I have been unable to set up my iPad to use automatic download with the new iTunes release. I tried turning them on in the settings area but when I click on it immediately returns back to off

I have been unable to turn on automatic download on my iPad 2

I have been unable to turn on automatic download on my iPad 2
It could be your geographical location.
"Automatic Downloads is currently available in the US, Australia, Canada, Cypress, France, Ireland, Luxembourg, Malta, Mexico, New Zealand, Spain, and UK."
From here > iTunes Store: How to enable Automatic Downloads

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Since upgrading to Mavericks, I have been unable to sync devices (specifically ipad mini and iphone 4s) to my MId 2013 Imac . They wil rapidly connect and disconnect, and I'm unable to do anything with the device. This happens with both USB ports. Any su

Since upgrading to Mavericks, I have been unable to sync devices (specifically ipad mini and iphone 4s) to my MId 2013 Imac . They wil rapidly connect and disconnect, and I'm unable to do anything with the device. This happens with both USB ports. Any suggestions?
MacBook Air, OS X Mountain Lion (10.9.1)

Obviously, syncing an iOS device with iTunes over USB is still supported in Mavericks. Calendar and contact syncing with iTunes is no longer supported. That has nothing to do with your problem.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
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View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
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Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

I have been unable to retrieve emails from my external disk. I entered the Time Machine and tried to go to April 2013, but could not find emails. I have Lion OS X 10.7.5 .Thanks!

I have been unable to retrieve emails from my external disk. I entered the Time Machine and tried to go to April 2013, but could not find emails. I have Lion OS X 10.7.5 .Thanks!
Cecilia

I have been unable to retrieve emails from my external disk. I entered the Time Machine and tried to go to April 2013, but could not find emails. I have Lion OS X 10.7.5 .Thanks!
Cecilia

HT1399 I have an ipod shuffle 4, my playlist is in alphabetical order on my itunes, when I go to add it to my ipod it puts it into order of "date added", under "View" i can change it, but when I sync it, it immediately reverts back?!!

I have an ipod shuffle 4, my playlist is in alphabetical order on my itunes, when I go to add it to my ipod it puts it into order of "date added", under "View" i can change it, but when I sync it, it immediately reverts back?!!

Yeah - not really. Sorry - but you will need to get it fixed so you can back it up. You are going to want to Restore your new iPhone from that backup when you get it, so it will really be worth it.
As soon as you get your new iPhone, set up automatic iCloud backups, or if you don't have Wifi, then it is really important to get into the habit of backing your device up weekly to iTunes.
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GB

How does one continue to use Mail on the early MacBook Pro, Model 1,1, that is not upgradable to Lion? I have been running iCloud on my iPhone (OS5) and iMac (Lion) along with the MacBook Pro (OS Version 10.6.8)

How does one continue to use Mail on the early MacBook Pro, Model 1,1, that is not upgradable to Lion? I have been running iCloud on my iPhone (OS5) and iMac (Lion) along with the MacBook Pro (OS Version 10.6.8) since November until now. Mail will no longer download on the MacBook Pro and keeps asking for my password.

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I have now transfered my files of ripped CD's to my iTunes library three times. On each occassion, the conversion seems to occur fine, the files play, but when I close my computer and return the next day, iTunes says it cannot locate any of those files.

I have now transfered my files of ripped CD's to my iTunes library three times Since upgrading to iTunes 11 and Windows 8. On each occassion, the conversion seems to occur fine, the files play, but when I close my computer and return the next day, iTunes says it cannot locate any of those files. Three times. Beginning to lose my temper. Advice? Suggestions? Could the fact that my original library is located on a network drive have anything to do with it? Thanks for your help, all.

Repair security permissions
Right-click on your main iTunes folder and click Properties, then go to the Security tab and click Advanced. If necessary grant your account and system full control to this folder, subfolders and files, then tick the option to replace permissions on child objects which will repair permissions throughout the library. This is the XP dialog but Windows 7/8 shouldn't be too different.
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tt2

I have been working on a project on final cut pro trial, just purchased the real deal, but cannot find a way of importing the project

I have been working on a project on final cut pro trial, just purchased the real deal, but cannot find a way of importing the project

You don't import the project.
I'm going to assume that both the trial version and purchased version were 10.1.
Open FCPX and then Open Library>Other, Navigate to wherever you stored the library (ies) you worked on when you used the trial. Choose that library and your work should be in one or more events in it.
Russ

HT1386 I have the latest iTunes but when i click on Sync button or Back up button its not working , why ?

I have the latest iTunes but when i click on Sync button or Back up why ?

It should have noted that the backup was complete on the backup page. Try rebooting your computer and try it again.

HT201272 I purchased a business app in the store and I would like to reinstall it to my Ipad. I see the app icon, but when I click on the icon, I am asked to authorize the computer. After I authorized the computer, I am still unable to reinstall the app.

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Jimmy RG
In the Elements Organizer 13
The key to all this is to click on/select/highlight the Album that you have created in Local Albums.
Then make sure that the Sort By: (in the row below the highlighted "Media" header is set for Album Order.
You should see a number at the top left of each of thumbnails.
Then, click on the thumbnail that you want to move, hold down the click, and drag the thumbnail to the wanted new location
in the line up of thumbnails.
Often I had to press down hard on the drag.
Please let us know if that worked for you.
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ATR

I'm now showing I have 9 updates in the App Store but when I click on updates it is blank and won't load. Tried to reset but didn't help. What now?

I'm now showing I have 9 updates in the App Store but when I click on updates it is blank and won't load. Tried to reset but didn't help. What now?

Try again later today or tomorrow. Other users are posting the same issue > Apps update not working. Was before but...: Apple Support Communities
The problem has been reported to Apple.

TS3899 WWhen I try to access my email, I can see mail in the preview page but when I click to go to my inbox it bounces back out to my password again, so I re-enter password and it just keeps bouncing out - help!

Hi
When I try to access my email I can see mail the preview page but when I click to go to inbox it bounces back out to my password again. I re-enter password and it does the same again. I've found only way to access is if I clear cookies and history first which obviously I would rather not have to do everytime. Anyone got any answers for this one please.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

I have an existing ipod that I use with my mac. I am trying to connect an additional ipod to it but when I try and register, it just brings up the existing info. I don't want to lose the original info or library - just create new for this device. Pls help

I have an existing ipod that I use with my mac. I am trying to connect an additional ipod to it but when I try and register, it just brings up the existing info. I don't want to lose the original info or library - just create new for this device. Pls help...

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I have been unable to turn on automatic download on my iPad 2
It could be your geographical location.
"Automatic Downloads is currently available in the US, Australia, Canada, Cypress, France, Ireland, Luxembourg, Malta, Mexico, New Zealand, Spain, and UK."
From here > iTunes Store: How to enable Automatic Downloads

I have installed Angry Birds Season and the Icon appears but when I select that game it goes back to the main screen???

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Try closing the app completely and then see if it works when you re-open it : from the home screen double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Angry Bird Seasons app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
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We are in urgent need of the end of support date for Firefox 3.6. I have been unable to find this information anywhere. Can someone please provide the date, or a link to the location on the Mozilla web site for lifecycle dates?

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Hi Tony, and thanks for the reply. I was hoping that might be the case.
Does Mozilla not publish lifecycle dates for Firefox? The reason I am inquiring further, is that our intention is to have upgraded the product we are currently running by late August of next year. I was trying to determine if 3.6 would be supported through August of 2012. I probably should have been more specific with my initial post.

I have been unable to set up my iPad to use automatic download with the new iTunes release. I tried turning them on in the settings area but when I click on it immediately returns back to off

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