I have bought a 'brand new' iphone 4 from e-bay. The seller said it was on o2, but it will not take an o2 sim? Tried all of the major networks and it will not take any of them. Seller is very unhelpful and I don't know how to find the original carrier. C
Hi
I have bought an Iphone 4 from ebay. It was listed as brand new and on o2. The phone has never been activated but it won't take an o2 sim, in fact I've tried the majority of the UK networks and it just keeps saying sim not supported please insert the original sim. The seller is very unhelpful and I'm a bit lost now. Can anyone help? I'm an iphone novice, am I doing something wrong?
The only option here is to contract 02 and ask them why the phone won't work. If the phone is supposedly locked to 02, then they are the only ones who can help you. Try contacting them to see.
If they can't help you, then I'm afraid that you have been had on ebay and it is never a good idea to purchase iPhones and anything of an expensive nature there - you can never trust what people say.
You need to contact the seller and either ask for the original sim card for the phone and if the phone is actually locked to 02 or you just tell them that you are returning the phone for a full refund.
If the seller is not being helpful, then you can file a dispute with ebay and ebay will then sort it out for you and you should be able to return the phone for a full refund.
Bottom line: Don't buy an iPhone from ebay and if you want an iPhone on 02, go to an 02 store and buy one - they have plenty in stock - my local branch has iPhone 5's in stock and they still have the iPhone 4's if you want one.
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