I have Calendar v 7.0 and Entourage 12.3.6 2008 on OS X 10.9.2. I cannot import Entourage events into Calendar - this was never an issue with iCal. Whats happened and how can I import details into Calendar or do I need iCal back?

adamboettiger wrote:
Sophos and MacKeeper
There are many reported problems with both these programs.
Run through this list of fixes in order, will tune you right up.
They are in order for a reason.
..Step by Step to fix your Mac

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I have a mac mini (without sd/sdhc card slot) and a sony cx160e camcorder and i want to import 50p video files, but i don't want to convert my video's. How can i import my video's?

i have a mac mini (without sd/sdhc card slot) and a sony cx160e camcorder and i want to import 50p video files, but i don't want to convert my video's. How can i import my video's?

Connect the camera to the computer with a USB cable and use the camera as the card reader. Make sure the camera is in playback mode.

HT4623 In syncing my Iphone 5 for the first time, Facetime disappeared. Although it shows up under apps in the settings menu, the application itself does not seem to be there. What happened? How can I fix this?

In syncing my Iphone 5 for the first time, Facetime disappeared. Although it shows up under apps in the settings menu, the application itself does not seem to be there. What happened? How can I fix this?

There has never been a facetime app on the iphone.
As the manual says, you access from contacts. Pick a contact and scroll down to the facetime button

The last few times I imported photos, the backup location was set to "documents" with no sub-folders. How do I get them into sub-folders - like year and month?

the last few times I imported photos, the backup location was set to "documents" with no sub-folders. How do I get them into sub-folders - like year and month?

Use the Subfolder pulldown to set the subfolders:

My iPhone 4 with cash card is slowly emptying the balance of the card. Only Wi-Fi is normally ON, most other things OFF. Are the Apps responsible for this, or is something wrong with the phone itself? How can I stop the "thief"?

My iPhone 4 with cash card is slowly emptying the balance of the card. Only Wi-Fi is normally ON, most other things OFF. Are the Apps responsible for this, or is something wrong with the phone itself? How can I stop the "thief"?

I have this exact same problem. One solution is having your friends change their fake aliases on Facebook to their real bloody names, but I realise this is no easy fix.

How can I upgrade iOS5 into my iPAD2 without sync anything into my PC since not enough hard drive space in my PC., How can I upgrade iOS5 into my iPAD2 without sync anything into my PC since not enough hard drive space in my PC.

How can I upgrade iOS5 into my iPAD2 without sync anything into my PC since my PC not enough hard drive space.

You'll have to delete sufficient GBs from your HD or transfer GBs to a second HD to free up sufficient space.
Also look at these links.
Windows - Change iPad default backup location
http://apple-ipad-tablet-help.blogspot.com/2010/07/change-ipad-default-backup-lo cation.html
Windows - Changing IPhone and iPad backup location
http://goodstuff2share.wordpress.com/2011/05/22/changing-iphone-and-ipad-backup- location/
 Cheers, Tom

HT204266 Mg iPhone Message app disappeared. I thought this app comes with the phone and can't be deletede, removed. What happened? How can it be reinstated?

My messages app badge disappeared? How can it be reinstated please?

HonestGabe wrote:
I have heard of people accidentally putting applications in the fabled 12th page and being unable to locate them afterwards. Usually, a simple hard reset will correct such a glitch. This glitch is common to those who have an extensive amount of applications. Do you have many apps? To verify whether the application is misplaced or actually removed, do a quick spotlight search for the Messages application. If spotlight can still find it, then it is certainly on your phone.
For the record, there is no such thing as a 12th page. The iPhone can have 11 pages of apps/folders displayed. You can have as many apps as you have memory space for, though. Anything that can't be placed on a home screen can be accessed by searching.
There is also no such thing as a "hard reset". There is a reset (press and hold the Home and power buttons until the silver apple appears). This is the equivalent of rebootig a computer. It will NOT affect icon placement. Restoring the phone as new (wiping it back to factory settings) will restore the original icon placement but is the equivalent of using a nucluear bomb to swat a fly. It is possible to reset the screen layout without loosing any data by going to Settings>General>Reset>Reset Home Screen Layout.

Songs in library will not play - (!) - worked yesterday - what happened? How can I fix?

