I have been trying to download adobe reader several times I have tried to click run and save the adobe reader installer box pops up with a blank black screen. I have browser IE 11

Try using the offline installer from http://get.adobe.com/reader/enterprise/
[topic moved to Adobe Reader forum]

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I have an old Ipod 5th gen that I have been using for downloading music from my library. Upon purchasing an Ipod touch and registering it in Itunes, I can no longer sync tunes to my old ipod. How can I get that option back on my old ipod?

I have an old Ipod 5th gen that I have been using for downloading music from my library. Upon purchasing an Ipod touch and registering it in Itunes, I can no longer sync tunes to my old ipod. How can I get that option back on my old ipod?

- iTunes purchases by maybe
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- For other music you need a third-party program like one of those discussed here:
newer copy
BTW, this is the iPod touch forum.

I am trying to install Adobe Reader my wife's laptop but "installer" hangs up and fails with a blank black screen. The machine is capable and has a Vista OS. My wife blames the machine and wants to "throw it out." She's an idiot but I need to get this fix

I am trying to install Adobe Reader my wife's laptop but "installer" hangs up and fails with a blank black screen. The machine is capable and has a Vista OS. My wife blames the machine and wants to "throw it out." She's an idiot but I need to get this fixed.

run the cleaner (Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs) and then retry installing.

I have been using Adobe Photoshop since 1998. I recently replaced my computer and placed the Adobe Photoshop 5.0 CD in to install, and found that could not load the software, and referred me to Adobe. What should I do?

I have been using Adobe Photoshop since 1998. I recently replaced my computer and placed the Adobe Photoshop 5.0 CD in to install, and found that could not load the software, and referred me to Adobe. What should I do?

According to this forum post from the time of the shutdown, it is only those directly affected.
Activation server shut down for Creative Suite 2, Acrobat 7, and Macromedia products
Here is a list from that link
If your software is affected by the activation server shut down then you will receive an error that the Activation server is unavailable. The specific affected products are as follows:
Acrobat 7.0 - Windows
After Effects 7.0
Audition 3.0
Captivate 1.0
Contribute 2.0
Contribute 3.0
Creative Suite 2.0
Director MX 2004
Dreamweaver MX 2004
Fireworks MX 2004
Flash Paper 2.0
Freehand MX
GoLive CS2
GoLive 9.0
Illustrator CS2
InCopy CS2
InDesign CS2
Macromedia Studo MX 2004
Photoshop CS
Photoshop CS2
Photoshop Elements 4.0
Photoshop Elements 5.0
Premiere Pro 7.0
Production Studio Premium

Hello i have been trying to install i tunes 10 on to my pc but as i get to the end of installation it comes up with the message windows installer package failed contact support or vendor how do i solve this im running vista of an acer laptop many thanks

hello i have been trying to install i tunes 10 on to my pc but as i get to the end of installation it comes up with the message windows installer package failed contact support or vendor how do i solve this im running vista of an acer laptop many thanks

Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

I have an iPhone 5 unlocked. I have been using it for few weeks but 4 days ago I turned it off and in the morning it had NoService. Called tmobile and apple costumer services no one helped. Did any one had this issue and solved it?

I have an iPhone 5 unlocked. I have been using it for few weeks but 4 days ago I turned it off and in the morning it had NoService. Called tmobile and apple costumer services no one helped. Did any one had this issue

If you got the Unlocked message it means it was successfully unlocked by AT&T. Apple will not relock or block it. They have no objections to it being used on T-Mobile. It is still under warrantee. Take to an Apple store. They can test it with a SIM from AT&T. If that doesn't work have them replace the phone. Have them verify that the new phone is unlocked. If it does work with the AT&T card then it is a T_Mobile problem.

My iPad 2 just stopped playing videos. The original comes with the iPad video icon opens with a blank black screen and does not repond. I have shut all apps, shut the computer down, but no good. Where to from here?

My iPad just stopped playing videos. The original app that comes with the iPad opens with a blank black screen. I have shut all apps, and the shutdown the co ad, but no effect. Where to from here?

Try searching for the name of one of your videos on the iPad's spotlight search screen - swipe your first homescreen to the right, type in it's name, and if it finds it tap on it to see if it plays.
If that doesn't work then I normally suggest closing the Videos app via the taskbar and re-opening it, and then a reset by pressing and holding both the sleep and home buttons for about 10 to 15 seconds unilt the Apple logo should appear - but as it sounds like you've alreadt tried that, then see if the spotlight search works.

I have been trying to download ITunes for several times and the same error message appear when I launch ITunes ''program can't start because MSVCR.dll is missing'' any idea what I need to do to correct this?

I have been trying to install iTunes several times, I keep receiving the same message when I open it:
iTunes.exe - system error
The program can't start because MSVCR80.dll is missing from your computer.Try reinstalling the program to fix this problem.
You bet I have tried, numerous times, it keeps coming back and iTunes won't start.
Any idea?
Yevass.

Hey I finally got an older vesion of itunes to work!!! 10.7 x64 for windows 7
After uninstalling all apple products even quicktime
I had to delete everything from (program files, and program files x64, program data,)
And all downloads from apple, and I went in to search deleted other stuff from apple, and itunes
But definently not my itunes library and Playlist
Down loaded 10.7 x64 for windows 7, but checked (do not start when done)
Then I emptied my recycling bin and restarted my PC
I ran geek tech tool box same as reg cure pro, also PC Tools registry cleaner, and CC Cleaner
Then I emptied my recycling bin and restarted my PC
And wallah... It finally works, and I Love the older version anyways.
Easier to download and transfer music!!!!!

