I have been having problems with my FaceTime for the last few weeks. Up to then I was able to use it daily and then it suddenly stopped functioning. I have 4 friends in the same situation. Is there a problem centrally with Apple? Anyone else with problems

I have been using FaceTime regularly over the past year or so and suddenly it has stopped working. It seems to dial up and says its connecting and then just switches off. I have a number of other friends who are also having problems with this and also on their iPhones. Does anyone have an answer to this problem?

Make sure all parties are running IOS 7.1.1
http://support.apple.com/kb/TS5419

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HT201359 How come I've been charged 5 times (99p each ) for the same song, downloaded to my 5c as a ring tone????

Why have I been charged 5 times for the same song on by iP
hone 5c?

Hey there 261064Rian,
It sounds like you may need to report an issue with these purchases using the information below:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for using the Apple Support Communities!
Cheers,
Braden

HT1688 I have iPhone 4 and I have been having troubles sending picture messages for the past week now! I don't know what happened can someone help me

I have an iPhone and for the pat week or so I can not sen any pic messages if any size to anyone. Idk what happened please help me

MMS turned on? Settings>Messages>SMS/MMS>MMS Messaging>On. If MMS is turned on, can you send/receive SMS's? If so, contact your carrier. 99.9% of the time, if MMS is turned on & you can send/receive SMS's, the problem rests with your carrier. Either MMS is not provisioned properly on your account, or not provisioned at all.

Earlier I was able to use stored passwords and autocomplete user ID for websites, but now I am not able to use them. I need help to solve this problem.

For quite a long time, I was being provided with my complete user ID when I typed first character of User ID and my password would also come up automatically when I click my cursor in the Password window. on most of the websites that I frequently visited. But now I am not able to visit those websites in the same way. Now I have to type in both the complete user ID and password and then only I can log in onto those websites. Can you suggest me how can I change the settings so that I am able to use my browser in the same way I used to earlier?

Did you check the settings to make sure that the Password Manager is enabled?
*Tools > Options > Security: Passwords: "Remember passwords for sites"
Make sure that you do not run Firefox in (permanent) Private Browsing mode.
*https://support.mozilla.org/kb/Private+Browsing
*Tools > Options > Privacy: Use custom settings for history
*Deselect: [ ] "Always use private browsing mode"
See also:
*http://kb.mozillazine.org/User_name_and_password_not_remembered
*http://kb.mozillazine.org/signon.autofillForms

TS4268 I was able to use face time and IMessages and now I not I have tried everything to get it to work I think and I know my apple I'd is right I try resetting and more please help

someone tell me how to fix it

CTRL+0 (<--that is a zero) will reset your zoom level on affected pages. Firefox remembers the zoom level you last used on a page.
Built-in Zoom functions:
*http://support.mozilla.com/en-US/kb/Page+Zoom
*http://support.mozilla.com/en-US/kb/Text+Zoom
Zoom Add-ons:
*'''''Default FullZoom Level''''': https://addons.mozilla.org/en-US/firefox/addon/default-fullzoom-level/ '''''
*'''''NoSquint''''': https://addons.mozilla.org/en-US/firefox/addon/nosquint/
**More info on NoSquint: http://urandom.ca/nosquint/
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*'''''Adobe Shockwave for Director Netscape plug-in''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

Which is better having many Window User Accounts for the same person, so to have many Firefoxes or have many Firefoxes under one Windows Account User?

Right now I have around 6 Window User Accounts (just for me on one computer) because I did not know that I could put more then one Firefox per account. I have to leave the tabs up when I close Firefox because if I just bookmark them I wont finish my work I was doing with those sites. Now that I know how to put multiple Firefoxes under one user account. Which would make my computer fast or does it not matter, if I put all my Firefoxes on one Window user account or have 6 Window user accounts, each with their own Firefox?
-Thanks

