I have CS 6 installed on a Win 7 OS machine. I can not connect to the internet to get updates from within the program. How do I fix this?

Question

I have CS 6 installed on a Win 7 OS machine. I can not connect to the internet to get updates from within the program. How do I fix this?

Answer 1

IP routing doesn't work the way many folks might initially think it does; functional IP routing requires manual configuration and the establishment of static routes and default routes specific to the local network configurations, and it's very easy to get it wrong, or to get the default route swapped. Multiple NIC boxes don't magically work, either. (Been there, done that, wondered what happened to my network when the paths got reordered or my route settings were messed up, etc.)
Routing configuration errors can be quite subtle, too. (Again, voice of experience. Ever had a thousand-seat office LAN accidentally routing through your desktop? As the, um, unnamed guilty party discovered, getting into that configuration was subtle. Seeing the performance crater on the fellow's box and on the LAN was obvious.)
Knowing how IP routing works is a prerequisite to getting this configuration to work; there's manual configuration required. Clearly something has gone weird here.
What to do? Read up on IP routing. I'll again suggest the threads and the manual mentioned earlier.
And in general, I prefer to avoid using my comparatively expensive Mac boxes as sub-optimal IP routers or as firewall boxes. General-purpose operating systems and generic x86 boxes are going to be inherently poor IP routers. Dedicated routers (or embedded or surplus x86 boxes with routing software loaded) offload the Mac boxes here, and are also typically easier to configure manage. And "real" IP routers can have hardware specific to efficiently routing packets. Use of an outboard firewall or firewall-router box also greatly simplifies gateway routing, too; it's a configuration that many folks and many businesses tend to use.