I have connected a new time capsule to a dsl modem. It doesnt see the internet. Airport utility says: Disconnected. But it isnt. Internet tab shows PPPoE. Must I enter Account Name or Password? If so, where do I find them? If not, what do I do?
I have connected a new Time Capsule to a DSL modem using an ethernet cable . The modem is working fine and connected fine. But the Time Capsule doesnt seem to be talking to the modem. If I click the internet Icon in Airport Utility it shows Disconnected.If I click the Time Capsule icon and go to the internet tab it shows Connect using PPPoE. Is that what it should be? In the box below there is place for an account name and password. DO I need to filll these out and if so what do I put there--information about the Time Capsule of informationabout the Modem? And where do I find the information.
Or am I completely on the wrong track.
Thanks. The modem is a Speedtouch ST585 v6. How do I know whether it is in adsl bridge? Also this is a modem-***-router. Does that make a difference?
If you did not put it in bridge then it is not in bridge..
Connect a computer directly to the modem.. open the browser to either 192.168.1.254 or 10.0.0.138 (if neither of those work you will have to check the IP address your ISP has set).
BTW who is your ISP and do they allow PPPoE.. for instance most ISP in UK do not use pppoe so you have no choice but to run the 585 as a router. In which case bridge the TC
Anyway.. open the setup configuration in the Thomson and select a template that says bridge.. run through the wizard and it will then bridge the modem.
And I am using Airport Utility 6.0. How do I get the earlier version?
By reading the site link I just gave you.. downloading the utility and running it on your computer. Or simply google to 5.6 lion airport utility... that is the way I find things when I don't have the link memorised.
Finally, AIrport Utility shows a number in a red dot next to the time capsule icon, currently 2. What is that for? What does it tell us?
Firstly download the useful utility.. but the dots tell you something is wrong and preventing the TC from working.. if you open the utility it should tell you what the errors mean.. I cannot tell you what they are, but it is likely to be no internet connection and pppoe has failed.
Similar Messages
-
I have a HP Officejet Pro 8500 A909a connected to a Time capsule. My iPad 2 don't recognise the printer. Why?
The pad will print to any airprint compatible printer. Hp makes several, but i do not see yous on the list.
Here is the list
http://support.apple.com/kb/HT4356
You can download the hp eprint app from the app store and see if that works for you. -
I have a 1st generation Time Capsule with current firmware. Can I define the time periods when my children's devices have access to the wi-fi network?
Can I define the time periods when my children's devices have access to the wi-fi network?
Yes, using the Timed Access feature in AirPort Utility, you can setup specific rules for each wireless device which define the exact timeframe each day that the device will be allowed to connect to the wireless network.
Example....junior's iPhone can connect.....
Everyday......Between.....9 AM and 10:00 PM
or
Weekdays.......Between......4 PM and 9 PM
and Weekends.....Between......9 AM and 11 PM
At the same time, your own personal devices will have Unlimited Access at all times. -
Hi. I am using a time capsule for few PC s. I have made 5 different account to access time capsule. but in windows when I enter account name and password for one account, i cannot access other accounts, because windows saves username. how can i prevent this from happenning. I really need to access all my accounts and dont want it to save automaticlly.
Why have 5 accounts if you need to access all of them.. just have one account?
Sorry I cannot follow why you would even use the PC to control the Time Capsule. Apple have not kept the Windows version of the utility up to date.. so they keep making it harder and harder to run windows with apple routers. -
Time machine not connecting with new time capsule
Will someone please help? I have just recently joined the MAC family and purchased a new Macbook along with a new time capsule. It took unbelievably long to get things running (ie wireless access with 2 other PC based desktops and a PC laptop and shared network printing with an USB connected printer to the time capsule)- I thought macs were supposed to be easy?! Anyways, the only thing that I cannot figure out is how to properly set up time machine. I follow the instructions and turn time machine on, choose my backup disc (which is the time capsule), but when I click "use for backup", I keep getting the "connection failed- server may not exist or it is not operational at this time. Check the server name or IP address and your network connection and try again" What am I supposed to do now? What is there to check when all of the other computers are able to access the internet (including the Macbook) and wirelessly print. The stupid timecapsule router function is working but the backup portion of it is not???!!!! Please help someone who is about to give the mac and the time capsule to the first person walking down the street - it has been a frustrating 2 days.
