I have been trying for two weeks to back up iCloud. I keep getting a message failure. Why??

I have been trying for two weeks to backup iCloud and keep getting a message failure. Why? And how do I fix it?

I agree with the Thomas, in that I think you have mucked up your settings in the AOL account. Your username should be something like - [email protected] Your password is whatever you use as the password.
You could try deleting the account and start over again. Here is a link to a "how to set up AOL email " on the iPad. It is 4 or 5 step process and just make sure that you are entering the correct information in the correct fields in the set up. Among my 4 email accounts on my iPad, I have 2 AOL accounts. I have no problems at all and it was really very easy to set up. There is no reason why AOL email should not work on your iPad.
To repeat and emphasize - Just make sure that you are entering the correct information in the appropriate fields as I think that's where you are making your mistakes.
If I had my choice, I would probably chuck the AOL accounts as well, but I have all the spam filters set as high as I can on the server, and it has cut down tremendously on the spam. Unfortunately - we set up AOL accounts at my workplace years ago and I really hesitate to change them now, so I continue on with these, but like I said, they work fine and they were very easy to set up.
http://convert-dvd-ipad.com/dvdipad/set-aol-email-account-ipad-manually/

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HT201304 I have been trying for two weeks to log into iTunes using my Bank of America Visa Debit card but no progress. Is it that iTunes does not use debit card, I only have a debit card and Not credit card, so does it mean I can't use iTunes .?

I have been trying for two weeks to log into iTunes using my Bank of America Visa Debit card but no progress. Is it that iTunes does not use debit card, I only have a debit card and Not credit card, so does it mean I can't use iTunes .?

I believe if you haven't already setup an itunes account, if you have access to computer with iTunes installed , you can create an iTunes account on that computer with no credit/debit card and then just buy iTunes cards at your local retailer to get credits.

Best I have been trying for a week to order greeting cards using iPhoto but do I always get the same statement: there has been an error occurred while connecting to Apple's online store try again

Best I have been trying for a week to order greeting cards using iPhoto but do I always get the same statement:
there has been an error occurred while connecting to Apple's online store try again

Best I have been trying for a week to order greeting cards using iPhoto but do I always get the same statement:
there has been an error occurred while connecting to Apple's online store try again

I have been trying for two days to download the new icloud 4 that was offered at the same time as the new iTunes just prior to iOS8 release.

I have been trying for two days to download the new icloud 4 that was offered at the same time as the new iTunes just prior to iOS8 release.
I keep getting installer package error messages, I uninstalled the previous version to see if that was the problem to now find that I cant reinstall it as the new version is the only one available.
Im using Windows 7, I'm assuming Im not the only one with this problem.
Would a complete uninstall and reinstall of Apple software be of any benefit or is that just a cure all solution when nobody has an answer?

@Dakotaep
I am so sorry to hear of your experience with purchasing your new Samsung Galaxy Note 3! This definitely should have been resolved in your first call to us. I would be glad to review your account and ensure the Edge Agreement is corrected. Please accept my "Follow" request and send me a direct message so I can further assist. Thanks!
AnthonyTa_VZW
Follow us on Twitter VZWSupport on Twitter.

I have been trying for 4 weeks to get my iPod to connect

Hi, I have been trying for the last 4 weeks to get my iPod to work with my computer. I am computer literate, i built my own computer, i make games, etc. so i know what im doing when i use my computer. That being said, here is my problem.
When i connect my iPod to the computer i hear the noise saying it is connected, and i see the Hardware icon at the bottom that shosw that it is connected. When i start iTunes it dosnt show up, i go into the options and it says no iPod connected. Then i try to go into My Computer to see if it shows up, it dosnt. So then i go into my device manager and i see that there is an iPod there, i try to reinstall but it still dosnt work. Next i tried to go into Control Pannel->Admin Tools->Computer Management. In there i click on Disk Management to see if my iPod shows up. I scroll down and there it is, Cribs Ipod. It dosnt have a drive letter, so i try to give it one but it dosnt let me. After all this i try to update the iPod but it just says that it cannot be read.
So, next i bring my iPod to my laptop and plug it in. It works, perfectly. i update the software and it works. But my music is all on my desktop so i try everything over again with the updated iPod, still dosnt work.
I have bought a USB PCI card for my computer and tried it on that, didnt work. Tried buying a new cable, didnt work. I have tried updateing every single peice of hardware on my computer and updating windows, none of it worked.
I have gone through all of the support forums and FAQ to try and fig it. I have done the 5 r's and all that. None of it worked.
I am flat out of ideas other than it being my iPod, but my iPod works with my laptop. It would be very very helpful if you could help me. I dont wanna have to go buy some other MP3 player.
Thanks in advance.

