I have bought monthly subscription for photoshop but I have changed my system so I want it to be working in my new computer.

I have bought monthly subscription for photoshop but I have changed my system so I want it to be working in my new computer. What should I have to do?

In some cases, the Creative Cloud app for desktop does not display all the applications available in Creative Cloud. The apps you can't install on your computer are removed from the download selection screen.
Please refer to http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html
Regards
Rajshree

Similar Messages

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    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    or
    A chat session where an agent may remotely look inside your computer may help
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    Help please? My first time on this forum so apologies if I boob in some way!
    I have a monthly subscription for PS and Lightroom.
    When I opened Lightroom this morning, it told me an upgrade was available through CC. I probably did something wrong, butI couldn't get it to download.
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    Help please? My first time on this forum so apologies if I boob in some way!
    I have a monthly subscription for PS and Lightroom.
    When I opened Lightroom this morning, it told me an upgrade was available through CC. I probably did something wrong, butI couldn't get it to download.
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    I clicked the link and downloaded the update fine.
    However, now when Lightroom opens, it is asking whether I want to BUY or have a free 30 day trial and won't progress any further into the app.
    My CC icon reveals that my software is up to date but I can't get past this register screen, without selecting BUY or FREE 30 TRIAL .
    can anyone help please?

  • I would like to do the 10 dollar a month download for photoshop but i already have purchased Lightroom,  can i get photoshop and muse for that price?

    I would like to do the 10 dollar a month download for photoshop but i already have purchased Lightroom,  can i get photoshop and muse for that price?

    Change Account https://forums.adobe.com/thread/1465499 may help

  • I have installed and paid for photoshop but when I open it,it doesnt let me have the software it just keeps telling me about my trial that I had and that its expired, help

    I have installed and paid for photoshop but when I open it,it doesnt let me have the software it just keeps telling me about my trial that I had and that its expired, help

    Have you tried resetting your iPod:
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  • Waht is the email address to report a refund. I paid monthly subscription for Fring but it does not work and Fring support asked me to report this to Apple support.?

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    For issues with an iTunes Store purchase, email:
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  • Per Adobe website, a download for Acrobat 9 for Mac is "not available." What alternative does Adobe offer to those who have bought and paid for Acrobat and now have computers without optical drive to install that previously purchased software? Buy a PC? B

    Per Adobe website, a download for Acrobat 9 for Mac is "not available." What alternative does Adobe offer to those who have bought and paid for Acrobat and now have computers without optical drive to install that previously purchased software? Buy a PC? Buy an external CD drive? Is the answer really "too bad"?

    Acrobat 9 for Mac can be downloaded from
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  • I bought 12 month subscription to photoshop but it is not working

    I bought the 12 month subscription, signed in to creative cloud, but now photoshop says that I have used my trial period.  How do I fix this?  I haven't had it for 12 months, maybe 2, but definitely not 12

    Oops, PE - sorry I was just about to move this to CC forum. Thanks for responding earlier!
    Message was edited by: Sudarshan Thiagarajan

  • I have an old i tunes library but i dont know how to access it, when i plug my ipod into the new computer it will let me sync but then i lose all my music i have on my ipod. how can i transfer music from my ipod to my new itunes library?

    I have an old i tunes library but i don t know how to access it. im trying to sync my ipod with my new itunes library but it wont let me. how can i copy the songs off my ipod to my new library.

    You can transfer itunes purchases:
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  • Bought yearly subscription for Tech suite, unable to down load and installl/activate -need help-Vanita

    Hi there,
    I have bought yearly subscription for Tech suite which expires in May 2015, however I am unable to download or  install/activate it. I am paying monthly however cant use it!
    need help- Is there an email or phone number I can reach ---
    Thanks
    -Vanita

    BobLevine wrote:
    [....] If you find something out, please do come back and update us.
    Thanks for your willingness to help, but I got some great news!!!
    I finally managed to find the cause for that deactivation problem. It's called the "Update Root Certificates" component, which somehow was unchecked on my machine. Although I had previously installed the Adobe HTTPS (SSL) certificate for secure connections between my computer and Adobe servers, used while signing in on my account, each time I had to click YES to confirm manually that this certificate was valid and safe.
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    Here's what I did to fix it:
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    4. scrolled down the list of components to Update Root Certificates, and checked the check box for that component
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    After turning that on, the deactivation was almost like a blink of an eye.
    So if anyone has a similar problem, make sure you have that system component turned on.
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  • Your trial has expired, I have a monthly subscription but photoshop is asking for a key, what gives?

