I have bought creative cloud subscription but it will not download app onto y desktop
i have bought creative cloud subscription but it will not download app onto my desktop.
Can anyone help me?
We cannot know. Even calling your post would be an exaggeration/ understatement, depending on how you want to see it. We need hard technical facts - operating system, computer specs, what is the exact error/ problem and so on.
Mylenium
Similar Messages
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I have a full Creative Cloud Subscription, but I only use Photoshop and Bridge. I want to change to a less expensive subscription but it is not clear what steps I need to do to make this happen. Do you have a simple step by step guide? Seems that there is lots of help to upgrade but not down grade.
FIRST check with Adobe to find out if you may cancel what you have without a fee
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
Then cancel what you have
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
And finally buy a new subscription
Cloud Plans https://creative.adobe.com/plans
-Special Photography Plan includes Photoshop & Lightroom & Bridge & Mobile Lightroom
-Special Photography Plan includes 2Gig of Cloud storage (not the 20Gig of the full plan) -
I have got Indesign CS6 (Creative Cloud subscription) but I also need Indesign CS5.5. Can I buy it?
Adobe CS 5.5 is not available for sale from any reliable source, including Adobe.
If you see offers for the product on other websites, BEWARE! It's highly likely that they are bogus software, which is not legally obtained or licensed. -
I have a creative cloud subscription for myself and 2 other colleagues but cannot add the other 2 colleagues as users. How do I do this?
Hi American,
I checked you account and I found that you just have 1 seat in your Creative Cloud account. You need to add a license from the top right corner on your Team admin page.
You can follow the article: Creative Cloud Help | Manage your Creative Cloud for teams membership which will help you to add a license in your Team account.
Let us know if you face any troubles while doing that.
Thanks,
Ratandeep Arora -
I have creative cloud subscription but it says free trial
I have a creative cloud subscription through my university. When I download photoshop though, it says I have a 30 day free trial. Anyone know why it says and what will happen after the 30 days are over?
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
I have a creative cloud membership but after a while when I start any of the products it tells me trials ended
sign out and then back in to your cc app using the adobe id used to pay for your subscription, Sign out, Sign in | Creative Cloud Desktop app
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My trial is about to expire despite the fact that I have a Creative Cloud subscription
Since installing the beta I get a message saying my trial is about to expire despite the fact that I have a Creative Cloud subscription. Also I have two Adobe IDs and despite trying to change the default it keeps switching back to the one that doesn't have the CC sub. Also in About Muse it says I am on v3.1 Build 8, is this correct?
Any help on this from Muse staff would be appreciated
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I have just joined creative cloud just for Photoshop but it will not download?
I have just joined creative cloud just for Photoshop but it will not download?
We cannot know. Even calling your post would be an exaggeration/ understatement, depending on how you want to see it. We need hard technical facts - operating system, computer specs, what is the exact error/ problem and so on.
Mylenium -
I have a Creative Cloud license but when I tried to upgrade indesign to the 2014 version it asked me to try as a trial. I should be able to just upgrade and use it, correct?
correct.
sign out and then back in to your cc desktop app. then install id cc 2014. -
My laptop has been stole. I have bought a new one but I can't download the files (homemovies, articles, presentations) from my ipad to the new laptop so I can share with my daughters in their mini ipads. Any ideas?
I am working with Windows 8See Recover your iTunes library from your iPod or iOS device.
tt2 -
Hi, I have installed creative cloud however no products display in the App section. Any ideas
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
The creative cloud installs but i do not see any apps to install
the creative cloud installs but i do not see any apps to install
Without knowing anything about your system and other details we can't tell you much.
Mylenium -
I have bought a ring tone but it is not in my sounds. It is in my music, but how do i make it a ring tone?
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
Also see this migrate iTunes library post by turingtest2 -
After trial version expired and purchasing creative cloud membership programs still will not open
I keep getting "trial version expired" even though I have purchased the cloud membership around 3 weeks ago. I did the chat with someone who had me remove my cache, which did work for me to run Photoshop, but not for Dreamweaver. I installed a patch for the download manager that did not work as well. I have installed and uninstalled multiple times with no luck, and now have a project due Thursday!! Please help!!
I don't think these issues pertain to mine. There is something getting mixed up between my trail version (expired) and my new Creative Cloud subscription. Its like it can't see it for some reason. I was able to get Photoshop to work but Dreamweaver is being stubborn!! Please help my project is now due tomorrow... !! Thanks!
From: [email protected]
To: [email protected]
Subject: After trial version expired and purchasing creative cloud membership programs still will not open
Re: After trial version expired and purchasing creative cloud membership programs still will not open
created by Mylenium in Downloading, Installing, Setting Up - View the full discussion
Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual Mylenium
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I have already purchased ExportPDF. But it will not let me use it, it tells me I need to subscribe to it. How to I fix this problem?
Hi,
I could not find your Adobe ID for ExportPDF subscription. It seems that you did not complete the process for subscribing to our service.
Please verify your account if you were charged or not and let me know.
Thank you.
Hisami
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