I have "chatted" with customer service 5 different times. I was sent here. I have activated Photoshop Elements 9 on two different iMacs. They are both dead and I am unable to get it to activate on my newest computer. iMac. Can anybody help me?

Unfortunately, only adobe can help you with that, as most people here are just posters such as your self and don't work for adobe.
If you go here and use the Chat now button (bottom of page), they should get you up and running by resetting your activations.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

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Hi hello i bought adobe photoshop elements but when i typed my serial number in and push on install i get this - 1 fatal error(s), 0 error(s) can tell me someone what i did wrong ?

hi hello i bought adobe photoshop elements but when i typed my serial number in and push on install i get this - 1 fatal error(s), 0 error(s) can tell me someone what i did wrong ?

Photoshop Elements is not part of the Cloud, I will move this to that forum
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
-http://helpx.adobe.com/contact.html?product=photoshop-elements or
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

Installed my Photoshop Elements 7 on my new laptop. Says my serial number is invalid. Chatted with customer service rep and she says the number should work. What now?

Installed my Photoshop Elements 7 on my new laptop. Says my serial number is invalid. Chatted with customer service rep and she says the number should work. What now?

Hi,
Did the serial number come from a boxed set and previously installed from disc and are you now trying to install from a download?
If so, that will not work - the serial numbers are different.
If you don't have a dvd drive on your new system, perhaps you could get someone to copy your disc to a memory stick and install from that.
Brian

Is there an online chat with customer service.

is there an online chat with customer service on the verizon site.

This does NOT work! It only gives you so-called information but does NOT connect you to a service rep/live operator/whatever you want to call it! I was "lucky" enough to somehow get connect with someone and then got disconnected just as it looked like we were getting somewhere. I've been trying for the last 15 minutes or so to get reconnected, with absolutely no luck. I can't call in for help since I need to be pressing buttons on my phone as I get info from the tech support person. Here is the transcript of our "conversation:"
>> chat transcript removed to comply with the Verizon Wireless Terms of Service <<
It was at this point that we got disconnected! This site is worthless, as is the advice I've gotten every time I've ever had to get help at the Verizon stores.
Message was edited by: Verizon Moderator

I am trying to instal the latest version of iTunes onto my MacBook Pro, but my computer has been "configuring" the installation since 5pm yesterday and now it is 10:30am. It has never done this before. Can anybody help me out?

I am trying to instal the latest version of iTunes onto my MacBook Pro, but my computer has been "configuring" the installation since 5pm yesterday and now it is 10:30am. It has never done this before. Can anybody help me out?

Many thanks b Noir
This is a copy of ONEof the keys in the registry I changed as told by Apple support today. I also have changed others as instructed by GEAR software support to manually delete GEAR drivers (that I had installed but couldn't delete some of the others they mentioned from Windows system 32. Then some bright spark at work told me I need the Gear drivers so I downloaded the software and installed again.
Sorry, just this minute went to insert image and it is giving me a message saying this sort of content is not allowed?.
The most recent key I altered is in: HKey _local _machine. System\class - 4D36E965-E325-11CEBFC1-08002BE10318. Upper Filter data: Upper filter NTIDrvr SiRem GEARAspiWDN.
The GEARsoftware info about manually deleting GEAR drive is from:
http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
I hope you can help

Does anybody know how to retrieve an app downloaded, it has actually come onto my iphone but i need it on my mac desktop, its the word processing app, PAGES, it is sitting in iTunes at the moment and I cannot get it onto my desk top??? can anybody help me

Can anybody help me retrieve an App from itunes onto my desktop???

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
iOS apps for the iPhone and iPad can not be used on a Mac. Apps for a Mac canot be used on iOS devices. iOS and OS X are two different operating systems and the apps developed for one do not run on the other. There are two separate Pages apps, one for the Mac and one for the iOS devices. If you want to use Pages on your Mac, you will also need to buy it from the Mac App Store.
http://itunes.apple.com/us/app/pages/id409201541?mt=12

I tried updating to os 4.3.3 but Tsed update incomplete due to error. I am now stuck with image of usb and ITunes on IPad. I cannot reboot it or connect to computer. Can anyone help?

I tried installing os 4.3.3 but ITunes advised of error before completing. I am now left with image on screen of 'usb to be linked with ITunes'. I cannot reboot my IPad or connect with ITunes to re-sync. Can anyone help? Thank you

I have encountered this problem with my first IPAD2 and brought it back to the Apple Store. They gave me a new one and I used it for a few weeks and my MIC was not working so I decided to try and install the update. I hard wired my laptop this time and again I had the same error. The IPAD2 froze so I went back to the Apple Store and they tried to fix the problem. They could not. So they are going to give me another new one. I asked them what the problem could be and they said it was my computer and I should select the download and not the download and install. But to be honest I do not remember I had that option. When I get my new one, I will see if I get the option to select how I update my IPAD. I also saw a message on this site that suggested closing all security programs before attempting to updat the software. I did ask the apple rep when I returned my IPAD today if the security programs would interfer with the update. They said no, but I will try anything to get the update to work. If you find an answer let me know

I have a new computer and would like to transfer about 3000 songs from old to new computer. Can anyone help me please?

