I have been trying to download and install a trial. What is the best browser to use and how do i do it?

I have been trying to download and install a trial. What is the best browser to use and how do i do it? The set up and everything is on the desktop but it never seems to load anything?

what file (name and extension) is on your desktop and what os?
what have you done to install the desktop file and what do you see when you do that?

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