    I have a valid monthly subscription to photoshop/Lightroom.
    I keep getting this message when launching photoshop cc.  Lightroom works fine. 
    I uninstalled everything via the adobe uninstaller, I ran the adobe cc cleaner and rebooted. 
    I then reinstalled adobe create cloud and installed both lightroom and photoshop AFTER signing in, they were both installed from the creative cloud menu.  It says my programs are both up to date, yet when I launch Photoshop I get the trial has expired page, I click "License this software" sign in with my valid adobe ID email, hit "sign in" and it keeps prompting for a license key.  I was NEVER given a license key so what gives?
    What is going on.....I'm getting very frustrated with this software, was working fine, have been using it for months now.
    OS: Mac OSX 10.9.2
    Please help......
    Thanks
    Ryan

    There are no billing issues, I have checked it.
    Adobe CC does not require serial number, to install & activate it, please go to www.creative.adobe.com .Download, install & activate it from there.
    Please let me know if it is asking for serial number when you are trying to activate the CC.
    Do refer to: http://forums.adobe.com/message/6288501
    In that case, you can follow http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html.
    Regards
    Rajshree

  • I have a monthly subscription to Adobe CC (Photoshop & Lightroom), but LR6 (CC) is only offered in 30 days trial. Why ?

    I have a monthly subscription to Adobe CC (Photoshop & Lightroom), but LR6 (CC) is only offered in 30 days trial. Why ?

    did you install lr 6 using your cc desktop app?
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  • We have bought 7 subscriptions through 2 adobe IDs. It permitted us doing so. But we can only operate on 2 computers per Adobe ID. How do we transfer the subscriptions to other IDs.

    We have bought 7 subscriptions through 2 adobe IDs.
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    2. Do we have to create 7 adobe IDs for 7 subscriptions? and buy again?
    3. Why did it not let us know of this while buying?

    Adobe contact information - http://helpx.adobe.com/contact.html may help
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
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    -http://www.adobe.com/creativecloud/buy/business.html
    -team plans https://creative.adobe.com/plans?plan=team
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  • Yesterday Adobe Helpdesk gave me a link to manually update my monthly paid for Photoshop CC and now I am getting 00 day trial version expiration warnings, but I paid already for 5 months. How fix this today?

    Yesterday Adobe Helpdesk gave me a link to manually update my monthly paid for Photoshop CC and now I am getting 00 day trial version expiration warnings, but I paid already for 5 months. How fix this today?

    ps: on Thursday there was a automatic windows 8.1 update before shutting down the pc and in friday the photoshop CC monthly paid for since huly 19, did not download the available update. Via helpdesk I got a link to manually update the photoshop CC but today I get a warning that the photoshop CC has 00 days left in trail....whereas I have been paying and using it for 5 months already and helpdesk chat is closed today on saturday.

  • InDesign CS4 to reinstall after a system crash. I have bought CS4 some years ago in order to update InDesign CS2. Of course, I have my S/N for CS4 but, during the reinstallation process, I have to give the S/N of InDesign CS2 wich is lost !

    I'm unable to reinstall InDesign CS4 which was bought as an update of an old InDesign CS2. I have the serial number of CS4 but I have lost the S/N of CS2 which is required.
    Thanks for help.
    Y. Ravassard

    Hi,
    Thanks a lot for your answer. In fact, I’ve really registered CS2 in 2002 (october 14th). But I guess that, at this time, my email address was [email protected] <mailto:[email protected]> which is no more presently usable.
    So, when the installation program of CS4 requires the S/N of CS2 (because my CS4 was an update of a preceding CS2, I’ve an answer (1037-0225-5711-8675-6584-4525) but this answer is not considered as correct by the program.
    I guess this change of mail adress is the reason why I don’t find, on my personal file on Adobe, any information about Indesign CS4 (S/N : 1037-0005-3808-1893-0944-6511) nor PhotoShop CS5 (S/N : 1330-0000-7535-1483-5980-1567).
    Thanks
    Y. Ravassard
    P.S.- My local time is GMT + 2 so don’t be afraid if my questions / answers are a little bit … delayed.

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