I have been using apple iphone five s from du and it has some problem i have given it to the service center but they said your phone is locked by apple and i have given one week for result its one week already no response from apple which make me disgusti
i am here to share my feeling about apple and its co partner
i have been using apple iphone five s since five month i am happy with it but recently my iphone have some problem with its ear pices then i went to apple service center in abu dhabi
they took my phone for one day and tell me come for next day all will be okey
when i went to next day they say that your iclould account has been locked by apple so you need to wait for one week time
i have already a week and now when i went to meet them today they said just wait till apple reply to them and they are still waiting for that
what the disgusting situation can any one wait to have their phone for fifteen days in this world
such a well known company might not be given such a poor service
where can i contact for that please advice me
If there is a problem with your AppleID, you - and not the provider - must
straighten out the matter.
AppleID disabled:
http://support.apple.com/kb/TS2446
http://www.apple.com/support/itunes/contact/
https://getsupport.apple.com/Issues.action
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Have been using an iPhone and sysncing with Outlook through iTunes for several years. Downloaded the recent update to iTunes and now sycing of contacts & calendars is not occuring. I did see that i had to recheck to sync contacts and calendars again and have done this, but still no syncing is occuring. Any suggestions?
Hi Brian!
I have an article here for you that addresses your issue and can help you troubleshoot this further:
iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows
http://support.apple.com/kb/HT1692
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
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Welcome to the Apple community.
Have you logged into your iCloud yet on your phone, in settings > iCloud. -
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Welcome to the Apple Community.
Please try the following…
First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
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Under the Terms of Use of this forum it is prohibited to discuss jail breaking. By jail breaking your iPhone you void any warranty you may have, forfeit any support from this forum, leave your iPhone vulnerable to malware and risk bricking your iPhone should you attempt future software updates or restoring your iPhone.
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Take it in and see what the technicians say is wrong and then how they want to handle the iPhone. If the iPhone has a problem covered by the warranty then you should have no problems.
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Imtrying to buy some gold and money for one of the race games but they said I should contact I tune
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them. -
I have been using IPHONE and sync my music from my computer. However, i can no longer do this. It all goes thru the same motions, but the newer songs i want to put on my phone are not there.
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Is there any one out there that can answer my question...
This is too bad. I downloaded a book to my PC that I can't seem to open on my PC for the reasons stated above.
Funny... no where during my sign up / sign in did I see anything really obvious that stated or warned me in advance. It must be buried in the rules & agreements somewhere. Too bad... I'm not planning on getting an iPad or any other device soon so I guess iTunes won't be getting much if any business from me.
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If it hasn't arrived after a few hours and isn't in a spam filter, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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Error 3194 on iPhone 5 after plugging into PC laptop and trying to install new software. Told it was in recovery mode and to restore iPhone.
Alannah77 wrote:
Error 3194 ...
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Hello, my name is Karan Taneja and i have been a loyal Apple customer.
I have been using Apple since it introduced iphone 4 and have been upgrading/buying every new phone Apple introduces after that.
I was always happy and surprized to see Apple doing so good to its customers.
Unfortunately, i experienced some thing really unprofessional and different this time.
It begun suddenly one day when i tried to charge my phone, the phone was on silent mode and as usual the phone vibrated when i kept it for charge.
After a few seconds the phone vibrated twice or thrice again when i re-inserted the cable thinking it might be loose.
It continued to charge well when i left the room for 2 hours and finally when i returned i could see a damaged i phone 5
lying on the floor and the phone vibrating continuously and i figured out there was a fault with the cable and the
current wasnt flowing continuously due to which the phone continued to vibrate and fell off the shelf.
Next day i took the iphone to Apple service centre at Saket which was closed.
Thinking its August 15 and so the store might be closed i went back to home and waited for the next day but unfortunately could not turn up since
i had to go to work on odd timings.
