I have deleted my iTunes files and when attempting to Time Machine it is stopping at a damaged file and not letting me continue Error 36 can I force a copy or even better recover my deleted files

I have deleted my iTunes files by mistake and when attempting to recover in time machine I am getting an error message 36 when it finds an incomplete file an I use another method.

I had this exact issue. Spent over an hour on the phone with apple support, they couldn't resolve. Here is what I ended up doing, that worked.
1. Turned iTunes match off on all my iOS devices
2. Deleted the offending playlists from the iOS device they originated on
3. Started iTunes, let it run (literally) for an hour before it became responsive. First thing I did, before clicking anywere else was disable iTunes match. If I clicked anywhere, it would clock for another hour.
4. Let iTunes run overnight, by morning it had cleaned out the repeating play lists. This got my Mac/iTunes back to an operable state.
5. Restore iPhones from backup in iTunes.
What was causing my issue was a single playlist that was created on an iPhone, then suddenly showed up with several thousand duplicates on my other iPhone. The culprit playlist did not, for some reason, duplicate itself on my two iPads. Apple support seemed to think it was because the problem iPhone tried to sync the playlist to iCloud over and over again unsuccessfully, then it finally went through and populated the thousands of blank/failed playlists which then tried to propigate to iTunes and my other iOS devices. Seems like a reasonable theory.
I have not yet re-enabled iTunes match. So, no idea what will happen if I decide to go back down that rabbit hole.

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8Gb Touch 2nd gen problem. Only showing connect to iTunes screen and not letting me past that as I have a password - Already reset and it just loops back to the same screen with the same problem

I have an iPod Touch 8GB 2nd gen and it's only showing connect to iTunes screen and not letting me past that as I have a password - Already reset and it just loops back to the same screen with the same problem.
Any idea what I can do to fix this?

you can connect the iPod to iTunes in recovery mode:
Hold down the Home button and the Power button simutaneously, until the screen goes black and the device turns off.
Now let go of the Power button, but continue to hold the Home button. Your iPod Touch/iPhone should have turned off and the screen should not be on.
After around ~10-20 seconds, you will hear a noise (beep/ding) from your CPU as if it had just recognized a new hardware device
and restore it to default settings, in order to remove your password (or just remove your password directly from the iPod touch, in order to sync with iTunes)

My husband and I have the same itunes password. When I tried to set up his own, it said that I could not use his email address because it is a back up address on mine. How can I change that....can't find the right place to go. Thanks

My husband and I have the same itunes password. When I tried to set up a separate one for him, it said that his email address was used as a backup on my phone so it could not have its own address. Where do I go to remove his address as my backup address....thanks

Hi theirmimi,
Go to Manage your Apple ID (on a computer) and sign in with your Apple ID. Then you can edit the email information on your account:
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
Cheers,
GB

IMac 20-inch on OSX 10.7.4 running iphoto 11, my photos from my iphoto library have been deleted. I have time machine but the iphoto library file is missing when I access time machine, help please.

I have an imac 20-inch Late 2006 model on OSX 10.7.4 running iphoto 11, somehow the application ccleaner has deleted my photos from my iphoto library. I have time machine but the iphoto library file is missing when I access time machine.
To restore photos I have followed the steps below
Quit iPhoto.
Connect your Time Machine drive.
In the Finder, open the folder containing your iPhoto Library. Unless you've moved your iPhoto Library, it can be found in Home/Pictures/iPhoto Library.
Enter Time Machine. (Time Machine can be found in the Dock or in the /Applications folder.)
Choose your desired backup. The timeline on the right side of the screen displays a purple tick mark for each of the backups stored on your Time Machine drive.
Select the iPhoto library you would like to restore, and click the Restore button.
I dont get the option in step 6 as I dont have an iphoto library file to choose? Does anyone know why?

Hi Barry
Thanks but as mentioned all is intact, even at step 3 I can see the current library in Home/Pictures/iPhoto Library which has no photos, but when I access time machine any point before the NOW option the iphoto library in Home/Pictures/iPhoto Library is missing from the finder window.
As you can see here it is
and now its gone. I have no explanantion.
How do I go about moving this question as you suggested.