"Original file cannot be found" error message when I click to play. I have my music on an external HD. It has been thus for the past 3 years. Something happened and when I "Get Info" the songs now have file://localhost:/C:/users/........... and not F:\Music\Hendrix.................. I am not sure why the iTunes decided to rename all 15,000 of the songs in my library with this new location but if I delete iTunes and download it and install it....all of my playlists will be gone. I know as I did this a year or so ago. I went to the Apple site and they say to move the XML folder to the desktop and delete the Library...then import the play list. I did this and it imported just 1,600 songs. So I junked that and recovered the library with the above file location issues....I am back where I started.
iTunes had no problem renaming all my songs in the playlist to the above file://localhost blah blah blah....there must be an equally easy way to select all the files and just tell iTunes they are on the F:\ drive. Yes???
Spent 5 hours trying to figure this out - not a techie - going slowly insane.

turingtest2 wrote:
The direction of the slashes in the two forms of address isn't important, that is how they are supposed to be.
****Thank you, I did not know that.
Starting here:
file://localhost/C:/Users/<name>/Destop/iTunes/iTunes Media/Music/iTunes Media/Music/<artist> <album> <songname>.m4p or .m4a
I'll take it you mean:
file://localhost/C:/Users/Susan/Desktop/iTunes/iTunes Media/Music/iTunes Media/Music/<Album Artist>/<Album>/## <Name>.<Ext>
so the obvious anomaly (ignoring the suspected typos)
****oops!
is that there are extra layers of folders and a different main path from the standard windows location which would be:
C:\Users\Susan\Music\iTunes\iTunes Media\Music\<Album Artist>\<Album>\## <Name>.<Ext>
****I do have an iTunes folder in this location, from when I downloaded the new version post-crash, but there is no music in it. I named the Library iTunesBlank.
Your files that play are in:
C:\Users\Susan\Desktop\iTunes\iTunes Media\<Album Artist>\<Album>\## <Name>.<Ext>
**** yes
Do I take it that the actual location of ones that don't play are also in this form?
****no, they are the ones with the localhost prefix and the extra layers of folders
Assuming I've understood the problem correctly then the next salient question is does the folder:
C:\Users\Susan\Desktop\iTunes\iTunes Media\Music\iTunes Media exist?
****not quite: here's the path - C:\Users\Susan\Desktop\iTunes\iTunes Media\Music ... in that folder are more folders with artist names from CDs I've burned, voice memos, compliations -- these all play.
There are also: iTunes Preferences, Library Genius, Library Extras, Album Artwork, Automatically Add to iTunes and Library -
Genius and Extras have the .itdb suffix, but Library with today's date is .itl ... but strangely, when I search for *.itl in Windows, this library does not come up. The others - LibraryBlank (the one in the Music, not Desktop folder), the one I copied over from my backup media, and the one I named Corrupt on June 14, do.
Would you also check that your library file, iTunes Library.itdb, is in the folder C:\Users\Susan\Desktop\iTunes ? You can check this is the active library by making sure that it has been modified today (assuming you've accessed iTunes).
****The only file on my system called iTunes Library.itdb is the iTunes application! Genius and Extras also have that suffix.
Thank you so much for your continued assistance!!!
DM2

Issues with Dunning: what happens after level 3 of 3 ?

Hi,
We have set up 3 dunning levels. That works fine as I could test this because we had some invoices that have moved from 1 to 2 and to 3. The letters for level 3 has been printed and the GP data has been updated. The level 3 is shown and the history shows it as well. Looks like perfect.
However, now the problem starts. These invoices are still unpaid. What happened to them regarding dunning? If I run the dunning wizard again, all formerly level 3 invoices are not in there anymore.
How do I handle this to not forget these open invoices?
Best regards,
Franz

Dunning will only help you on the AR aging process. Nothing can replace other processes to collect the payments. As the scenario you are given, you have to keep your original process. Any open invoice during the dunning period should be handled by manual process or wait until another.
Thanks,
Gordon

I am seeing links appear inside my website that I did not create. This problem is not occurring with IE9 - just firefox. How can I prevent someone from putting these strange links in my site.

