I have been trying to update to iOS 5 and every time I hit update it says, " There was a problem downloading the software for the iPhone. The network connection could not be established." What do I need to do to update to solve this problem?

I have been trying to update my iPhone 4 with iOS 5 for about 30 minutes and I keep getting the same thing. It says,"There was a problem downloading the software for the iPhone. The network connection could not be established." What do I need to do to solve this problem?

iOS: Resolving update and restore alert messages
For error -50: See error 13 and 14:
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.

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Fixes for error message "iTunes could not connect to the iTunes Store. A secure network connection could not be established. Make sure SSL 3.0 or TLS 1.0 is enabled in the Internet Options control panel, then try again."

I did not know how to restore 10.5.3.3 as one person suggested and there appears to be no support to do this that I could find. Has Apple fixed this problem for 10.6 yet?

Yes-I followed all of the instructions up to an including the changes recommened in security settings-nothing worked. My time/date is accurate, I changed internet options on Explorer insuring the proper settings under advanced, etc. At this point from reading the hassles of others it seems like the best idea is to downgrade to itunes 10.5.3 but don't know how to do that..thanks for reply

I keep getting "the network connection could not be established" error message when trying to update my iPads and iPhone to iOS 5.1

I keep getting "the network connection could not be established" message when trying to update my iPad, iPad2 and iPhone4 devices using either my iMac or MacBook. The Macs and iOS devices are apparently working correctly otherwise. Problem started about a day ago when I connected one of the iPads to my iMac and iTunes notified my of an update for the device. I tried and got the above message. Tryied other iPad2 and iPhone4 and get the same message. Also, get same message when trying to update using the MacBook. My system SW is 10.7.3 on the iMac and 10.6.8 on MacBook. iTunes is version 10.6. Have gone thru the check list of things to check and have re-started. Would appreciate any ideas. Thanks.

Another user named Springbk posted a fix that worked for me as I was having the same problem today:
I Changed my DNS settings to OpenDNS
On a Mac go to SYSTEM PREFERENCES>NETWORK>ADVACED>DNS
change DNS by adding ( + )
208.67.222.222
then
208.67.220.220
click okay/apply after. then try the update. after the update, just delete the two open DNS server numbers. should revert back to your old one.

Have not been able to update to iPhone softwareversion 5.1. I keep getting the message that the network connection could not be established even though I have been buying apps from iTunes all evening.

I have been trying to update my iPhone4s' software from version 5.0.1 to version 5.1. I continue to get a message from iTunes that a network connection could not be established. I was buying apps for my phone on my computer so I know that my connection is good. I clicked on Help in iTunes and had it to run a network diagnostic and all was good. Are the servers just jammed up with so many people trying to update to the newest software version? Thank you in advance for your time!
Sincerely,
PrettyinPinkInk

look around the forum tons of people repport that they can't update
makes you suspect that apples update servers can't meet the depand of too many users
trying to update at once

Trying to update keep getting a message "the ipod software update server could not be contacted Network connection could not be established" using mac OSX. done this with 2 ipod touches??

trying to update 2 ipods but when I go through the process it says "The ipod software update server could not be contacted" "Network connection could not be established". One of the ipods is locked and I don't remember password.

Here's what you can do in case of the forgotten password:
Connect in recovery mode and restore, you'll get the option to rest the passcode during this process:
iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Check this post for the network problem:
https://discussions.apple.com/message/17855328?ac_cid=142432#17855328

HT201210 when updating ipad get message saying "network connection could not be established"

When Trying to update IOS on my ipad I get message saying "network connection could not be Established" Getting real tired of this problem. first couldn't download itunes until I downloaded from non apple website now THIS. Really? Please help. About to go buy a droid tablet and throw this apple product in the garbage.

When I talked to My ISP they had me go to the settings on the new modem/router they installed and yes this is THEIR fault. NOT APPLE's The DNS was not set correctly. they gave me the numbers to put into the router and guess what all is working correctly. Thank you very much for directing me to the solution to this problem. I have been trying for almost a month to update iTunes (ended up going to a 3rd party web site to update) then I couldn't update the iPad. So very frustrating. Anyway my problem was NOT Apple's and I do apologize to them!

Network connection could not be established

I have been trying to update my iPhone 4 and iPod touch 4 to version 5.1 but I keep receiving the error that network connection could not be established. I have tried running diagnosis and taking down my firewall. I also used all the step by step procedures on the web site. Nothing will work. Does anyone know what I'm doing wrong? I have ISO 5 on the iPhone but the iPod is 4.3.3.

Try reset your winsock.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

HELP! I keep getting this message "network connection could not be established."

I just updated my iPhone 3GS but when I try it with my iPad 2, I keep getting this message, "There was a problem downloading the software for the "iPad". The network connection could not be established. Can anyone please tell me what to do? Thanks.