Try this here:
http://docs.info.apple.com/article.html?artnum=93499
"Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear"
And since you are teh savvy about these sort of things, here's Microsofts support article for the drive issue:
http://support.microsoft.com/default.aspx?scid=kb;en-us;297694
"New drive or mapped network drive not available in Windows Explorer"
Good luck

I am trying to download itunes to my computer, when i hit the download button it goes directly to the screen that says now you have itunes......NOTHING HAS BEEN DOWNLOADED, i have been trying for two days to download and it is not working please help!

I am trying to download itunes to my computer, when i hithe download button all it does is go to the "now that you have downloaded itunes" screen.....NOTHING HAS BEEN DOWNLOADED!!!!!!!!!......i have been trying for 2 days to do this, please help.....Thanks

i have the same problem, i have a windows 7 and the little screen comes up saying statues: processing additional packages help us

Please help! I have been trying for a week now to update and get my music on my phone but iTunes just keeps telling me backing up...for hours on end. There's nothing to back up because it's a new phone and when I cancel the backup that takes forever too

When I plug my phone in it says it needs to update to the new software so I try to update it and it just says backing up. Someone please help me.

Snafujafo wrote:
Dear ED3K:
First: I hope you don't work for Apple as you have some poor communication skills in assistance. That said, I would never in a million years pay you 45 dollars to help me. I think I would sleep with Satan first!!
No one here works for Apple. This is a user-to-user technical support forum. Everyone here is a volunteer. You tend to get from this forum what you bring to it. If you come in ranting and raving and saying you're going to throw your iPhone out the window and that Apple is mean, people are not likely to respond to you with sweetness and light and puppies and kittens.
If you really want help, I'd suggest you take a deep breath and then start a new thread in which you explain the problems you're having, the steps you've taken to resolve the problems, any error messages you've gotten. Stick to the facts. Check the attitude and emotion at the door. People will do their best to help you.
Best of luck.

HT201210 i have been trying for 2 weeks to update my iphone 4 to the ios 6. Apple and verizon tried to help me at my house and they told me that i needed to connect to itunes well i have and it hasnt updated it keeps saying trouble shoot error what should

i need help updating my phone to the ios 6 i have contacted verizon and they have called apple however it would not update at my house my boyfriend have the iphone 4 and his updated fine. they told me to use itunes on a computer to do it and it still will not work it keeps saying trouble shooting or unable to download i do not understand why. is there any other option.

are you using the newest version of itunes? 10.7?
is there enough storage on your phone (settings>general>usage), there needs to be more than 2GB avail

I have been trying for 24 hours to network two W 7 and a Vista Pre.

I have been trying for 24 hours to network two W 7 and a Vista Pre. The one W7 and the Vista can open anything the last W7 will NOT OPEN ANYTHING.
I get error code: 0x080070035 over and over and over.

Not sure if this will help or not. I was trying to network W7 and XP a few weeks ago. I had been trying to name the network with my own name on both computers. Nothing worked until I changed the network name to the default xp network name for both computers. Then it all worked fine.

Ipod classic 160GB very slow sync and cannot connect to itunes store windows 7 ansd itunes 10.6.0.40. I have now been trying for 3 weeks to restore my iPod. Really frustrated, any ideas would be welcome.

Ipod classic 160GB very slow sync and cannot connect to itunes store windows 7 ansd itunes 10.6.0.40. I have now been trying for 3 weeks to restore my iPod. Really frustrated, any ideas would be welcome.

Cured the problem! Reinstalled an earlier version of itunes from oldapps.com (version 10) now everything works as it should. I would suggest that if you are experiencing these problems that you do the same. I must say that it is a brave business decision on behalf of apple to effectively lock out all windows 7 users from their products and sales channels and I can only wish them luck in this very shortsighted policy.

I cannot install flash latest player it doesn't get past 25% and I have been trying for weeks.

I cannot install flash latest player it doesn't get past 25% and I have been trying for weeks.

To give you any useful advice, I'm going to need to know more about your computer and browser:
https://forums.adobe.com/message/5249945#5249945

HT5313 I have been trying for weeks to download update 10.7.5 and cannot do so. I do get a message at the end - "connection reset by peer". Can anyone shed any light on why I cannot download this update and what the message may mean? Thanks.