First, restart the Time Capsule by disconnecting the power adapter and reconnecting it. If other devices on the network can see it, you can skip this step.
From the menu bar, select
▹ System Preferences... ▹ Network
Click the lock icon in the lower left corner of the window and authenticate to unlock the settings, if necessary. Click the Advanced button, then select the TCP/IP tab in the sheet that drops down. Click
Renew DHCP lease.
Try again to back up.
If you still can't, open the Time Machine preference pane and delete the TC from the list of backup destinations. You may have to unlock the settings by clicking the lock icon in order to do this. Then add it back. -
I have a 1st generation time capsule and an extreme b/g. Is the extreme slowing the network down
I have a 1st generation time capsule and an appe extreme b/g. Is the extreme slowing the network down? Should I dump it an get the new n version?
yes it is likely to be slowing down the network because you are using 802.11b/g
from what i recall with b/g a slow client can slow down the entire network to that clients speed.
this was the major improvement with 802.11n and Mimo. each client can be connected to the access point without affecting your speed to the rest of the network
its reccomended to get all new "N" equipment if you have the budget for it. some of those old airports and time capsules can still be worth something on amazon marketplace so you might be able to sell them
if you want to create / join / extend a netwowrk your going to probably need all "n" based equipment.
buy the new 4th generation time capsule or the new 5th generation airport they have better stronger radios
in the mean time configure your base station router to a high multicast rate, so it will prevent devices connecting to it at 1-2 mbps speeds and slowing down your network
if you have an apple care covered mac remember the airport / time capsule rule. all airports and time capsules purchased 2 years before you bought your mac to the 3 years of apple care covers them. if you do not have apple care then the standard warranty applies -
I cannot connect to wifi using my MacBook, my phone and Xbox work but there is no prompt for the WPA password and when I go to the diagnostics page it prompts me to choose a certificate or enter an account name and password? What account name are they referring to? I have entered everything I could think of; the actual connection name and password, the Internet provider login email, my MacBook account name as password... What the heck. After I try, it says connecting for awhile, then fails...
Select the network from the Airport icon drop down in the menu. Then put in the password.
-
I can't get my movies and tv shows on iPad now that I have added iCloud. The problem is that my iTunes account has different name and password from my mobile me account. Can I change my iTunes account name and password so that they will transfer to my iPad with the mobile me / iCloud account? I need to figure out how to make the two accounts one or iCloud has to be able to accept my iTunes account with years of music and movies.
Hunter of Sock Monsters thanks...I did follow your advise. I went to the iforgot site and tried answering the secret questions twice. I got the "wrong answer", so the next time I asked for an email authentication. I am still waiting. I don't know what the usual time for waiting normally is. I am still waiting for an email reply from three days ago. I'm not going to hold my breath. My ipad is out of warranty but I may have to beg for help from support? I'll wait awhile longer. Maybe there is another thing someone could come up with. I appreciate your fast reply Hunter.
-
Time Machine loses connection to new Time Capsule
My new 2TB time capsule (replacing my older 2tb time capsule) has been giving me some issues. Trying to backup a couple macs w/ Time Machine. Pretty straightforward stuff, nothing too crazy.
A few facts:
- Running 10.8.4 on both macs
- Most recent firmware update has been applied to TC
- Sleep mode disabled on both macs
When I reboot my computer and start the process of backing up, everything works normally. Then after a certain period of time (varies) it will lose the connection to the disk and the backup fails. This happens every time on each mac. Both machines are still connected to the router, they just lost a connection to the drive. If I navigate to the drive in finder, sometimes it will reconnect. Other times it will not.A little more info: I isolated the problem to when the disk is being accessed by more than one device at a time. When this happens, the disk gets temporarily disconnected.
Is your new TC the latest AC model.. or Gen4?
The new TC, about a week old.
So this is a few hours or a few days?
Minutes.
Is the TC main router or bridge in the network?
Main router. No other bridges.
Have you reset to factory the TC and redo the setup.. use all short names.. no spaces and pure alphanumeric.
For everything.. TC name wireless names disk share name.
Yes to everything.
If you can test with ethernet.. does the problem still occur??
I have not tested this, might be next step.
Thanks -
How to connect my new Time Capsule and new Apple TV to my Airport Extreme?
Hello, I just moved into a new apartment with one DSL outlet for internet from the kitchen. I set up an Airport Extreme in the kitchen without a problem. But I don't know how to set up the TIme Capsule in my home office and the Apple TV in my living room? Can someone help me? Thank you very much!