I again went to the same service centre on 17th August 2013 and saw the service centre closed again when i tried to contact
the other service centre and was informed about Saket's service centre already been shut down.
There was no hoarding/ banner any kind of intimation for the customers.
Since 18th August was Sunday and i was occupied on 19th August i went to service centre at Ansal Plaza Khel Gaon Marg on
20th August 2013 to complaint about the Faulty Cable and the damaged caused to my iphone 5 due to the same.
I very well explained the same to one of the person at the receiving desk at the service centre who accepted the cable
but explained me that he doesnt have the authority to accept my iphone without permission from the technical support people
who will be able to help me in that case and gave me the toll free number.
i Tried to reach the toll free number and finally managed to get online with a technical support executives who too all my details and
summary of the problem i experienced and finally kept me on hold for almost 10 minutes ormore after which he said he said that my
case cannot be considered and while the discussion was on, the call was disconnected and i was left frustrated as i still was at the service centre
but finally i left with no hope from Apple .
I tried to reach again at the toll free number, and finally managed to talk to a well behaved person who assured me of considering my case and suggested
me to go back to the service centre and advice the the person at the recieving end there to get me connected to the technical support team when i reach so that i could
submit my phone but, since, it was already around 4:30 and the service centre was about to shut and due to traffic
conditions all around i thought of visiting the service centre next day.
On 21st August 2013, i went back to the service centre and spoke to the one of the store person who adviced the case to the manager Mr. Alok ( as i remember )
who was really rude to tell me that i will have to call the technical support team on my own and then he will connect and that its not his work and all that .
I finally connected to one of the senior technical support executives Mr.Mohamed Azharuddin K who understood my concern and spoke to the manager of the store to accept
my iphone.
My iphone was finally collected and i was assured i would get a call back next day from the service centre about the update.
It was now 22nd August 2013, no update was given,no call was received, i tried to call the service centre at 12:30, they were unaware about my case and knew only about the cable and said will call me
back very shortly.
I called back at 2:30, still no update, at 4:30 i called back again when i was told that my case cannot be considered and i can collect my phone.
Similar discussion was held with Mr.Mohamed Azharuddin K.
I knew by the time i will reach the service centre would again close.
He told me that my case cannot be considered since the cable was recieved in the dead condition and wasnt working at all unlike what i told him about the cable.
On 23th August 2013, i went back to the service centre and collected my phone. When i asked about my old cable and told them that it was working and i wanted the technician
to check it properly when i handed it over, they had no answer but to say its already shipped. I spoke to the manager who said that he never told any body that the cable
was received in dead condition and he only conveyed to other authorities that the cable had fault .
I finally dont know what to do and came back with the new cable.
I just visited my time, petrol and parking charges in getting the cable replaced.
If i calculated i have spent around 16 hours and 2000 worth of money in just getting the cable replaced and have a broken phone in hand.
More than a weeks torture.
Is that the way apple compensates for its fault ????????????????
I will make sure that i never buy any thing from Apple and advice all the people i know to not trust Apple blindly.Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off. -
I have been using one apple ID for my family as it makes it easier to manage itunes purchases/rentals on all of our devices. Now that my kids are getting old and my wife has recently purchased an Iphone, I can see that I need to change my strategy. I plan to add a few more iphones to the family very soon. What is your recommendation to manage all of our devices (iphones, itouch, apple tv) for my family? Can I continue to function with one apple ID or is it time to take the leep into attempting to manage multi-apple ID's?
There's a few ways of managing multiple devices on a single computer (and keeping seperate content on each). The following document is worth checking through:
How to use multiple iPods, iPads, or iPhones with one computer -
I had an iPhone 4S, I recently upgraded to a 5s and have been using it since early December. I kept my same Apple ID . I gave my 4s away, the person set up their own Apple ID for the 4s however now I can't use my Apple ID in my 5s. Any help please
There could be many causes. What happens when you try to use it. also try adding it again.
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