I have been trying for weeks to download update 10.7.5 and cannot do so. I do get a message at the end - "connection reset by peer". Can anyone shed any light on why I cannot download this update and what the message may mean? Thanks.

Take a look at this discussion and the ones listed under "more like this" in the right column:
https://discussions.apple.com/thread/4166820?start=0&tstart=0

I have been paying for two edge agreements for the past 3-4 months AND i have not gotten a reimbursment for anything...

10/11/2013
Debit Card Transaction
VERIZON WRLS 08253-01 800-9220204 CA 10/09
$92.30
On October 11th I started an EDGE agreement for the NOTE 3. I make a $92.30 payment over the phone (which is listed above). The lady said it would arrive two days after the phone comes out. It didn't show up two days after it came out and my little Droid X went dead on me. I called customer service and asked if the phone has been shipped yet. They said it has not. I asked if I could pick it up in the store instead. They said yes. They said they would cancel the shipment so I can pick it up in the store. I end up going to the store at Torrance Crossroads and I was just about to get the phone. Then sales rep was trying to force me into buying the case and charger package that was a deal with the phone for $100.I said no and he got hurt and quiet over it. 5 minutes later he comes up to me saying the edge agreement is not cancelled and they can not give me the phone. I asked if there is anything he can do or call customer service and verify because customer service told me it could be done. He said no and walked away.
I call customer service and they say that they stopped the order and told me to go back to the store and try again. I did not wanna see the sales rep at Torrance Crossroads so I go to another Verizon store on hawthorne blvd in Torrance. I try the same process and the same thing happens. I tell them to call customer service and verify what is going on. I wait for 2 hours while they talk to customer service and the financial department. They tell me they will start another edge agreement on my girlfriends line and give me the note 3 so I can use it on my line. They said they waved the fee through some promotion since I went through a lot of trouble getting the phone and I should be getting a check in the mail for the $92.30 I paid on 10/11/13.
Ever since then I have been paying for two edge agreements at $29.16 a piece. I have also been paying an extra $8 for insurance on a note 3 that I do not have. I have not gotten reimbursed the $92.30 I paid on 10/11/13. I have been calling customer service since December and have not gotten any where. Today was the last straw when the guy put me on hold and I ended up getting transferred to the sales department... What should I do? Is there anyone that can actually help my situation out. I already suspended my line and will do so for the next 5 months until this is fixed.

@Dakotaep
I am so sorry to hear of your experience with purchasing your new Samsung Galaxy Note 3! This definitely should have been resolved in your first call to us. I would be glad to review your account and ensure the Edge Agreement is corrected. Please accept my "Follow" request and send me a direct message so I can further assist. Thanks!
AnthonyTa_VZW
Follow us on Twitter VZWSupport on Twitter.

Need my Email Address Switched for This Forum-Been Trying for a Week

Need my Email Address Switched for This Forum-Been Trying for a Week.
Can an Administrator PM me and switch it?
thank you!

See post here for more information, but this is officially resolved!
As of 09/29/09, you can now change your email address for the forum via My Settings even if you have a community-only id. Many thanks to the mods for this update!
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

Unable to activate photoshop C3 as helpline is not answering,I have been ringing for two days..!

I am having real problems contacting the adobe helpline to activate my software, I have been ringing for two days and its always engaged.. Unfortunately The motherboard on my macbook pro failed ( and it was only just over two years old, so out of its warrenty)..
Anyhow I cannot therefore de-activate my photoshop software on my old computer, so therefore I am unable to activate on my new computer I just brought..
It is so frustrating as i have all the discs infront of me, but I only have four days left now to use the software that I have paid for and own..
Does anyone know of other phone numbers I could use, as the ones I have tried on this site are always engaged, I really can't afford to go out and purchase the software again.. Has anybody else come across this problem and how did you solve it..?
In desperation
Tenerifedoggies

Hi Wade,
I thought when I received your email it was somebody directly from adobe trying to help me...! indeed it was not a wise thing to do. I have deleted the post..
With the greatest respect I have tried calling quite a few numbers and at different times and if you have read other posts on this forum you will see that they have had similiar problems to me..
Anyhow I have had a nice email from Tracey an adobe person and hopefully she will be able to help me out.
Thanks again for your suggestion of an alternative number..

I have been trying for two weeks to back up iCloud. I keep getting a message failure. Why??

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