It is more work to switch to another Windows account then to open another Firefox instance with another profile.
If you only use the other windows accounts for using Firefox that way and not for other purposes then there is nothing against switching to only one Windows account to make it easier to manage things as backing up your personal data or copying your data between the other profiles.
So it is up to you if you want to switch to only one Windows account.
See also:
*http://kb.mozillazine.org/Opening_a_new_instance_of_Firefox_with_another_profile
*https://developer.mozilla.org/Mozilla/Multiple_Firefox_Profiles

Multiple HighlightPainters for the same JEditorPane

Hey Everyone,
I'm having a problem having highligts of multiple colors for the same text component.
Basically I have a set of results in a separate panel for a search on the text in a JEditorPane. I want the text corresponding to all the search results to be highlighted one color as soon as the search is done, and when one specific search result is clicked on, have the highlight for that result's text change to a different color.
My current implementation is trying to do this by setting highlights for all the search results, and then when a result is clicked on, setting another highlight with another highlight painter of a different color. Unfortunately, this causes only the second higlight color to be displayed, even though when I look at the editorpane's highlights i can see all of them are being stored.
Is there something I'm misunderstanding about Highlights?
Thanks for any help,
Phil.

This example shows some ways of playing with attributes and highlights:
import java.awt.*;
import java.awt.event.*;
import javax.swing.*;
import javax.swing.event.*;
import javax.swing.text.*;
public class TextPaneAttributes extends JFrame
     JTextPane textPane;
     JScrollPane scrollPane;
     Highlighter.HighlightPainter cyanPainter;
     Highlighter.HighlightPainter redPainter;
     public TextPaneAttributes()
          textPane = new JTextPane();
          textPane.setMargin( new Insets(20, 20, 20, 20) );
          StyledDocument doc = textPane.getStyledDocument();
          DefaultHighlighter highlighter = (DefaultHighlighter)textPane.getHighlighter();
          cyanPainter = new DefaultHighlighter.DefaultHighlightPainter( Color.cyan );
          redPainter = new DefaultHighlighter.DefaultHighlightPainter( Color.red );
          // Set alignment to be centered for all paragraphs
          MutableAttributeSet standard = new SimpleAttributeSet();
          StyleConstants.setAlignment(standard, StyleConstants.ALIGN_CENTER);
          doc.setParagraphAttributes(0, 0, standard, true);
          // Define a keyword attribute
          MutableAttributeSet keyWord = new SimpleAttributeSet();
          StyleConstants.setForeground(keyWord, Color.red);
          StyleConstants.setFontSize(keyWord, 24);
          StyleConstants.setStrikeThrough(keyWord, true);
          // Define superscript attribute
          MutableAttributeSet superscript = new SimpleAttributeSet();
          StyleConstants.setSuperscript(superscript, true);
          // Add initial text
          textPane.setText( "one\ntwo\nthree \nfour\nfive\nsix\nseven\neight\n" );
          // Change attributes on some keywords
          doc.setCharacterAttributes(0, 3, keyWord, false);
          doc.setCharacterAttributes(20, 4, keyWord, false);
          // Highlight some text
          try
               textPane.getHighlighter().addHighlight( 4, 7, cyanPainter );
               textPane.getHighlighter().addHighlight( 25, 28, cyanPainter );
               textPane.getHighlighter().addHighlight( 35, 40, cyanPainter );
               textPane.getHighlighter().addHighlight( 15, 20, redPainter );
          catch(BadLocationException ble) {}
          // Add some text
          try
               doc.insertString(0, "Start of text\n", null );
               doc.insertString(doc.getLength(), "End of text\n", keyWord );
               doc.insertString(doc.getLength(), "2", null );
               doc.insertString(doc.getLength(), "1", superscript );
          catch(Exception e) {}
          // Add text pane to frame
          scrollPane = new JScrollPane( textPane );
          scrollPane.setPreferredSize( new Dimension( 200, 200 ) );
//          scrollPane.setComponentOrientation(ComponentOrientation.RIGHT_TO_LEFT);
          getContentPane().add( scrollPane );
          // Create a Button panel
          JPanel buttons = new JPanel();
          getContentPane().add(buttons, BorderLayout.SOUTH);
          // Add a Bold button
          JButton bold = new JButton( new StyledEditorKit.BoldAction() );
          buttons.add( bold );
          // Add Right Alignment button
          JButton right = new JButton( new StyledEditorKit.AlignmentAction("Align Right", StyleConstants.ALIGN_RIGHT) );
          buttons.add( right );
          // Add Remove Highlight button
          JButton remove = new JButton("Remove Highlight");
          buttons.add( remove );
          remove.addActionListener( new ActionListener()
               public void actionPerformed(ActionEvent e)
                    int offset = textPane.getSelectionStart();
                    Highlighter.Highlight[] highlights = textPane.getHighlighter().getHighlights();
                    for (int i = 0; i < highlights.length; i++)
                         Highlighter.Highlight h = highlights;
                         DefaultHighlighter.DefaultHighlightPainter thePainter =
                              (DefaultHighlighter.DefaultHighlightPainter)h.getPainter();
                         if (offset >= h.getStartOffset()
                         && offset <= h.getEndOffset())
                              textPane.getHighlighter().removeHighlight(h);
     public static void main(String[] args)
          TextPaneAttributes frame = new TextPaneAttributes();
          frame.setDefaultCloseOperation( EXIT_ON_CLOSE );
          frame.pack();
          frame.setVisible(true);