I've tried to download flash player several times onto my iMac, but still can't run any videos.

I have tried downloading and installing Flash Player on my iMac several times. It goes all the way through the finish screen, but I still can't view videos. I still get a flyout that says I need Flash Player. I cannot find Flah Player anywhere on my iMac. I have looked under Applications, Devices, Documents, and even Utilities. Nothing. I do find the installer program, but it only wants to uninstall a Flash Player program that doesn't exist. Any ideas as to what is going on?

You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS.
(If you are running Mavericks: After years of fighting malware and exploits facilitated through Adobe's Flash Player, the company is taking advantage of Apple's new App Sandbox feature to restrict malicious code from running outside of Safari in OS X Mavericks.)
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
and also that you follow the instructions closely, such as closing ALL applications (including Safari) first before installing. You must also carry out a permission repair after installing anything from Adobe.
After installing, reboot your Mac and relaunch Safari, then in Safari Preferences/Security enable ‘Allow Plugins’. If you are running 10.6.8 or later:
When you have installed the latest version of Flash, relaunch Safari and test.
If you're getting a "blocked plug-in" error, then in System Preferences… ▹ Flash Player ▹ Advanced
click Check Now. Quit and relaunch your browser.
You can also try these illustrated instructions from C F McBlob to perform a full "clean install", which will resolve the "Blocked Plug-in" message when trying to update via the GUI updater from Adobe.
Use the FULL installer for 12.0.0.44: Flash Player 12 (Mac OS X)
And the instructons are here: Snow Leopard Clean Install.pdf

I just did an itunes update on my windows vista 64 and have been getting a runtime error eversense. Unstalled everything apple per microsoft forum discussions and solved the problem. When is apple going to update this problem for itunes?

I just recently did an itunes update on my Windows Vista 64 and have been getting a runtime C++ R0634 error ever since. Per microsoft forum discussions, I have removed everything apple on my computer to get this runtime error to stop. When I tried to remove and reinstall itunes, I get an error message during installation and to try again. Has just become a cycle. Apple, are you working on this?

I have exactly the same problem. Got update notice from Apple for iTunes and getting the C++ runtime error R0634 ever since. I have no clue how to fix it....meantime, I can't even pull up Outlook to check email. HELP!!
ksware

Pics on my phone are gone...has been replaced with a blank black screen??

Hello everyone,
So today I was browsing through my pics and noticed there were some pics that have been replaced with a black screen. I deleted like 4 of them, thinking I that they just "appeared" but I scrolled up and noticed that it was also a few videos and pics that I know I had that had been replaced as well. So has anyone had this happen to them? What did you? How do I get my pics back? And is this some sort of virus?

Ok I discovered the same thing today. Two of my pics were black. I just deleted them thinking I must of taken bad pics. I now know I didnt. Here's the funny thing, I came on here looking for a problem that is related to messaging, photos and video text messaging. All kinds of problems are showing up. I go to send a video in text messaging and it freezes up right before it sends..
Does anyone know what's happening?

So far i have been asked to download flash player 7 times, how can i finalize

every time i download, i am told it is done, when i check, i am told it is working. then a few days later, when i open a program, i am asked to download flash player again, its done, when i check, i am told it is working. after 60 summers my thought processes may be cornfuzed, also i am a little computer chalenged. is there a step i am somehow missing. please help me in my moment of need. ciao, milan dragin

Install Flash Play by default will open Flash Player auto update, if there is a new version Flash player on the web, your browser will prompt to download the latest version flash player. so you receive download flash player message.
if you want to disable Adobe Flash player auto update, please follow this guide.
http://helpx.adobe.com/flash-player/kb/administration-configure-auto-update-notification.h tml.
hope those message can help you
Thanks
-Bo

HT204088 I have been charge by an app for multiple times for renewal, how can i contact and ask for my money back?

Hi i have charge by an app for multiple times for renewal, every week it with charge me for $2.95 for something i have long ago,
I really need some help to see how can i get my money back.

There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
In terms of a refund, all purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

After I've closed Firefox and try to re-open it, it'll say it's already running. Have had to re-boot my computer several times a day to get it running again. HELP!!!!

This is a problem that I've been experiencing for the last month. After I've had Firefox open and then close it, when I try to re-open it, it says it's already running, but I have to re-boot my computer to get it going again. I have had to re-boot 5 times just today alone. What's up with that, and how can it be fixed??!!

See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
*https://support.mozilla.com/kb/Firefox+hangs

Trying to dl firefox but every time it stops at extracting around 50% and then the program closes.

I uninstalled firefox and when I went to redownload it the program stops extracting the file at 50%.
== Operating system ==
Windows xp

** FIXED **
I had this problem where I work but it was fine on my home pc. When Firefox upgraded, it detected a proxy on my work network and started to use it even though my previous settings were set to no proxy.
Now all my pages load and my 'find updates' for addons work.
signed,
Relieved.

I have been trying to download adobe reader several times I have tried to click run and save the adobe reader installer box pops up with a blank black screen. I have browser IE 11

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