I have changed my email address in iTunes and my password but when I want to purchase a movie on my Apple tv it still shows my old email addres?

I have changed my email address in iTunes and my password but when I want to purchase a movie on my Apple tv it still shows my old email address?

Hi katefromne,
You can reset all of your settings for the Apple TV, which includes your account information:
The information is on page 31 of the Apple TV User Guide
manuals.info.apple.com/en_US/apple_tv_3rd_gen_setup.pdf
You can reset all of the settings on your Apple TV to factory values.
Important: This requires you to reenter all of your network and account
information.
To reset all settings:
Choose Settings > General > Reset > Reset All Settings.
The following site will provide all of the information you need to know about your Apple ID:
Apple - Support - Apple ID
I hope this information helps ...
- Judy

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I recently chenged my email address on Itunes. When I plugged in my Ipod 4th generation Itouch, it still shows my old email address.
It syncs everytime, but the old email address is keeping me from making other purchases. How do I fix this?

In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)

I have changed my email address and changed my Apple ID. However iCloud on my ipad and an ipad mini still shows my old email address. How can I change my iCloud email address?

I have changed my email address and changed my Apple ID. However iCloud on my ipad and an ipad mini still shows my old email address. How can I change my iCloud email address?

Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

HT4009 I have recently changed my email address, now am having problems with signing into apps...as it still shows the old email address. I need help ...anyone??

After recently changing my email address on my iphone 4, am now having problems signing into the apps using my apple id....I have the apps still showing the old email address...and the password has not changed....can anyone tell me how to fix this? Thank you in advance...

You've updated your iTunes account to have your new email address on it - you might need to log out of your account by tapping on it at the bottom of the Featured tab in the App Store app and then log back in with the updated version of your account so as to 'refresh' the account on it.

Icloud still shows my old email address when I try to enter, asking me for a password I no longer have. I need to change my email address and password in ICLOUD but I can't find a way to do it. Any ideas? Thanks.

icloud still shows my old email address when I try to enter, asking me for a password I no longer have. I need to change my email address and password in ICLOUD but I can't find a way to do it. Any ideas? Thanks.

Logout (System Preferences>iCloud) then login with the new address and password.

Changed email address with itunes...now i can't make a purchase using my ipad because it is showing my old address

Changed email address with itunes...now i can't make a purchase using my ipad...old address is showing when i try to purchase an app and the old password does not work...what to do?

Settings -> Store -> Apple ID
In the future, please search before posting asy our qeustion has been asked and answered dozens of times in the past.

I changed my email address of itunes and aps and cannot download aps because the old email address keeps showing up--what is wrong

I changed my email address for itunes and the app store and when I try to down load a new app, my old email address appears and I cannot down load the app--any help

When you change the primary email address on your account you may need to then log out of your account on your iPad by tapping on your id in Settings > iTunes & App Store and then log back in with the updated version of the account so as to 'refresh' the account on it

I changed my Apple ID email address yesterday and now my IPhone 4 and my Ipod 5 will not allow me to upload any apps as they both still show my old email address. How do I change the email address on the devices???

I changed my Apple ID email address yesterday and now my IPhone 4 and my IPod 5 will not allow me to upload any apps. When it asks for my Apple Password it still shows my old email address. How do I change the IPhone and IPod to recognize the new email address????

Hello there, emsariel.
The following Knowledge Base article offers up some great information in regards to the issue you are describing:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My email recently changed and so I updated my Apple ID to reflect my new email, but my Icloud account still shows the old email as the username on both my Iphone and Ipad and for the life of me I can't figure out how to change or delete it.

My email recently changed and so I updated my Apple ID to reflect my new email, but my Icloud account still shows the old email as the username on both my Iphone and Ipad and for the life of me I can't figure out how to change or delete it. My password doesn't work with the old email address. When I look for my old email address in the Apple ID support area it says that the ID doesn't exist. Help!!!

You have to go to Settings>iCloud and tap Delete Account, then sign back in with your updated credentials. This deletes the account and your synced data from your device, but not from iCloud. Provided you are signing back into the same account and not changing to a different account, your data will be synced back to your device when you sign back in.

HT201209 Hi, I have a prepaid visa card but when I want to purchase a product, I face" please connect to Itunes support to complete this transaction". what should I do and how can I connect with Itunes support?

Hi, I have a prepaid visa card but when I want to purchase a product, I face" please contact to Itunes support to complete this transaction". what should I do and how can I contact with Itunes support?

These are user-to-user forums, you are not talking to Apple here and they don't monitor these forums (I've asked the hosts to remove your email address from your post).
You can contact iTunes support here and ask why you are getting the message and how to resolve it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I have installed the latest version of iTunes for Windows 8 but when I try to open it, it says Windows has an error and I simply can't open it any longer. Any help is appreciated!

I have installed the latest version of iTunes for Windows 8 but when I try to open it, it says Windows has an error and I simply can't open it any longer. Any help is appreciated!

Hey socestlavie,
Thanks for the question. I understand you are experiencing issues with iTunes for Windows. The following resource may help to resolve your issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M.

Since i have updated my iphone everytime i open an app it comes up with a message 'connect to itunes to use push notifications, may include alerts, sounds and icon badges, i have backed up my phone on itunes and restored phone but its still doing it, :(

since i have updated my iphone everytime i open an app it comes up with a message 'connect to itunes to use push notifications, may include alerts, sounds and icon badges, i have backed up my phone on itunes and restored phone but its still doing it can anyone help?
Em

Return the iPhone and get your money back. It has been
hacked/modified/jailbroken and likely cannot be made
operative.

I had 10$ in my apple id and I buyed two other 10$ itunes gift card when I reedeemed them I've got 30$ in but When I wanted to purchase 19.99$ in a game it said you don't have enough credit when I cheked my account credit there was only 3.31$ left

I had 10$ in my apple id and I bought two other 10$ itunes gift card when I reedeemed them I've got 30$ in my account but when I wanted to purchase 19.99$ from clash of clans game it said you don't have enough credit when I cheked my account credit there was only 3.31$ left and there was no gems in my game.
What happend to this 26.69$?I'm sure i didnt bought anything else.

Mikeandnicki wrote:
I have looked through everything but cannot find a way to delete or spend the 69 cents credit. Can anyone help me?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I installed itunes and quick time but when I try to open itunes I get a message that reads "quicktime failed to initialize (error -2096)"

I installed itunes and quick time but when I try to open itunes I get a message that reads "quicktime failed to initialize (error -2096). I have removed both itunes and quicktime from my computer and re-installed them and I still get the same message. What do I do to get itunes to work?

That one is often a compatibility mode problem. Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode

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On your mac/Win PC can you log into the iTunes Store with your Apple ID and password??
Can you download one of the free songs/books/ videos (look under Free on iTunes)?

I have changed my email address in iTunes and my password but when I want to purchase a movie on my Apple tv it still shows my old email addres?

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