I have just been having problems with my Canon MP250 printer and decided to uninstall and re-install the printer and everytime I try to re-install the printer trough preferences and all I keep getting was a message saying "preparing to queue"......

I have just been having problems with my Canon MP250 printer and decided to uninstall and re-install the printer and everytime I try to re-install the printer trough preferences and all I keep getting was a message saying "preparing to queue"...... I then decided to try and reload the Canon printer drivers and for some silly reason I deleted the existing Canon printer drive. Now I cannot load them from the CD provided with the printer or from downloads through the Apple store. If anyone out there could help me I would be greatly appreciated......

These Canon printer/scanner drivers from Apple - http://support.apple.com/kb/DL899 - should work. The MP250 is listed on the support page. Try downloading and installing them.
Good luck,
Clinton

TS3376 I was able to use the findmyiphone app last week, but now I have been getting an error message "Can't load findmyiphone. There was a problem loading the application." please help as we are trying to locate an ipod with pics of a no deceased loved

I was able to use the findmyiphone app last week, but now I have been getting an error message "Can't load findmyiphone. There was a problem loading the application." please help as we are trying to locate an ipod with pics of a no deceased loved one.

Had the same problem and the same message -- was suddenly unable to access icloud apps on my pc, also using Windows 7 and Internet Explorer. After several days of pulling my hair out, decided to try a different browser and was able to get in by using Firefox instead of Internet Explorer. Hope this helps.

Since upgrade to ios6 l have been having problem with wifi connection and connecting to App Store and iTunes store

Q since upgrade to iOS6 l have been having problem with wifi connection and getting into App Store and itunes

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I have been having problem for cad access since I upgrade from OSX 10.6 to OSX 10.8 Now it is akin me to select a certificate, but there is none listed

I have been having problem for cac access since I upgrade from OSX 10.6 to OSX 10.8. Now it is aking me to select a certificate, but there is none listed.

Is the SW you are using campaitible with 10.8.x?

Have you been having problems with ipod nano 3rd gen?

Have you been having problems with your ipod nano 3rd gen? got a windows xp computer? is your pc not recognizing it? I think i may have the solution. After 2 2 hour calls to apple tech support they were stumped. we reset it again and again, reinstalled itunes again and again. and they had no solution for me. I went to my device managerand there was a device called (apple Ipod USB driver) with a yellow exclamation point. I tried updating driver but to no avail. I tried uninstalling and reinstalling and nothing. But then I had an epiphany. I went to the device manager right clicked the apple ipod usb device clicked properties then update driver. Hardware wizard went up and I chose not to install automatically. and i chose to install driver manually. and then I installed a generic usb mass storage driver in its place and presto!!! it worked! it was instantly recognized by itunes and it took me to the registration page. I did what the apple support team wasn't able to do for 4 hours. I wonder if they're accepting applications... Anyway i hope this helps anyone out there cause i know i went through a lot of stress.

