I have Creative Cloud installed and Photoshop installed, but I can not open the program itself. No idea why, everything is up to date and i was using it just fine yesterday.
I have Creative Cloud installed and Photoshop installed, but I can not open the program itself. No idea why, everything is up to date and I was using it just fine yesterday.
2015-02-24_1129 - DavidIpromote's library
Try resetting Photoshop Preferences. Use your Photoshop start icon to launch Photoshop and immediately press and hole Shift+Ctrl|CMD+Alt|Option keys Photoshop should Prompt you with Do you want your Preferences deleted. Reply yes. Photoshop should then delete your user ID preferences and then create a default set of preferences for your ID and start successfully.
Similar Messages
-
downloaded new software and still can't open files
Hi [email protected] ,
In order to read the PDF file, you need to download and install Adobe Reader. Please download it from the link below:
http://get.adobe.com/reader/enterprise/ -
I have just purchased Photoshop Elementar in Swedish, but can not open the program.
I have just purchases Photoshop Elementar in Swedish, but can not open the program. Why?
what file(s) (name and extension) did you download?
what are you clicking to start installation?
what do you see after clicking? -
I have transferres Adobe programs from my old Mac Book to my new Mac Book Pro, but I can´t open the programs!?
Adobe programs don't do well with migration. You should uninstall them, run the cleaner tool (CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3), and reinstall from the original installers, but you also need to be aware that many older programs are not supported on newer versions of OSX so this may not go smoothly.
-
How do you start a new project? I have downloaded Premier Pro CC. I can not open the program?
My account is in good standing and I have downloaded the Premier Pro CC. I can not open the software to start a project.
More computer information needed for someone to help... please click below and provide the requested information
-PPro Information FAQ http://forums.adobe.com/message/4200840 -
I downloaded and installed Firefox but I can't open the program.
This is the third time I've downloaded Firefox on this computer and have been unable to open it. I allowed it to become my default browser during installation but clicking on any weblink yielded this error message: "There was a problem sending the command to the program." When I changed the default browser back to Internet Explorer I could open websites using it, and also using Google Chrome, but still can't open Firefox.
See this thread for potential ways of removing Searchqu from your system: https://support.mozilla.com/en-US/questions/790833
-
Flasher Player should be listed as a plugin in tools for it to work?
'''Other items that need your attention'''
The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. You can also see your plugins from the Firefox menu, Tools > Add-ons > Plugins.
*Adobe Shockwave for Director Netscape plug-in, version 11.0
**Several security issues have been fixed since the version you are using
*Adobe PDF Plug-In For Firefox and Netscape 8.2.2
**'''Very old version'''; you seem to have missed the entire version 9 series
**New Adobe Reader X (version 10) with Protected Mode just released 2010-11-19
**See: http://www.securityweek.com/adobe-releases-acrobat-reader-x-protected-mode
*Next Generation Java Plug-in 1.6.0_19 for Mozilla browsers
**4 versions behind; several security issues have been fixed
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Shockwave for Director'''
#*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
#*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
#*When the download is complete, exit Firefox (File > Exit)
#*locate and double-click in the installer you just downloaded, let the install complete.
#*Restart Firefox and check your plugins again.
#*'''<u>Download link and more information</u>''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''<u>if you have it already installed</u>'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do <u>NOT</u> have Adobe Reader installed'''):
#**Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
#**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
#**Click "Save to File"; save to your Desktop (so you can find it)
#**After download completes, close Firefox
#**Click the installer you just downloaded and allow the install to continue
#***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
#**'''<u>Download link</u>''': ftp://ftp.adobe.com/pub/adobe/reader/
#***Choose your OS
#***Choose the latest #.x version (example 9.x, for version 9)
#***Choose the highest number version listed
#****NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
#***Choose your language
#***Download the file, SAVE it to your hard drive, when complete, close Firefox, click on the installer you just downloaded and let it install.
#***Windows: choose the .exe file; Mac: choose the .dmg file
#*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
#**''<u>Also see Download link</u>''': http://get.adobe.com/reader/otherversions/
#**Also see: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for downloading; you may get the troublesome "getplus" Adobe Download Manager (Adobe DLM) and other "extras")
#*After the installation, start Firefox and check your version again.
#'''Update the [[Java]] plugin''' to the latest version.
#*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
#*Also see "Manual Update" in this article: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org
#*Java Test: http://www.java.com/en/download/help/testvm.xml -
HT4972 i have updated iphone 4.1 to 6 but i could not open the phone can you help
as per your instructions we contacted at@t to open lock for my phone. they have opend after that i upgrde my iphone but coluld not activate it. It says that "Could not activate iphone" Yopur Iphone could not be activated because the activation server is temporarily unavailable. Try connecting your iphone to itunes to activate it. or try again i n a couple of minutes, If this problem persists contact Apple Support at apple.com/support. this is the message iam getting in the phone can please help me to active , Thanking You , Regards Ganessan.
http://support.apple.com/kb/TS3281
Apple does not respond here this is a user to user forum There are no Apple staff here
Millions have updated without issue -
I bought a new ipad air but when i install the apps , all of them are gone , but i app store still are and says you can open it. But it can not open.
The apps available to you are dependent on your location. If you are not in the USA, then you cannot get the USA app store. Whilst you may think that is unfair, it has been a part of the stardard terms and conditions you agreed to when you setup the iOS device in question originally, as well as every time you click agree to the terms and conditions.