Someone is putting links inside my website - I did not create these links and do not have any idea who has put them on my index page. How can this be prevented and how can the links be removed. I have overwritten the files but that does not help. This problem does not happen with IE9 or any other browser, I only see these links when I use firefox to load my site (prevailingword.net)

Which links do you mean?
I'm seeing nothing on the main page or are they on one of the other pages?
Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
Do a malware check with some malware scanning programs. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
 
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
* "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

I have the latest version of iPhoto and now I don't have the Apple templates for emailing photos. What happened? How can I get them back?

I have the latest version of iPhoto and somehow I have lost the ability to use the Apple iPhoto templates for emailing photos. I select my photos, go to Share, go to email, and the templates used to pop up. Now the photos go directly to email. Does anyone know how I can get the templates back?

I encountered the same issue after an upgrade of iPhoto, and it was resolved by clicking on the "iPhoto" button on the menu on the top left of your screen, then "preferences", and in the very first window (General), select the very last pull-down menu "email photos using".
There, you can select various email providers, aol (if set-up), Microsoft outlook, etc... and of course, iPhoto (which should be the very first choice on the pull-down menu).
Select iPhoto, and you will immediately be able to use the templates and make cool cards when emailing your photos from iPhoto.
I hope this helps if your question has not yet been answered.

I updated my iPad to ios 7.1, and now I can't double click on the home button to switch between apps, or to close them. What happened? How can I fix this?

I can't double click on the home button to switch between apps, or to close them. This happened after I updated to ios 7.1

Swiping up from the bottom of the screen with four fingers did not bring up the app preview. A single press on the home button still brings me back to the home screen, but a double press of the home button does nothing following updating to 7.1 Given that, when I added a software home button as suggested by DIAVONEX, I found that all of the apps WERE still open! So thank you DIAVONEX, and you should be careful, bobseufert, as your information was inaccurate.( I did try turning it off and that didn't change anything. ) I don't really want a software home button on my screen, but I guess I will use it until either there is another update to resolve this glitch or someone else identifies a quirky setting that I inadvertently activated...

HT1688 I just noticed my calendars over a year old are erased! They used to be there. What happened? How can I get them back?

I just noticed all my calendars over a year old have been erased. They used to be there. How do I get them back?

Not sure if this will help, but if you are syncing your calendar with iCloud try going to Settings>Mail,Contacts,Calendars...scroll down to the Calendars section and tap Sync, then select All Events.

It takes like more than a day to copy folders of total 30gb from my external hard drive to my macbook pro. And same is to transfer from one destination to another within the macbook. i bought it on november 2012 it was fast then. don't know what happen?

i am having problem copying any files or folders from any external device or moving between folders within the macbook. its too slow and takes a load of time. as you can see above picture it makes all clear.
its not even old i just bought it on november 2012. it worked fine 2-3 weeks but now it not good. even apps take more time to open. it is getting too slow so soon. anyone with solutions ? please help me.

What kind of external device is it? USB 2 is the slowest port on the Mac, Firewire 800 and eSATA and Gigabit Ethernet are much faster, USB 3 and Thunderbolt are extremely fast.
Also, if the hard drive is almost full things can slow down.

I've imported one folder with MXF files successfully, but cannot do it with the other two folders. I fear I may have messed with the original naming. How can I import the rest?

I shot footage with a rented Canon C300 (using their cards). I transferred the footage to my laptop and I've been able to use log and transfer for the first folder of footage, but the remaining two folders of footage aren't being acknowledged as importable [it "contains unsupported media or has an invalid directory structure. Please choose a folder whose directory structure matches supported media."] is there an example of a valid structure that I could mirror to make log and transfer successful?

Look at the first folder for the proper file structure. But it might not be as simple as folders and the order things are, you might be missing ancillary data...files that tie to the media files. If you are, then L&T won't work, and your best bet is to get the Calibrated MXF software from divergentmedia.com That will allow your computer to read the MXF files natively...to allow you to convert them to ProRes. (trying to work with those native might prove difficult).
I highly recommend tapeless offload software when shooting tapeless. ShotPut Pro from imagineproducts.com is my favorite...works with just about every tapeless format. What it does is copy the footage, and verify that everything has copied over...double checks everything. It also automates the process, will offload to multiple locations... I swear by this software.

I have Calendar v 7.0 and Entourage 12.3.6 2008 on OS X 10.9.2. I cannot import Entourage events into Calendar - this was never an issue with iCal. Whats happened and how can I import details into Calendar or do I need iCal back?

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