I have downloaded a CD from iTunes onto my matchbook pro but the first three songs cut out after a few seconds? Help!
I have downloaded a CD from iTunes onto my Macbook pro but the first three songs cut out after a few seconds? Help!
Assuming you are in a region where you are allowed to redownload your past music purchases, delete the current copies from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
tt2
Similar Messages
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I have downloaded an album from itunes, and one or two of the songs play in full but most of them stop mid song, even though it said 'download complete'. How do I fix this?
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the entries, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
Just downloaded iOS6 onto my iphone4 and now my playback repeatedly cuts out after a few seconds--a particular problem with podcast playback. Anyone else out there have this problem??
bump
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Music cuts out after a few seconds or goes straight back to menu since I downloaded iTunes 11. Never had this problem since I bought apple tv 2 years ago.
Welcome to the Apple Community.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel. -
I downloaded an album recently, but I guess my internet was going in and out the whole time, and now 5 of the 14 songs will cut out after a few seconds. How can I re-download those few songs?
Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
Itunes samples are cutting out after a few seconds
When I sample a song recently, it cuts out after 10-15 seconds instead of the usual 1:30.
Did I adjust my settings somehow or is this a systems issue?
I have tried re-loading Itunes into the latest version, but the problem continues.
Thanks in advance for the help.thanks Rob but can you provide more info? Do you know where I can find this folder on Windows 7? I checked with the local Helpdesk in my company but they would like more info
Also, is there any help page that gives details such as this?
thanks again -
Is there a fix for: "download error, tap to try again" for downloading music from iTunes onto iPad?
Thanks.
LuvThere are several threads about the 0xFFFE7958 error. So far there is no answer for the problem. I have contacted iTunes support twice about the problem and other than "we will get back to you..." I have received no support. The best part is that they charged me for this. How about a refund or something?
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I have downloaded 2 movies from itunes to my ipad 2, but they are not showing up in itunes. where can i find them?
Tap the Videos app and tap the movies button at the top of the page.
The iTunes app on your iPad is just a conduit to the iTunes Store. To play your purchases, use the iPod app or the Videos app. -
Hi all, I'm trying to download a film from iTunes onto my iPad but downloaded the HD version instead of SD and don't have the room to download it. Have removed everything I can to make space but still need another 1.2 GB. Is there any way I can delete it so I can delete the version I wanted, or even better change to the SD version? The film is still queuing in the downloads list. I've tried edit and delete but that doesn't work. I also can't re-download the film from iTunes.
Any suggestions very welcome!Try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore
Before that, back up your device, explained here:
iOS: Back up and restore your iOS device with iCloud or iTunes
How to back up your data and set up as a new device
You can check your warranty status here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do -
so I've downloaded a tv series from iTunes onto my macbook pro, for some reason the episodes on my iTunes won't play at all. no sound and no images. any suggestions and help?
Hi,
As you have match, I suggest that you create a new library by holding ctrl whist launching iTunes. Select create new library. Sign into iTunes Store and activate match. You will now have access to your music and will be able to stream your music.
Options : get a new external drive formatted for mac and either download music from match or copy music from old drive to new one. Alternatively you could reformat old drive and download music from match - I would not be comfortable using this option as it means erasing drive before being able to use with mac.
Jim -
I have downloaded a movie from ITunes. It shows up in my video app. When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded". Any advice on what I can do in order to watch this movie that I rented a couple of weeks ago?
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
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Can anyone tell me why I can no longer download CAD from iTunes onto my Mac pro ?
Can anyone tell me why I can no longer download CAD from iTunes onto my MacBook Pro ?
Sorry, but "CAD" meaning what?
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I have synced an audiobook purchased from iTunes onto my ipod classic but I cannot find it on my ipod. I have looked in songs, artists, audiobooks, podcasts, etc., etc. with no luck. Any suggestions?
Hi mole02,
Welcome to the Support Communities! If you had issues with your movie rental, you can report it to the iTunes Store. These folks can look at your billing account with you.
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
http://support.apple.com/en-us/HT204084
Learn how you can request help with an item purchased within the last 90 days.
To report a problem or request assistance with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store:
Visit reportaproblem.apple.com in your browser.
When prompted, enter the Apple ID and password used to initiate the purchase of the item, then click Sign In.
Find the item you're having a problem with, then click Report a Problem next to it.
From the Choose Problem menu, choose the issue you're having.
Follow the onscreen instructions. You might be asked to describe the problem in a text field.
Click Submit, and we'll review your problem.
If you use Family Sharing and you have a problem with a shared item, ask the family member who initiated the purchase to report the problem using the steps above.
I hope this information helps ....
- Judy -
I downloaded tv shows from iTunes onto my iPad, but when I plugged into my computer it erased them from the iPad and they didn't get transferred to the computer. How do I get them back?
First, is your iTunes account on your computer, the account you set up your iPad with and the one you sync regularly with? If yes, just reconnect your iPad to your computer, via USB and open iTunes. After your iPad syncs, and you see the message that it's OK to disconnect, don't disconnect. Click once on the iPad from the left side of your iTunes screen. This will open your iPad in iTunes. You would then click on Videos and you'll see the TV shows you downloaded. You can choose individual shows, or choose to sync all videos to your iPad. After you've moved what you wanted back, click apply, then sync again and you should be fine.
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I have downloaded an album from itunes using HughesNet Download Manager scheduled to download during the 2 am to 8 am download period. The album seems to have downloaded to my computer. I found the file in c:\downloads\. I cannot get it into itunes. Can anyone please give me step-by-step instructions on how to use the downloaded file? I have tried to import it and drag and drop. PLEASE HELP. Thank you.
See my response to your other post.
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