be prompted for your administrator password.
Step 2
Do as in Step 1 with this line:
/Library/Preferences/com.apple.SoftwareUpdate.plist
If there's no change, quit the App Store and restore the file you moved from your backup, overwriting the one that may have been created in its place. Otherwise, recreate your settings in the Software Update preference pane.
Step 3
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Move the following items from the Library folder to the Trash (some may not exist):
Caches/com.apple.SoftwareUpdate
Preferences/com.apple.SoftwareUpdate.plist
Preferences/ByHost/com.apple.SoftwareUpdate.*.plist
Saved Application State/com.apple.SoftwareUpdate.savedState
Here, "*" stand for a long string of letters, numbers, and dashes.
Step 4
If you still have problems, quit the App Store again.
Triple-click anywhere in the line below on this page to select it:
open $TMPDIR../C
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). A folder should open. Inside that folder, there may be a subfolder with the name "com.apple.SoftwareUpdate". If so, delete it. You can then quit Terminal.

I have been asked to verify my account details. I have moved from UK to New Zealand. I cannot change my country from United Kingdom. When I tap on United Kingdom a red message appears telling me that I have unexpired video rentals, which is irrelevant!

Similar Messages

Maybe you are looking for