I have bought a second hand ipod 4, but it has the previous owners details all over it, for example it has her email address when trying to update facebook. How do I update it with my email address?
I have just purchased a second hand ipod touch 4. The previous owners details are still in it, so for example when I try to update the facebook app it asks me for the previous owners password, and shows the previous owners email address. How do I change it all to my details? I have already synced it with itunes and all of my music is now in it, and it's also renamed on the itunes page when I attach the ipod to my PC. I've also been in to the 'info' page, 'Advanced' and then 'Replace information on this ipod with mail accounts from this computer' then finally 'apply', but it still has the other persons ID.
I've answered my own question! I now understand that you can't use apps as they are always going to be linked to the original owner. I've since deleted the app and downloaded it again, and all is now well!
Similar Messages
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I cannot activatea second hand iphone 4s as i don't have previous owners itunes ID. I can't get anything on the phone after setting the language as its asking for activation. Please can anyone help ???? Ideally i would like to get it back to factory settings and start afresh but right now i would settle for anything. Should say i only have the phone and charger, no box so no details
Unfortunately, the only one who can help is the previous owner. Otherwise you will not be able to activate and use the phone. Apple can't/won't help you with this either.
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I bought a second hand ipod 4 and it's not letting me sign into icloud. A message saying the five free accounts have already been registered to this ipod.? what can I do?
From a previous post:
UPDATE: it is possible to remove an iCloud affiliation from a device when the maximum number of free accounts has been used. I used the "reset and erase" option from Settings | General | Reset | Erase All Content and Settings. When this was finished, the iPod was like new - not just "restored" as we can do within iTunes and I had done with this device - it was legitimately restored. I signed in with my son's newly created Apple ID and it was accepted and now the device works like a charm. It also still uses my Apple ID and password for the iTunes and App stores, however I have restrictions in place to prohibit him from downloading or buying any content. I hope this helps anyone else that has reported this question. -
Hi All,
First ever post on here but I feel that my options are slowly running out. I've just bought a second hand iPod Touch 32GB 4th Gen. It was reset to factory settings meaning that that software was 4.3.5
As soon as I plug it into iTunes it asks me to update to the latest version. I click for it to go ahead but the connection times out (error code 3259)
I've been on the phone to apple for over an hour and we still couldn't resolve the issue. We tried disabling the firewall, uninstalling AVG, diabling pop up blockers, checking the LAN settings, disabling the router security and anything else we could think of.
We still couldn't get it to stop timing out. I tried to download the firmware from iClarified but iTunes said it didn't recognise the software.
Has anyone got any ideas?You said:
We still couldn't get it to stop timing out. I tried to download the firmware from iClarified but iTunes said it didn't recognise the software.
Just what did yo do to gt iTunes to see the download: -
i bought a second hand ipod 5 and the original owner forgot the email and password and i can't restore the ipod and it says i need the original apple ID but i dont know it could anyone help me??
If you can access the device: Tap Settings -> General -> Reset -> Erase All Content and Settings.
If you can't do that then you need to Restore it as New:
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.
You can also try using DFU mode:
Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
please help. ive bought a second hand ipod nano, when i connect it to my pc, it does not recognise it in itunes,yet it comes up as a sigma mass usb device. its an ipod nano 8gb?. im running on windows vista,my own ipod classic runs fine.
there is a good chance that this can be related to bad contact in USB lead.. e.g not enough power from IPOD to PC so that pc cannot recognise it. Where I work I get alot of USB devices on pc's that are not recognised and most of the time it is the connection to the device that is not good enough because the flat end of the USB adapter has been gradually bent over time just slightly and now contact is not good. It can also be todo with drivers or If you are using it through a USB hub.
so if it is not working through USB hub try direct. also try in back of PC as these Ports or direct access to main board to pc and would be less trouble some if there was a voltage loss from mainboard in pc to front of unit. -
Hi I bought a second hand ipod touch 4th generation it has a passcode on it I have tried to hold the on/off button and the home button for 20 sec but never goes to the plug and cord thing symbal I want to factory reset it my other I pod just got stolen a whole lot nicer one but dang this one was affordable please help thanks
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have bought a 2nd hand iPod Touch
I have bought a 2nd hand iPod Touch ( told it was 3rd Gen, IOS 1.1.5) I have no APP STORE and cannot see how to add apps to the iPod Touch
I can connect through Itunes via the PC but cannot seem to find a way to add apps to it.
I've tried a Factory reset/upgrade and nothing has changed. If i try to connect to Itunes via the iPod Touch , even though I have a good internet connection, I get "Cannot connect to iTunes Store"You have the original (1G) iPod touch. Those can go as high as 3.1.3 that you get here:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
You can confirm since the 1G does not have volume buttons on the upper left edge.
Identifying iPod models
You need iOS 2 or later for apps.
There are not that many apps now compatible. To more easily find them:
Old Apps
VintApps 3.1.3 for iPhone, iPod touch, and iPad on the iTunes App Store
apps for ios 4.2.1: Apple Support Communities
Finding iOS 4.2.1 Apps Compatible with Older Devices - Apple Club
HT4972 Touch Game 4.2.1 Apps: Apple Support Communities
apps for 4.2.1 (also works for 3.1.3)
Tip - Finding 4.2.1 apps that work on an...: Apple Support Communities
4.2.1 iPod 2nd generation unable to use any...: Apple Support Communities -
Hi , I have recently bought an second hand iPhone 4 , Now most of the thing on the iPhone you need iCloud ,i try logging on to it but when i do it say The maximum number of free account have been activated on this iPhone, i don't know what to do. Help
When you have kernel panics, the pertinent information is in the panic report.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway. -
i have bought a second hand iphone 4S which is locked on at&t how can i use other network sim on it as i have shifted from US
Call AT&T and see if you meet their requirements for unlocking the phone. If you don't, then you'll have to purchase a different phone entirely.
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I just bought a second hand iPhone 5, but the sim tray seems to be for a sim sized ~14x8mm, thinner but longer than a nano SIM (~12x9mm). Can anyone explain why, and how to get a SIM to fit?
You would have to ask the person you bought the phone from to explain why.
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i have purchased a second hand iphone 5s but it was not activate now when am going to activating my iphone ,its ask me to log in by registered apple id, tell me how i can activate my iphone without apple id?
rajajaved wrote:
i have purchased a second hand iphone 5s ..
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it. -
I have bought an iPhone 4 pcs. Restore've already made it to version 5.1.1. Factors unlock the iPhone. But now that the previous owner Khahd Apple ID to be active.
If the phone was previously updated to IOS 7 and find my iPhone was added, your phone has the activation lock on it and can only be unlocked by the Apple ID used to stet up the phone.
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How do I change the Apple id that is listed as my home share on my apple tv? I bought a used one and it has the previous owners apple id loaded in the home share.
Welcome to the Apple community.
Settings > computers. -
how to remove this device from their account i bought it second hand and they for got there apple ID and password 5th generation IPOD touch
You are running intoi the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
The previous owner has to recover the ID and password for the account last used on the iPod
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
An then she has to remove the iPod from her account
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
If you can't do then return the iPod for a refund. Otherwise y have a thin brick, maybe a stolen/lost one
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