I have downloaded a book from itunes but it wont play. It says it has downloaded and i have checked this against the store. I am stuck
I have downloaded a book from itunes but it wont play. It says it has downloaded and i have checked this against the store.
I've had similar issues. Turning off firewalls seems to help the download to complete properly. Otherwise, I'm not sure what the problem might be.
Similar Messages
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When I download a song from iTunes into my library, it often says it has downloaded, charges me for it, and on the song in my library shows the full playing time. However, when I play the song, at around halfway through it skips to the next song?
i'm just wondering:
a) why it does this
and b) how to stop it doing this, because it still charges me for the song :/If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
I've accidentally downloaded 2 books from itunes but i wanted audiobooks. what can i do to change them
See if you can get a refund. Other than that you would have to buy them back as audiobooks.
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I am trying to download a movie from itunes, but ithere's isn't enough room to download. I have a iphone4, have deleted every app possible. Slimmed down photos to hardly anything. I could never update to ios7 because of storage problems. Only 2.5 GB available out of 5GB after deleting everything. I'm also out of town and cannot connect to a computer. I have wifi access though. Help?
Update
OK, Today I went ahead & booted & tried again & it worked this time.
Not sure why it didn't yesterday. Maybe the servers were just overloaded? Several others reported similar.
Also yesterday when I ran Speedtest it showd download at about 25 mbps, This morning just before I re-started the download it was showing just above 30 mbps. So maybe the internet was less busy? Or at least the parts between me & the test server.
& so far it is working ok. -
HT1391 I have purchased a song from itune but it is not listed under my purchased items, why
I have purchased a song from itune but it is not listed under my purchased items, why
By 'purchased items' do you mean the Purchased link under Quick Links in the store ? If you do then do other songs that you've purchased appear there (music can't be re-downloaded in all countries) ?
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In the past 6 years I have purchased many books from iTunes. I lost one of them and would like to download it again, however it is not showing up in my purchased screen. All of my music, movies, and shows are showing but none of my books. They do show up in my purchase history, how can I get them back? Help!
Welcome to the Apple Community.
So far as I am aware, books haven't been available for 6 years, so I'm wondering if you mean audiobooks.
Audiobooks are not currently part of the content that can be re-downloaded. -
i have purchased 3 books from Itunes for my ipod. The books show up on the PC as purchased but do not show up on the Ipod anywhere. Other books i have bought and have downloaded correctly have a square symbol beside them - but the three books in question do not. I purchaed 4 tonight and only one has worked. There is plently of room on the Ipod as the books are only 7 and ten mins long. I want my money back - or the books to download.
i have purchased 3 books from Itunes for my ipod. The books show up on the PC as purchased but do not show up on the Ipod anywhere. Other books i have bought and have downloaded correctly have a square symbol beside them - but the three books in question do not. I purchaed 4 tonight and only one has worked. There is plently of room on the Ipod as the books are only 7 and ten mins long. I want my money back - or the books to download.
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i have just download a book from itunes store but, since i don't have an iPad, i can´t read it or even see it. Can anybody help me? Can i convert it? Thanks.
Every purchase page for an ebook has a section that says "Requirements". What does that say for your particular book? That should give you the answer to your question. Conversion is normally not possible.
But there are some exceptions. Please provide the Title of the book if you want further help. -
Downloaded a book from itunes, works on iphone6, but will not open on ipad air. "not formatted correctly ". Any ideas ?
Hello colinOxford0917,
I'm sorry to hear you are having these issues with iBooks on your devices. If you continue to have issues opening the book in question on your iPad Air due to a format error, you may want to try deleting the copy on your iPad, then redownloading it directly to your iPad from the iBook Store. You may find the information and steps outlined in the following articles helpful:
Frequently asked questions about iBooks - Apple Support
iBooks: Tips for managing your iBooks library and storage on iOS devices - Apple Support
Regards,
- Brenden -
While downloading a book from iTunes, my internet service was interrupted and i didn't get the entire book. Now when i try to download it, i get the message that i already have downloaded it. It hit the download button in the purchased section, and nada! How can i re-download the book?
Hi Peggs,
Try this:
Open your iBooks app on your iPad
Select the Store Button at the top
Select Purchased at the bottom
You will see your AppleID on the right at the bottom, then Redeem, then Support
Click on your Apple ID, and when the AppleID window comes up with the options, Sign Out
Then Sign In again and try redownloading your book
Hope this helps!
Cheers,
GB -
I have purchased cycloramic aap from itunes but it was not download and 60 INR. debited from account
i have purchased cycloramic aap from itunes but it was not download and 60 INR. debited from account. i have tried two time both time same problame...
what are you doing?
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Having trouble updating to 11.1 on my iPhone 5 and I can't download any music from iTunes to my iPhone because it says I don't have 11.1? How can I update iTunes on iPhone?
You update iTunes on your computer to 11.1.
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I have downloaded e-books from Leserskring on my computer. I would like to download it to my Samsung Tablet as well. It says I cannot as it was already installed by another user. I contact Leserskring and they said I installed it on my computer without creating an Adobe ID and cannot change the "authorization information" on my Adobe Digital Editions. If I do it now on my computer, after installing my books, I will loose all my books. Is this true or how can I correct it.
I have downloaded e-books from Leserskring on my computer. I would like to download it to my Samsung Tablet as well. It says I cannot as it was already installed by another user. I contact Leserskring and they said I installed it on my computer without creating an Adobe ID and cannot change the "authorization information" on my Adobe Digital Editions. If I do it now on my computer, after installing my books, I will loose all my books. Is this true or how can I correct it.
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Hi. I recently purchased and downloaded an album from itunes, but I realized that I'm missing a song. how can i re download it?
You're welcome.
tt2 -
I'm trying to download a film from iTunes but an icon keeps coming up to say manage settings. What do I need to do so I can download the film?
In order for this to work you will need to connect to the computer that she syncs with normally, change her settings to manually manage her music, add back the music she wants then manually add the music from your computer.
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