This is done because of two things, firstly there are many legal and semi-legal reasons that an iOS app store download is available in one territory and not another, in addition to this, it also allows apple to provide language specific content, as well as team up with companies and organisations within individual organisations in order to provide you with exclusive offers, content, and information, which it would not otherwise be able to do.
Rules for the iOS app store are also applied in varing forms for the music store, the books store, and the iTunes U content library.
I can very much understand your fustraition, as someone who spent a considerable portion of his life, especially during the years he grew up, living in California, USA, but now living in London, UK, I too find it very fustraiting that you cannot always get the same content from one country to another, especially when most marketing for iOS apps originates in the USA these days.
I hope this helps your query and helps to ease your fustraition. If you would like apple to be aware of your fustraition, rather than putting it onto a pubilc form which is on monitored in a very limited capacity, then you can fill in the form at http://www.apple.com/feedback where you can give your complaint straight to apple. -
I have put my documents on creative cloud preview and now I can not open the creative cloud preview window open and I have nothing in my creative cloud app
The license allows YOU to install on a 2nd computer... it does not allow someone else to use your license
Licenses and terms of use | Adobe
You may also not purchase an Education version for someone, they must do that for themself... if they qualify
Adobe Education... Start here https://creative.adobe.com/join/edu
Education Plan https://creative.adobe.com/plans?plan=edu
One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0
http://www.adobe.com/products/creativecloud/students.edu.html
http://www.adobe.com/education/students/student-eligibility-guide.edu.html
ID Proof http://www.adobe.com/store/au_edu/academic_id.html
I do not know how it is done, but you MAY be able to buy her a regular subscription and pay with your credit card... just not the Education version that has strict requirements -
I just installed MacOS X Yosemite on my MacBook Air 2011. After installing Yosemite I installed the Photoshop Elements 12.1 upgrade, but now when I open the program and try to use the tools, the program freezes. How do I fix this problem?
If you use a trackpad and don't want to switch to a mouse, you can uninstall and reinstall all day long and will still have problems, but if you really want to try it, you can download PSE 12 here:
Download Photoshop Elements products | 12, 11, 10 -
Installed acrobat pro but upon trying to open the program I am directed to a window to purchase on-line version of creative cloud. What to do?
Hi Susan,
Please try the following:
The path listed below points to the Library folder at the root of your startup disk, not the Library folder in your user home folder.
Delete all the files from following folders:
/Library/Application Support/Adobe/SL Store/
/Library/Application Support/Adobe/SL cache/
And, delete all files from following folder except cache.db
/Library/Application Support/Adobe/Adobe PCD/
Then launch Acrobat, Accept EULA and enter the serial number again and check.
Regards,
Rave -
Okay, I loaded the trial of Photoshop, have Creative Cloud loaded, downloaded Photoshop, trying to open Photoshop, but cannot, do I open it from the Creative Cloud App Screen?
It's not launched from the CC app.
If you have Windows, look under Program Files\Adobe\Photoshop CC
If you have a Mac, look in the Application Folder > Photoshop CC -
My OS is 10.9.3.I've been working on a document in Pages 4.3. Now is says I can not open the document unless I upgrade to Pages 5.2. The Pages 5.2 page in the App store says "installed" nor can I find a "purchase" or "install" button. How do I get Pages 5.2?
If you have already updated to Pages 5.2 on your Mac, you may be trying to open the file with a previous version of Pages. If this is the case, you have two versions of Pages on your Mac & are trying to open Pages 5 documents with Pages 4. Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there then right-click on the Dock icon & select Options > Keep in Dock.
Installing new versions of iWork has never replaced existing versions. This is nothing new. The only thing new is that the '09 apps are moved to an iWork '09 folder if they were purchased from the Mac App Store. If they were installed from disk they should already be in a separate folder in Applications. -
my Creative Cloud subscription has expired, and I assigned the monthly payment, but I can not open any progam creative cloud, I need help how to solve this problem
Carlos-
Start by signing out and back in to see if it will see the subscription:
How to sign in and sign out of creative cloud (activate/deactivate)
If the apps are installed fine and close after launch see this link:
CC applications close immediately after launch
If the problem is something different, please let us know the error you see or what is happening on the screen so we can advise you on a solution
Pattie
Maybe you are looking for
-
Poor Lightroom 5.7 Performance when using part repair tool
Hi Lightroom pros, I'm using Lightroom 5.7 for about half a year and are very happy with it. Unless I'm working on photos where I have to use the part repairt tool to much. I'm specialized in car photograpy and often have to remove dust from the cars
-
I left some stuff on my desktop that was accidentally backed up on my latest time machine backup. This was about 30 GBs of stuff I didn't want backed up now wasting space on my external. Anyway I can go in and just delete those files? How about any o
-
Is command+hold for selecting multiple text gone?
I recently updated to a laptop with os x version 10.9.5. On my previous laptop I could select multiple, non-consecutive words by holding down the command key, which was extremely useful when re-arranging my notes or creating study guides for myself.
-
SLA caluculation problem in solman servicedesk
Hi Guru's SLA is not caluculating, when ticket is created the start customer requirement and end customer requirement must be caluculated and display as per the priority of the ticket, but it is giving the default dates. Regards S.Manu
-
All, I've created an overview and area page for ESS: Travel & Expense using the Homepage framework within IMG. I was able to create and successfully test the configuration in DEV and it works perfectly. I've since had the configuration transported