How can I download a previously downloaded purchase to my iTunes library on my laptop when the listing for the song in my library won't play because it says it cannot locate the file. Yes I have searched my iTunes folders and also done a full windows sear

How can I download a previously downloaded purchase to my iTunes library on my laptop when the listing for the song in my library won't play because it says it cannot locate the file. Yes I have searched my iTunes folders and also done a full windows search. The track plays on my iPad and my iPhones but will not play on my laptop!?
It has an "!" To the left of the song title in my library
My worry is that if I sync my iPad/iPhone then I will lose the track on those also!

If you cannot find the file on your hard drive then once you delete the current broken entry you should be able to redownload from iTunes in the Cloud. This assumes the item in question qualifies. Note that audiobooks, digital booklets, iTunes LPs & Extras, ringtones, selected movies etc. don't.
If prompted don't hide the item. You may find that you need to close and then reopen iTunes before it will appear for download.
tt2

ITunes quits when I'm trying to open it. I have installed the latest version and another user on the same Mac can use their iTunes when they log in. I have tried deleting iTunes and re-installing but it still won't open. Any ideas?

iTunes quits when I'm trying to open it. I have installed the latest version and another user on the same Mac can use their iTunes when they log in. I have tried deleting iTunes and re-installing but it still won't open. Any ideas? Thanks.

Hold down the option key while starting iTunes and make an new library. Will it open then? If so, you have a bad library. With the new library import the library.xml version of the file in your iTunes folder. This will make it 90% like before (some metadata are not identical, but I don't know which ones).
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451

I cant uninstall my itunes off my computer, i have followed instructions and i still have errors, including error 2330 and redundance cyclic. the only software i have left is itunes.exe and file es.lproj which is located in the ituneshelpresources folder

I cant uninstall my itunes off my computer, i have followed instructions and i still have errors, including error 2330 and redundance cyclic. the only software i have left is itunes.exe and file es.lproj which is located in the ituneshelpresources folder. i recently installed a second hard drive and that let me uninstall everything. I just want to get itunes off my computer and reinstall itunes, i have deleted everything i can and i ran "chkdsk" this did nothing. I would have just updated the oild itunes to the newest version but it didnt ley me do that. installing/ uninstalling or deleting just lets me get half way and shows me these errors. Please help, thank you.
JPHowarth

the only software i have left is itunes.exe and file es.lproj which is located in the ituneshelpresources folder.
If the chkdsk isn't fixing the damage, and those are the only iTunes that can't be deleted, try renaming the "iTunes" folder that they are contained in (in your Program files) to iTunesOLD.
Now try another install. Does it go through without the 2330 this time?

HT1178 I have set up Time Capsule to use with Time Machine. When I open Time Machine it 'cannot find' the Time Capsule and I have the Select the Disk each time. In the Next Backup tab it always says "When disk is connected" even though the disk is alrea

I have set up Time Capsule to use with Time Machine but when I open Time Machine it 'cannot find' the Time Capsule and I have to 'Select the Disk' each time. In the Next Backup tab it always says "When disk is connected" even though the disk is already connected.

Your pro doesn't matter.. I presume it is happily working.
Your imac setup has got messed up because you changed from a local (my book being USB type I presume) to network drive. Did you do a clean install of Lion?
Did you use the backup from the Pro on the imac? Otherwise I don't see how the Pro shows up in use previous disk. Where is Pondini when you need him??
You cannot download Time Machine as an App and replace the current version. It is built into the OS.. the only way to do it is a clean install. Unfortunately that might be the only way around the issue.
There is a number of issues that Pondini has covered in the setup issues of troubleshooting.
This is the most relevant I think. http://pondini.org/TM/B6.html
But look at the whole section B setup problems.
http://pondini.org/TM/Troubleshooting.html
If it was me, I would store all the info you need.. not using TM but using a straight copy of files.
Then clean install Lion. I doubt any of these issues would exist if you had not installed Lion over existing setup or used a different backup.
See if you can get Pondini to respond.. !!

Im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?

im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?
i try to download the song and it comes up with put in password. then it takes me to a credit card detail place. i have enough money on my account i shouldn't have to use my credit card. how can i use the money alredy on my account?

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

HT201493 How can I add my daughter to Find my friends when we have the same itunes account and that's how they make us log in?

