I have been using Itunes on my HP laptop for 12 months and over the past month have not been able to access the Itunes store or any of the Itunes Help type menu's. When in Itunes I click on the Store icon and the top middle box gets to Half way. Pls help

I had the same tried loads of fixes
saw this on the community from whatheck
In windows 7 click on your start menu, go to the accessories, right click on the command icon and choose "run as administrator"
Once it opens type the following command...
netsh winsock reset
Hit enter and it should say something like winsock reset successful now reboot your computer
IT WORKED....... cleared all the "action2 on the CPU and loads IStore perfectly

Similar Messages

I want to use icloud but i have a lot of music on itunes that has been downloaded from elsewhere on the internet. Will i be able to access this on icloud if it has not be bought through itunes?

I want to use icloud but i have a lot of music on itunes that has been downloaded from elsewhere on the internet. Will i be able to access this on icloud if it has not be bought through itunes?

Not on iCloud itself - what you need is 'iTunes Match' which seeks to find versions in the Store of songs you already have, and failing that allows you to upload your own copies. This will cost you $24.99 per year; it does not count towards your 5GB free iCloud space. Limit 25,000 songs (purchased songs do not count towards this limit). You will need iTunes 10.5.1 or later on your Mac or PC and iOS 5.0.1 or later on your iPhone 3GS or later, iPod touch (3rd and 4th generation), or iPad.
Please see this page: http://www.apple.com/itunes/itunes-match/
Also note that some people have found that when using this facility with songs which contain strong language, iTunes Match is substituting a cleaned-up version.

I use my ipod for audible books downloads. In the past I have been able to move books back and forth from library to ipod according to what I was listening to. I can no longer retreive books in the library. Any suggestions?

I use my 6th generation Ipod strictly for Audible downloads. In the past, I have been able to move titles back and forth from the Ipod and my Itunes library, to control the amount books on the ipod. Recently, an exclamation mark has appeared next to the titles as I try to transfer to the ipod, and the book does not transfer. Any suggestions on how to regain access to my purchased library?

1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
Your first priority is to make more space on that HD. Nothing else can be done until you do.
Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
Your Library has been damaged from being run on an overfull disk.
How much free space on it now?

Have been using Lightroom on my Apple computer for years. Now, ever since upgrading to Apple's Yosemite operating system I get an error message (150:30) every time I try to open a lightroom file. Has anyone else experienced this problem? Also how do I s

Have been using Lightroom on my Apple computer for years. Now, ever since upgrading to Apple's Yosemite operating system I get an error message (150:30) every time I try to open a lightroom file. Has anyone else experienced this problem? Also how do I subscribe to Adobe's Premium Support? Every time I've tried (through contact support) I just get taken on an unending loop.

I think we need a lot more information.
Exactly what does the message say?
Exactly what files are you trying to open?
Exactly how are you trying to open them (what menu command or button or mouse action or keyboard shortcut)?
And lastly, what version of Lightroom are you using?

HT1848 my ipod will not update. I have plugged it into itunes and authorizing the computer but, it still says that all of the purchased product has not been transfered.

my ipod will not update. I have plugged it into itunes and authorizing the computer but, it still says that all of the purchased product has not been transfered. It keeps telling me to authorize the computer which I have done. The purchased items were purchased using an $10 gift card, would that have anything to do with it?
Thanks,

We won't know until you try the procedure. The reset will not affect the content of the iPod.
Stedman

I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?

I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?

Thank you for responding. Nothing actually worked! After reading the posts online, I called Apple. They indicated they have seen problems with some software after their upgrades. The technician was able to fix the problem on my computer remotely, but I have no clue what he did! But, it was definitely related to their recent upgrade to my computer.

I have just upgraded from a Macbook to a Macbook Air. I have been using a iomega external hard drive for Time Machine, which use a Firewire. However, Macbook Air's do not have a Firewire port and i cannot find an adaptor anywhere. Can anyone help?? Thanks

I have just upgraded from a Macbook to a Macbook Air. I have been using a iomega external hard drive for Time Machine, which use a Firewire. However, Macbook Air's do not have a Firewire port and i cannot find an adaptor anywhere. Can anyone help?? Thanks

There has never been a reliable firewire ---> USB adapter suitable for external high speed storage. This was a major issue when the MacBooks lost the firewire port a number of years ago (Apple subsequently brought it back).
The only high speed port on the Air is the ThunderBolt port. There are external ThunderBolt drive options out there, but they're somewhat more expensive than traditional USB/FireWire options.

