I have copied over my music file to a new computer and the music shows on itunes but wont play. When I track where the song is located it is reading the wrong information. How do I change this as Edit Preferences has the right location
I have copied over my music files to a new computer and the music shows on itunes but wont play. When I track where the song is located it is reading the wrong information. How do I change this as Edit>Preferences has the right location?
Select one of the tracks with a broken link, press ctrl-i to Get Info. Say No when iTunes asks if you would like to locate the track, then look at the Summary tab for the location expects to find the file in.
Now try to locate the file in question. The two locations should give a clue as to what to do next.
Here is an example with a file I've deliberately moved from the new layout to the old pre-iTunes 9 layout.
This means iTunes is expecting to find the file at:
D:\iTunes\iTunes Media\Music\a-ha\Take On Me\01 Take On Me.mp3
but it isn't there because I've moved it to:
D:\iTunes\iTunes Media\a-ha\Take On Me\01 Take On Me.mp3
which is where it would have lived back in iTunes 8 (though the media folder would have been called iTunes Music back then as well).
If you can provide the expected and actual locations of a broken track I should be able to suggest the easiest way to resolve things.
tt2
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How to use copied music files on a new computer under iTunes
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Thanks in anticipation.
RayI have now determined the problem. I have just had to rebuild my system and had not loaded the audio drivers so it would not play music. So your original answer was all that was needed (had the audio drivers been installed).
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I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully under me?
The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. -
I'm trying to answer my security questions and it's saying the answers are wrong. How do I change this?
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(75535) -
When I right click on a link "Open link in new tab" since a few days, it "jumps over" the tab to the right and opens in the tab next to that. How can I change this back to opening in the tab next to the page from which I opened as it used to be?
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") -
My music files etc were all located on my old laptop which was stolen. I have just plugged my iphone in to my new computer and it has deleted all my files. Has anybody got any ideas on how to retrieve the files?
WINDOWS?
Connect the iPod to your PC. If iTunes starts syncing (ie erasing) your music automatically, hit the X in the upper right hand corner of iTunes display, to the left of the search box, to stop it.
In Control Panel, Portable Media Devices, double-click your iPod.
In the Tools menu -> Options, in the View Tab, check "Show hidden files and folders."
Navigate to the Music folder. On my 'pod, the full path is
Portable Media Devices\NAME of IPOD (F:)\iPod_Control\Music
Select all the music folders, and drag and drop them into a folder on your hard drive, or directly into iTunes.
And you're done! The iPod music folder structure is strange and inexplicable, but once you move your files into iTunes you can set it to automatically organize your folder by artist and album to clean that up. (To do this, in iTunes Edit menu, choose Preferences and in the Advanced tab, check "Keep iTunes Music Folder organized."
might be out of date worth a try -
I have a new computer and want to move my Itunes libriarys to this new PC. How do I do this .
I have a new computer and want to move my Itunes libriarys to this new PC. How do I do this?
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
If you have an iOS device that syncs with contact & calendar data on your computer you should migrate this information too. If that isn't possible create a dummy entry of each type in your new profile and iTunes should offer to merge the existing data from the device into the computer, otherwise the danger is that it will wipe the information from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data. If you don't have any Apple devices then see HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store.
tt2 -
I added apps by syncing with a Mac. It was under my husband's ACCT. When I tried to update apps on my iPad, it was his account. How do I change this? It only happens when I try to update apps
Apps will always be tied to the account from which they were purchased.
If they were purchased from your husbands account, then they will have to update using that account. -
My computer was stolen so I deauthorized all computers that had iTunes on them on 10/28/2011. I have a new computer and it was authorized for iTunes. When I checked my account it says I have 2 authorized computers, but this new computer should be the only one. How can I deauthorize whatever the other computer is? I don't want whoever stole my old computer to be able to use my iTunes account.
Get all that music back in itunes and sync again.
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You should be able to change the permissions on the files.. this is yet another bungle by Mavericks I suspect.
http://support.apple.com/kb/PH13799
Sometimes it is because you Migrated wrongly.
http://pondini.org/TM/E10.html
It is not up to Mavericks because sadly the guy who wrote all this great info died recently. -
My ipod randomly deleted half my music last night. When I plugged it into my MBAir, all my music and playlist were showing on itunes but the were all flagged. what's happened and what do I do to fix this???? HELP!
It doesn't say anything. It runs through the sync process like normal and tells me all of the songs that it's synking. But then when it says I can disconnect it, nothing actually synked.
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Synching ipod with new computer and lost music
We just got a new computer and I finally got to hook up my ipod. I tried moving my songs from the ipod into itunes and they wouldn't transfer so now I am synching the ipod with the computer; however, I seem to have lost the original songs that I had on my ipod before I downloaded the new songs. Did I really lose my songs or are they there? If they are there, how do I find them?
ipod mini 4GB Windows XPIf you syncronised your iPod with a new and different library it will have erased your original songs. You could have a look at this post for possible solutions but there's no real guarantee you'll get anything back: Buegie - Recovering Songs
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i need to add a new computer and take off a old one but can't find the site or place to turn it off i can only have two computers but i got three please help let me know where to go to shut one off to put the new one on?
Hello,
the way is written there Activation & deactivation help >>> (see there only to understand the procedure) Common activation problems >>> "Activation limit reached for [product]. This serial number has already been activated on 2 computers." "Maximum activations exceeded."
>>> How to deactivate or sign out >>> A single license for Adobe software lets you install the applications on two computers—for example, at home and at the office. However, you can use the software on only one computer at any given time.
If you want to install the software on a third computer, deactivate the software on the computer on which you will no longer use the software. Then, activate the software on the new computer.
Hans-Günter -
Hello. I have a new Computer and import my mediathek with an externe storage. When opened the new Mediethek in front of every song there is a explanation mark: original song could not been found. I try everything. Whats the Problem??
But it seems the OP has a setup where the media is on the external drive, and the library files are on the internal. This is what I refer to as a split library, Migrating such from one computer to another is not straightforward. Often iTunes will have some definite idea about where the files should live, and updating the setting of the media folder won't change that. If it requires a drive letter change that is usually not too hard, but sometimes there is another preference file that needs tweaking to indicate which of the old & new layouts for the library is being used. In more extreme cases I have a script for automatically making track by track repairs.
tt2 -
Hi. I recently purchased and downloaded an album from itunes, but I realized that I'm missing a song. how can i re download it?
You're welcome.
tt2
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