I have been trying to download itunes for ages, it freezes at status point and never completes. Have tried several suggestions but nothing works. anyone got any idea's???
I have trying for ages to download itunes 10.3 to my laptop(windows vista 34bit) it starts downloading but at the point every time it freezes and doesn't finish installing. I have tried all sorts of suggestions but nothing doing. Anyone got any idea's. IPhone and IPod touch no good without it
Windows 64bit download: http://support.apple.com/kb/DL1615
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I have coloured vertical lines about a quarter of the way from the left of the picture when using my apple tv 2. Anyone got any idea what is causing it. Have done a reset but still same. ATV2 is only a month old.
Just to make sure, try a different set of cables. If the problem persists, have the unit replaced by Apple.
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When trying to download iTunes for Windows XP Service Pack 3, I receive the message "You have chosen to open iTunesSetup.exe" "Would you like to save this file?". When I select Save File, nothing else happens. How do I continue to install iTunes?
See the further information area of Troubleshooting issues with iTunes for Windows updates.
tt2 -
I have been purchasing songs from itunes for the past year. I have over 100 songs. I recently got a new computer and I synched the iphone to it. I can't find 90% of my music. Where is it and how can I get it back? I checked itunes under purchased and it only shows 13 songs. Please help.
You can only sync with one computer. When you synced to the new computer it would have erased it and synced what was on the new computer.
You always need to have a backup, an iPhone is not a storage device.
When you get a new computer you need to transfer your library before syncing
If you don't have a backup you may be out of luck
The only thing would be if you're in the US and have access to the iCloud beta to reload purchases
http://support.apple.com/kb/ht2519 -
i have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no joy
Try here:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
If not successful see the previous discussion on the right side of this page with the green checkmark. -
I have been locked from my itunes account as I could not remember password and it is on an email address we no longer have. I also cannot remember the security questions. How do I retrieve all this? Help! Note that I am doing this query through a work-related apple id.
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986) -
I have been using firefox aurora 7 for mac. Most of my handful of add-ons have been disabled -- including Read It Later and Feedly, which I was making good use of. Can you tell me when they will be enabled for firefox aurora 7? Maybe I should go back to firefox 6
You can use the Tab key to select a search engine on the bottom bar and press Enter to use the search engine to do the search.
*https://support.mozilla.org/kb/Search+bar
In the current Firefox 34 release there is a new "one-off" search bar.
This search bar doesn't show the name of the search engine and a logo.
You can type one letter to make a drop-down list appear where you can see suggestions and see the used search engine and that also has bar at the bottom where you can select other search engines that are enabled via the Search tab in Options/Preferences.
You can use the Tab key to select one of the other available search engines and press the Enter key to search with the selected search engine.
Click the search engine icon and click "Change Search Settings" to open the Search tab in Options/Preferences (positioned between Tabs and Content) to select the default search engine and select which search engines to show in the search bar drop-down list that opens when you start typing search terms. -
How do I backup my iphone to a computer when every time I plug it into the computer, it starts syncing it to itunes or trying to download itunes? How do I back it up and where do I find the backup?
The backup does not include any itunes content. NO apps, music,etc
You can transfer itunes purchases from iphone to computer: File>Transfer Purchases
You need to copy everything from your backup copy of your old computer to your new computer. -
When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens. I have followed all the trouble shooting suggestions but nothing works. Ideas?
Hi msclaude,
Welcome to the Support Communities! I'm not sure from your post what steps you have tried, but it sounds like you may need to use recovery mode to address the issue with your unresponsive iPod touch.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
If you can't update or restore your iPhone, iPad, or iPod touch
You can put your iOS device into recovery mode, then restore it using iTunes.
Use recovery mode
You might need to use recovery mode to restore your device in these cases:
iTunes doesn't recognize your device or says it's in recovery mode.
You see the Apple logo onscreen for several minutes with no progress bar.
You see the Connect to iTunes screen.
Learn what to do if you see the progress bar onscreen for several minutes.
To put your device into recovery mode, follow these steps:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.Get more help
Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
I hope this information helps ....
- Judy -
Bridge CC keeps crashing on start up but was working last week - Any Ideas how to get it back. Have tried uninstalling and re installing software. All other CC software working fine (Mac)
Also some problems since the CC2014... For me i can launch bridge but the crash occurs when i try to change access to any bridge preference... i open a discussion about it
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I have downloaded what's app but the icon is not on my iphone i have to search for the app everytime i want to use it has anyone got any ideas please???
This makes no sense... if it's not on the phone, it's not on the phone. A search of the device would never find it.
Is the issue possible that the app is simply on another home screen or in a folder? Have you possibly filled the 11 page max of home screens? -
Hi all, I keep getting emails saying my password has changed, I have now reset my password 4 times in the last 2 weeks with stronger and stronger passwords and have also changed my security questions, anyone got any ideas how to resolve this problem?
No. I am a volunteer, not always on good terms with Apple either. I'm sorry I don't seem to have helped but what I told you is what I would tell anyone in your situation.
I hope Thomas r won't mind me pasting one of his replies, but the thread is so long it could be daunting. Thomas knows about these things.
****** Courtesy to Thomas r.
As has already been pointed out earlier in this topic, the issue is either a repeated phishing attempt (in which someone sends you a faked e-mail, directing you to a faked site, which tries to get you to "log in" so that the hackers can get your ID and password) or someone is repeatedly trying to get access to your account. I'm guessing the latter is more likely... someone's repeatedly trying to reset your password, for who knows what reason, and they're trying repeatedly because they're never getting the password reset e-mail. (Why they would expect to receive that e-mail I don't know... people are stupid.)
Make sure your Apple ID has a good, secure password. (There is no need to reset your own password to do this, just go toappleid.apple.com and change it.) I'd also advise turning on two-factor authentication to further protect your Apple ID:
Apple introduces two-factor authentication
This will prevent password reset attempts, as it will not be possible to even start the password reset process without having access to the device used to receive the code used as the second identification factor.
Hope this helps. -
HT3209 Cannot play 1080p HD videos from iTunes. Anyone got any ideas?
I have a AMD 6 core @ 2.8 GHz, 16 GB of RAM and a Geforce GT 640 with HDCP support, but still cannot play 1080p HD videos from iTunes. Anyone got any ideas?
According to the hardware requirements, my system well exceeds them, but no joy!UPDATE: I backed up my phone, wiped it (Settings -> General -> Reset -> Erase All Content and Settings), & then restored it through iTunes. For whatever reason, that seems to have fixed the problem. Movies now sync to my phone like they used to.
That process seems to have corrected 1 or 2 other minor issues, including one where iTunes was 'syncing artwork' for a long time on every sync. -
I used to send photos from my Lumix Tz-40 camera directly to my iPad using the camera's WIFI. It was all working well until I installed IOS7. The connection no longer works. The camera still keeps the iPad in its connection history. The camera's wifi network still appears when I select a WiFi network from the iPad but the Wifi status icon never appears on the iPad. So the connection is never made.
Anyone got any ideas. I have already installed the latest version of Panasonic's Image App (1.7.1)Hi there,
You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
Thanks, let me know if the update helps,
Nathan -
Hi i need to download java se runtime 6 to open a certain document. But i cannot find a download anywhere, anyone got any ideas?.
Hello Scurran08,
The article linked below should answer your question about where to download Java for your MacBook Pro.
Get Java for your Mac - Apple Support
Ciao,
-Jason
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