Although I have been using Google Maps App in India for a while now (without any issues) but I still want to know if there are any plans for launching Turn by Turn Navigation under the OOTB Map App for iOS?

Although I have been using Google Maps App in India for a while now (without any issues) but I still want to know if there are any plans for launching Turn by Turn Navigation under the OOTB Map App for iOS?
It has been quite a while since Apple came up with Map App of their own and should be releasing improved maps with more capabilities in India.
Cheers!
Abhishek

No one here can answer your question, as there is no one from Apple here, & no one here represents Apple or speaks for Apple.

Over the last few wks, i have lost several important file. Even the support team has not been able to recover them. Pls offer advice. I use microsoft office on my macbook pro, which is less than a year old.ce.

Over the last few wks, i have lost several important file. Even the support team has not been able to recover them. Pls offer advice. I use microsoft office on my macbook pro, which is less than a year old.

pklfromarlington wrote:
Bob, Hate to steal your thunder but am hooked to an external hard drive using Time Machine and er information is where it shoudl be. Yes, I have combed the files, used Finder and any other tools I know.
You did not steal my thunder. You asked for advice, I provided advice. I assumed that since you nor the "support team" could find your files that you did not have any backup. You should have told us you do regular backups. We have no way to know otherwise unless you tell us.

I go to buy a song and says that my ID has not been used in the I Tunes store . So what do i have to do to buy music ?

I go to buy a song and says that my ID has not been used in the I Tunes store . So what do i have to do to buy music ?

Is this a new Apple iD? If it is, and you have already set it up, then you have two options:
1. Temporarily put a Credit Card or Gift Card on the account to download the free app. If you put a credit card, then once you have downloaded the app, you should be able to go into your Account preferences and change the payment option to = None.
2. You can download the fee App, and then set up a new Apple ID.
Cheers,
GB

HT201364 i am try to use my itunes which i have not used in a while trying to do all the upgrade. i have an older macbook but i cant download anything. so is apple saying that i will not be able to connect my iphone to macbook ever unless i get a new lapt

i am try to use my itunes which i have not used in a while trying to do all the upgrades. i have an older macbook but i cant download anything. so is apple saying that i will not be able to connect my iphone to macbook ever unless i get a new laptop?

Your MacBook is compatible with Mac OS X 10.6.8, which is the minimum required to install the current version of iTunes and sync devices running iOS 7. It doesn't need to be compatible with Lion, Mountain Lion, or Mavericks.
(101906)

HT201209 I have purchased two 3 packs of £10 iTunes grift card and it says that it has not been properly activated, what do I have to do?

I have purchased two 3 packs of £10 iTunes grift card and it says that it has not been properly activated, what do I have to do?

What you normally should do when you have an iTunes card that has not been activated is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, or you don't know or can't get to the retailer, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. They will ask for a scan of the front and back sides of the card as well as a scan of the receipt
Regards.

Have received an email from apple to say my ID has been used to download an emoticon package for £15.99 - it was not me. is there a way to find out which device it is? and to get my money back? ta

have received an email from apple to say my ID has been used to download an emoticon package for £15.99 - it was not me. is there a way to find out which device it is? and to get my money back? ta

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.
[email protected]
The link below has information to help identify fraudulent emails.
http://support.apple.com/kb/HT4933

I created an Apple ID and it tells me it has not been used in the itunes store and he asked me a credit card but I do not want

I created an Apple ID and it tells me it has not been used in the itunes store and he asked me a credit card but I do not want

what you should do if you dont want to use a credit card is to buy an itunes card and that will allow you to bypass using your credit card

HT4914 Sounds like, because my wife and I have separate Apple ID and separate iMacs, that we would not be able to use iTunes Match as a single unit/account?

Sounds like, because my wife and I have separate Apple ID and separate iMacs, that we would not be able to use iTunes Match as a single unit/account?

Welcome to the Apple Community.
If you are using different ID's for iTunes, then unfortunately you can't share an iTunes Match subscription.

I have been using Itunes on my HP laptop for 12 months and over the past month have not been able to access the Itunes store or any of the Itunes Help type menu's. When in Itunes I click on the Store icon and the top middle box gets to Half way. Pls help

Similar Messages

Maybe you are looking for