I have a new computer and would like to transfer all my I tune library of 3000 songs from my old to new computer. Can anyone please help me. Also how do I back up my entire library on to DVD's>

Refer to these articles:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
iTunes: Back up your iTunes library by copying to an external hard drive
http://support.apple.com/kb/HT1751

Every time I use the internet the pages keep reloading every 10-20 seconds. worked with my internet provider for over a year thinking it was their fault, but it turns out it's my computer. Can anybody help? Thanks.

Every time I'm using the internet, my pages reload every 10-20 seconds. Very aggravating. I worked with my internet provider for a year thinking it was their fault, but it turns out to be my computer, not the internet provider. Can anybody tell me why this is happening? Thank you.

Hi Mary,
Open Console in Applications>Utilities & see if there are any clues or repeating messages when this happens.

I can't access my pictures anymore through iPhoto because I simply don't know where they are stored when imported into iPhoto. The library used automatically before is not shown anymore. Can anyone help me to recover all my pictures?

I had some problems with my MacbookPro and did some clean up and further back-up (time machine already in place for a long time). Now, suddenly I can't access my pictures anymore through iphoto asking me for a library (never asked for before) and I have no clue where the pictures are actually saved when imported in iphoto. Can anyone help me recover my pictures, such as telling me WHERE the pictures are actually stored? Thank you so much!

I had some problems with my MacbookPro and did some clean up
A critical question - exactly what "clean up" did you do and how?
Do you have an iPhoto library in yoru pictures folder? If you depress and hold the option key and launch iPhoto - what do you see in the select library window? Select each library there and see what you have
LN

I paid my bill on line, and it somehow posted twice, so that I overpaid by $443.57. I have spoken to customer service several times over the last 5 days, and was told that my refund request was "sent via TOPS form to the treasury department". Having recei

>> Duplicate post removed to comply with the Verizon Wireless Terms of Service Please see Bill Over-Payment <<
Message was edited by: Verizon Moderator

See my reply to the other identical post you made on this issue.

Hello all when i delete my messages on my iphone they are still in my inbox in my hotmail account when i check it on a computer. how can i have it be deleted from my inbox as well. thanks

hello, when i delete messages from my iphone its not deleted when i check my inbox from a computer. is there a way for me to delete it only once, i use a hotmail account. thanks

Settings/Mail/<yr hotmail account>/Advanced/Delete from Server = When Removed from Inbox
This will cause messages in your Hotmail inbox ( on the Hotmail server) to be deleted when you delete them from the Inbox on the iPhone.

I am unable to import pictures from my iphone to my computer. Can anyone help?

I am unable to import pics.

It sounds like you are using an application to import. You can do it manually.
Start > Computer (on the right) > scroll to the bottom and you will see your iPhone under Portable Devices > Open it and you will see a Drive, open that and there will be a DCIM folder. That is where your photos will be (There may be other folders each holding photos).

I am having difficulty playing most pogo games and need help with it. I have down loaded the recent version of java and am still unable to get the games to load. Is someone able to please help me ? Thank- You

I am seriously needing some help and guidance in getting my mac to help me play pogo games. I will be thrilled with any help to show and tell me what to do. Thank-You so much !

Back up all data.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
Right-click or control-click the login entry in the list. From the menu that pops up, select Change Settings for Keychain "login". In the sheet that opens, uncheck both boxes, if not already unchecked.
From the menu bar, select
Keychain Access ▹ Preferences ▹ First Aid
If the box marked Keep login keychain unlocked is not checked, check it.
Select
Keychain Access ▹ Keychain First Aid
from the menu bar and repair the keychain. Quit Keychain Access.

When I open itunes I get a 'DATA EXECUTION PREVENTION' 'Windows closed program'. Can anybody help please.

When open iTunes it starts OK then a message from Windows appears, 'DATA EXECUTION PREVENTION Windows closed program'. Then the whole thing shuts down. Does anybody know how to sort this out please. I am using XP operating system and have recently updated iTunes. Thanks

Hi alanfromharlow,
It sounds as if iTunes is failing to launch properly on your Windows computer. You don’t mention what version of Windows you have, but one of these two articles should be useful to you -
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
Thanks for using Apple Support Communities.
Best,
Brett L

I have "chatted" with customer service 5 different times. I was sent here. I have activated Photoshop Elements 9 on two different iMacs. They are both dead and I am unable to get it to activate on my newest computer. iMac. Can anybody help me?

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