How can I add my daughter to Find my friends when we have the same itunes account and that's how they make us log in?

1) You asked "Does she need to reconnect to that itunes/computer and if so what do we need to do to remove this folder of pics from her ipod?" Yes, you have to connect the iPod to that computer and go to the Photos pane for the iPod in iTunes and uncheck sync photos and the click on synce/apply. In the future do not check sync photos.
iOS and iPod: Syncing photos using iTunes
2)
Create a NEW account for using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Then on the iPod go to
- Settings>Messages>Send and receive and sign out your ID and sign into hers. Make sure that only her ID email address is listed.
- Settings>FaceTime sign out of your ID and sign into hers. Make sure that under You can be reached at only her ID email address is listed
- Settings>iCloud and sign out and sign in with hers
Contnue to use the commpn ID/account for Settings>iTunes and App stores.

HT5637 now that I have subscribed to iTunes match and synched with my phone, I assume that all the music stored on my phone is now stored in the cloud. Can I now delete the tunes on my phone so that I regain storage space?

Now that I have subscribed to iTunes Match and synched my phone, I'm assuming that my 6.9GB of music and 2.3 GB of videos are stored in the cloud and accessible to my phone for listening or watching. Can I now delete them from my phone so that I regain the 9.2GB of storage space?

Go to Settings > General > Usage, select Music, then Edit. There will be a delete option there. It may take a few minutes to delete if you have a large collection on your iPhone.

HT204003 if i open passbook on iphone 5, it always say cannot connect to itunes, any fix from apple tech support? and whats the reason for this problem? why do we have to figure it out and not even apple can give answer??

if i open passbook on iphone 5, it always say cannot connect to itunes, any fix from apple tech support? and whats the reason for this problem? why do we have to figure it out and not even apple can give answer??

actually i found out how to fix it
1 sign out of apple account
2 close down passbook app
3 change year to 2013
4 reopen passbook and sign in at the button with your apple ID
5 change the time to auto update and it should work from now on.
this worked for me let me know if it work for you:)

I have a big problem, I don't know what I touched but when I open up my iTunes I can't see all the icons. The only icons showing are "podcast, iTunes U and Downloads" so in other words I can't find the movies, music etc. Which means I can't buy/rent!

I have a big problem, I don't know what I touched but when I open up my iTunes I can't see all the icons. The only icons showing are "podcast, iTunes U and Downloads" so in other words I can't find the movies, music etc. Which means I can't buy/rent!

Not all content types are available in all countries - in each country Apple can only sell what they are licensed to (and in some cases what a country's laws allows them to). A list of what is available where is shown on this page : http://support.apple.com/kb/TS3599
Do you have access to other music and film purchase download sites ?

HT5637 I have just joined itunes match and want to know what I do now? Do I delete all music on my iphone and how do I then see the music that's stored in the cloud?

Hi
I have just joined itunes match and want to know what I do now. Do I delete all the music on my iphone and ipad and if so how? Once I've done that how do I find the music on the cloud on my phone/ipad?

Go to Settings > General > Usage, select Music, then Edit. There will be a delete option there. It may take a few minutes to delete if you have a large collection on your iPhone.

HT4413 When migrating from time machine to my new hard drive, only some files and applications and setting are transferred, not all of them. In my latest back up I have them all. How can I fix that?

When migrating from time machine to a new hard drive, not all is transferd, only partial documents, applications , settings etc. How can I migrate the latest back-up with all the content.

sohs wrote:
When migrating from time machine to a new hard drive, not all is transferd, only partial documents, applications , settings etc. How can I migrate the latest back-up with all the content.
If you want to use Time Machine to recover the contents of one of its a backups to a new drive, follow the instructions in Mac OS X 10.6: Recovering your entire system. Note that you must select the "Restore System From Backup" option from the Utilities menu of the Installer disc to do this.
Also note that if you are transferring files to a hard drive to be used with a different computer, you should use Migration Assistant instead. This intentionally will not copy everything because some settings, applications, etc. are not compatible computer-to-computer. Migration Assistant will copy everything that is.

I have deleted my iTunes files and when attempting to Time Machine it is stopping at a damaged file and not letting me continue Error 36 can I force a copy or even better recover my deleted files

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