Cheryl and Hmariepugh-
The problem may be at Apple's end due to the large number of people trying to update at the same time. I suggest you keep trying. Perhaps it will be easier during early morning hours U.S. time, before 10 AM GMT.
Fred

Cannot upgrade my ipod touch to iOS5.1 - error:"the network connection could not be established" Although I can access the itunes store.

Cannot upgrade my ipod touch to iOS5.1 - error:"the network connection could not be established" Although I can access the itunes store.
Running Mac OS 10.7.3 using itunes 10.6
unplugged other USB devices, disabled security, restarted computer. Next?

Try changing the DNS as described here:
iOS 5 update issues "Network...: Apple Support Communities

I can't access iTunes Store? network connection could not be established.

I recently updated itunes to the latest, but now I can't get the itunes store to work, it just comes up with the message "we could not complete you itunes store request. the network connection could not be established... there was an error in the itunes store. please try again later"

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

ITunes store error - network connection could not be established

I can browse anywhere on the store but when I click to buy music
I get an error saying "network connection could not be established. There was an error in the iTunes store. Please try again later"
iTunes 11.0.2 (26)
OSX 10.6.8
Any ideas on how to solve this issue?

I've got an Apple ID problem, too. All of the sudden in the midnight between August 31st and September 1st, the new apps I picked up on the App Store hung forever 'Waiting..' in my iPhone and never turned 'Loading'. When a substantial amont of time had passed, they reported, they 'could not connect to the App Store' and .. disappeared! Well what they told was not perfectly true because I could however connect to the store as I could browse and pick the apps, but the apps just didn't load. I tried to log into my account in iTunes on my Windows 7 laptop, too, and there got exactly the message in the topic title.
It appeared later my Apple ID did not completely fail because when I switched from my home WiFi to the phone 3G, everything worked just as nothing happened. Logically, this intimated my WiFi had flaws. Or, some place between my WiFi router and Apple servers did, to be precise. My router was not to blame because I did no changes to it whatsoever.
All right, it is Saturday today and my ISP is running in unmanned mode meaning no hotline, but I call them on Monday unless the problem disappears by itself. I just wonder what I say, because from non-i-world point of view everything works well, and I know for sure guys in the ISP support don't own any i-stuff, (because they are all android fanatics) . I'm not telling them my Apple ID to let them reproduce the problem on their home equipment, which means I come almost totally proofless.

I keep getting the follow error messages when I try to sign into iTunes store or redeem a song code: We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again

I keep getting the following error messages on my Mac when I try to redeem a song code: "We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again later." and then, "We could not complete your iTunes Store request. An unknown error occurred (-50)."

Hello, constance132.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I could recommend when receiving error -50.
"Error -50," "-5000," "8003," "8008," or "-42023"
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while accessing iTunes Store:
See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X:  ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
Windows Vista:  \Users\username\Music\iTunes\iTunes Media\Downloads\
Windows 7:  \Users\username\My Music\iTunes\iTunes Media\Downloads\
Windows XP:  \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
If you encounter this issue while while downloading Digital Copies using Windows:
Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H.

Cant purchase or connect to the store ,network connection could not be established .unknown error 50

i went to the itunes store to download a tv show and music and when i tried it said we could not complete your request the network connection could not be established. please try again later.then it says unknown error occured-50

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

ITunes could not sync information to the iphone because a connection could not be established to the iphone

I thought I would restore my iphone so I backed it up and everything it backed up fine.
It will put the firmware on the phone fine it also syncs but it come up and says warring it didn’t sync the number of apps. Then I press ok then I get this.
iTunes could not sync information to the iphone because a connection could not be established to the iphone
When I re plug in the I phone in it shows it the data synced but it’s all other
It’s just a 8 gig I phone
I up dated to windows 7 so I thought that was it so I tried it with windows xp the same thing happened
And the newest I tunes would a older I tunes work

I thought some screen shots may help
The first one is at it syncs you can see at the bottom the apps are green and the other is yellow like it should be.
this one is after it syncs and the frist Warning notice the other now
warn #2
warn #3
and the i phone

I am trying to update itunes 10.6 and ipone 5.1. It trys to contact update server, and then I get a "The network connection could not be established" Help

I am trying to update Iphone - I get message There was a problem downloading the software for the iPhone "JS Iphone". The network connection could not be established

And you're both in the wrong forum. This forum is for Apple Remote Desktop, Apple's software for managing networked Macs. Try reading through the many threads on the issue in the iPhone and ITunes forums. You'll find suggestions for solving your problem there.
Regards.

I have been trying to update to iOS 5 and every time I hit update it says, " There was a problem downloading the software for the iPhone. The network connection could not be established." What do I need to do to update to solve this problem?

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