the driver is just a regular usb mass storage driver. it's in your computer. it's just a matter of installing it manually where it saya to include the location of the driver click browse and choose c:\windows\system32

I've been having problems with the battery draining within half an hour of it being fully chargers. I have an iPhone 5c and haven't had it for long. How do I get the troubleshoot email to check it out? iPhone 5c

I have been having issues with my battery capacity. The battery will drain within half an hour with it being fully charged when the battery normally lasts me all day. I haven't had the phone that long so it most definitely shouldn't be happening. I went to my service provider about the problem and he said to go into the apple website, click "support" and then "battery capacity issues" to which you then type in your email to troubleshoot the problem on your phones however, I cannot find this. Someone help me out!

He may have been referring to: https://www.apple.com/support/contact/
On the linked page, click "Get Started" then on the next page click "iPhone" then on the next page "Battery, Power & Charging" then "Battery questions or troubleshooting"

I have been having problems with my iPod touch and my WRT...

I have been having problems with my iPod touch and my WRT54G router. I am so frustrated right now because after following the various steps mentioned in one of these threads, following Earthlink's prompts, and speaking with Apple, my iPod touch will still not work. It is connected to the internet but will not download the pages. It is quite frustrating. I have changed from WPA to WEP, I switched the 4th Generated key to the 1st. I've disabled this, enabled that. I've done just about everything. I updated the firmware. I made the switch from a partial bridge to a full bridge. Still nothing seems to work. Does anyone have any other suggestions? The one thing I have not done is enter the Apple code into the iPod which searches for website...-- I cannot access the internet with my iPod so this web address does not work. If anyone has been successful, will you please give me step by step instructions? Yesterday I was on the phone with Linksys for about an hour. Before that with Apple for about an hour and before that with Earthlink. How it is that I can walk into a Bread Co. or Apple Store and immediately connect to the internet with my iPod but I can't in my own house?? Everyone seems to think it is someone else's problem so I've gone around and around. Not one of the Linksys support personnel suggested I look here on this community forum. I had to pay the $9 fee to have advanced Linksys help but still my iPod does not work and when I called back, the man I spoke with seemed to think the case was closed because my PC, Laptop, and iPod are connected to the internet -- the iPod just won't download the webpages or get mail. My iPod's IP address begins with 192. I would appreciate any help on this matter
Message Edited by AlliW on 10-02-2008 02:06 PM

I had the same issues with my iPod touch & iPhone. It's a known issue with the touch & Linksys G routers. Go into settings on the touch & do the following.
1. Settings - wifi - linksys
2. Erase your DNS settings & input same numbers as in router
Settings.
3. Http proxy should be
in off position.
4. Close out & open safari you should now have a wireless
connection.

An automatic update arrived and installed itself but then told me it was incompatible with my version of Mac: 10.5.8. Firefox version 3.6.26 is on it now. It seems to work the same. Is there going to be a problem or should I ignore that message?

An automatic update arrived and installed itself but then told me it was incompatible with my version of Mac: 10.5.8. Firefox version 3.6.26 is on it now. It seems to work the same. Is there going to be a problem or should I ignore that message?
If I must replace it where do I get an older version?
Thanks

Firefox '''4 '''versions '''and later do not run on a PowerPC Mac''' and require at least OS X 10.5 and an '''Intel Mac'''.
The latest''' supported''' version for your os is '''3.6.26''' , your are fully updated.
see for more info:
[http://www.mozilla.org/en-US/firefox/3.6/system-requirements/ Firefox 3.6 System Requirements]
[http://www.mozilla.org/en-US/firefox/10.0/system-requirements/ Firefox 10 System Requirements]
[For older Macs that aren't supported in Firefox 4+ versions, if you like, try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8]
http://www.floodgap.com/software/tenfourfox/
http://tenfourfox.blogspot.com/
https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

I have been having problems with my FaceTime for the last few weeks. Up to then I was able to use it daily and then it suddenly stopped functioning. I have 4 friends in the same situation. Is there a problem centrally with Apple? Anyone else with problems

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