RayI would try to connect the Extreme and the TC by ethernet for a more reliable and faster network. The secondary router must be in bridge mode, use Airport Utility "manual" to set that up.
Once your network is tested by yourself and reliable then power up ATV and use the remote to go to setting. Assuming you have a main computer with your itunes library setup and launched without sleeping then go to ATV settings/computers and point to your computer which has your library. ATV should give you a 5 digit code. Enter this in your itunes column on lefthand side, its self explanatory assuming in itunes preferences you have checked under ATV "look for ATV." -
My time capsule is currently not backing up my MAC. My airport utility states it can't find any airport wireless devices. But I can access the internet via my time capsule. I was trying to reset my time capsule but it won't let me since the airport utiity states it can't find any airport wireless devices.
i was having the same problem. i held the reset button on my airport express for ten seconds, waited for it to restart and than unplugged my internet modem for 15 seconds and waited for it to restart and my wireless worked. but when i go to setup everything through the airport utility everything goes to crap and i have to start over again. i don't get it.
-
Can I print wirelessly using my iPhone to a printer that I have connected to a time capsule?
I have a printer connected via USB port on the time capsule, and I have the printer shared throughout the network. The printer is not an ePrint model. Since the printer is in my network, can I use my iphone or ipad to print documents?
If you have a Mac running on the network, try Printopia.
There is a free trial, so you will know if will work before you buy. There are other apps that can do this as well, but I cannot offer a specific recommendation.
Printopia - Ecamm Network -
Connecting to new Time Capsule remotely from a PC
Hello,
Sorry for asking this question, I searched through some websites online but I couldn't find any convincing answer. I am using TC with my iMac and Macbook Air (remotley) and it works fine, Now I am trying to connect to the TC remotely on windows 8. I have Airport Utility 5.6.1 intalled on my windows machine. The setup works fine when I am inside the network but when I am out, nothing shows up in the Network window.
Any idea on how to make it working ?
Best Regards,The sad news is that it won't work.. TC only exposes AFP protocol to the web.. PC do not use AFP.. only SMB. Apple made using any other protocol impossible.. so the sad news.. you cannot do it. SMB is blocked from use over internet.. it has no security and even if you play tricky with it.. opening the required ports will present a hole into your network the size of a large ocean.. don't do it.
Nor does apple provide anyway for windows to work of course .. why would they.
You can do it by proper PC means.. that means get a vpn router. Relegate the TC to bridge behind the vpn router and connect directly to your home network by vpn.. the MBA can also connect this way.. ie it is universal unlike Apple's BTMM method. -
A query about Time Capsule, Ethernet, and DSL modems...
When I originally set up my modem, I used the network assistant and it seemed to "auto-connect", where the assistant tells you that your ISP "may allow you" etc. This was done with the ethernet cable as Modem to Macbook Pro. Then when I purchased a TC, I simply connected the ethernet cable to the TC and let Airport Utility set up a wireless network.
All was fine, until I was trying to ensure my security was half-decent. I changed a few settings in the TC, and then spent an afternoon trying to get my MBP to "see" the wireless network. I got that managed as well.
What's confusing me is this, and I hope someone can help me and explain it like I'm a 5-year-old.
1. In speaking with the ISP tech support, they seemed pretty sure I had to enter specific DCHP, DNS, etc. values in their fields, yet with the network assistant, it seemed to do this not only on its own, but with different values (numbers) then the one tech support told me to use, including an assigned "public" 192 IP address.
2. Moreover, the ISP told me I should use PPPoE, yet the network assistant seemed just fine with Ethernet and DCHP.
3. My ethernet IP address (System preferences/Network) is different from my Airport IP address. Is this normal?
4. Strangely, when I connect another ethernet cable from the TC ethernet out port to the MBP (I was attempting a quicker Time Machine incremental back up), and turned Airport off (as an experiment), I still have internet connectivity. I thought TC ethernet out to MBP would only be for disk data transfer. Is this normal? If I have Airport "ON", would that cable then only be used for data transfer?
5. I have the TC in Bridge Mode, with Access Control to "Not Enabled". I originally had my MBP and iPod Touch MAC addresses added to Access Control, until I read that this doesn't really help with security. As it stands now, I increased my WPA2 password from an easy to remember one to a random 25 character one. Basically, I am hoping someone can tell me the settings I should use (with detail) to make both the network settings AND the wireless network as safe as possible without having a computer science degree.
Additional information: I only use my MBP and iPod Touch, and the wireless network is only for my use. No guests whatsoever. I do have a usb printer connected to the TC. The modem has a wireless "WLAN" feature which I have turned off since I have the TC. For my email accounts, I have the correct ports entered, as far as I can tell and as far as I've been told by those providers. I occasionally use Acquisition (not sure how safe it is security wise), and I'm often online playing Call of Duty 4 (wirelessly). I think that all I can think of that's important.
I really appreciate everyone's comments and guidance.4. Strangely, when I connect another ethernet cable from the TC ethernet out port to the MBP (I was attempting a quicker Time Machine incremental back up), and turned Airport off (as an experiment), I still have internet connectivity. I thought TC ethernet out to MBP would only be for disk data transfer. Is this normal? If I have Airport "ON", would that cable then only be used for data transfer?
Whichever connection is toward the top of the list in System Preferences-> Network preference pane is the one which will be used.
5. I have the TC in Bridge Mode, with Access Control to "Not Enabled". I originally had my MBP and iPod Touch MAC addresses added to Access Control, until I read that this doesn't really help with security. As it stands now, I increased my WPA2 password from an easy to remember one to a random 25 character one. Basically, I am hoping someone can tell me the settings I should use (with detail) to make both the network settings AND the wireless network as safe as possible without having a computer science degree.
WPA2 with a long non-dictionary password is the best wireless security.
2. Moreover, the ISP told me I should use PPPoE, yet the network assistant seemed just fine with Ethernet and DCHP.
If your ISP uses PPPoE for Internet connections, the device connecting directly to the DSL modem should be configured to use PPPoE.
3. My ethernet IP address (System preferences/Network) is different from my Airport IP address. Is this normal?
Yes -
Config Time Capsule with ZyXEL DSL modem/router
Hello everyone,
I have been beating my head about this for the last week or so and it had drove me to drink (Really short drive by the way). I have CenturyLink DSL Service with a modem that they provided (ZyXEL PK5000Z), this is a modem/Wi-Fi router. What I am trying to do is have my Time Calsule be the Wi-Fi router so my AirPort Express can extend the network and do what it does to get my devices connected. When ever I have my Time Capsule connected to the modem, it will drop the internet connection within 10 min to 30 min, but when I have the modem wired to my Mac it stays connected for days. I have tried many different configs and putting the Time Capsule in "Bridged" mode with the ethernet cable in both the internet port and LAN port... same problem. If anyone could please help me get this setup, that would be amazing... plus this would save me from having to call the CenturyLink Tech Support line.
Thanks,
JamesStrange things happen.. the TC should be fine bridged to the Zyxel.. as long as you turn off wireless in the Zyxel and only use wireless in the TC.. you must create the wireless network.. not join a network.. people try to do both at the same time and end up in a mess.
Then you can check the extend wireless network in the TC and airport should be able to extend it.
But I would also add the following.
Fix radio channels.. if you have difficulties the less auto the better.
Use SMB names ie short, no spaces, pure alphanumeric for everything but particularly wireless.
And use a different name for 5ghz.
Use only WPA2 Personal security.
If you lay off the grog for a bit it helps keep the mind clear.. to think through the things.. although I do understand the frustration.
Let me suggest you post all the setup screen shots and that can help us loads to figure out if you are making a mistake.
Maybe you are looking for
-
Is there a way to use bpm object in jsp (java)
hello i could see that the bpm object can be used in jsp with javascript and fuego tag. but is there a way to use bpm object with java code? thank you!
-
Hi collegues, I am developing an OO ALV grid. This grid contains editable fields too. If I want to use the help function in these fields, it doesn't work at all times fine. The help for 'material number' is OK, but in all other fields (for instance '
-
Movies on iPad - stops and starts
Why does movie on iPad keep stopping?
-
How do I ..Contact issues in address book
Hi everyone, my problem is this. I am using 10.9. having upgraded recently. I wish to create a list of people to send e-mail to on a regular basis and don't want to manually imput names each time. I am aware that is is possible to do this from the co
-
I do not want Bing in my computer. I get angry and uninstall the new firefox because i can not keep bing at bay. Every time I go back and install Firefox because I do not like Opera I have Microsoft's Bing invading my system as yahoo search or bing.