I have downloaded an app on my phone. My husband tried to download the app on his hone but he used the same apple id as me and it said the app was already installed on another phone and wont install even using a new apple id on his phone.

I have downloaded an app on my phone. My husband tried to download the same app on his phone but he used the same apple id as me and it said the app was already installed on another phone and wont install even using a new apple id on his phone. HOw do we get this app onto his phone?

You got the new iphone????? I have same problem. I transferred audiobooks to device to find no audiobooks on device (despite it being in iTunes as if it was). Have you found a solution????? I even tried to change import settings on format transfer but hasn't worked.

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TS1292 I purchased a new iTunes card and it said that it was already redeemed - how it's just new.

I purchased a new iTunes card and it said that it was already redeemed.
This was bought brand new from a local shop.
How can we fix this so that we can redeem it?
Thanks
Cheryl

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98714)

Hi there. Have an iphone 3G and wen to install the Facebook app from the app store. Wen I selected install app, it said that the iphone requires IOS 4.3. I then plugged the phone into itunes and it said the phone was up to date (IOS 4.2.2 I think it

Hi there.
Have an iphone 3G and wen to install the Facebook app from the app store. Wen I selected install app, it said that the iphone requires IOS 4.3.
I then plugged the phone into itunes and it said the phone was up to date (IOS 4.2.2 I think it said?). How can i install these apps, the same happened and other apps i tried to install. Any advice would be much apprecaited

Unfortunately there is nothing that you can do and you CAN'T install these apps becuse your phone is too old. A 3G cannot be updated beyond iOS 4.2, which is the most it can support and these apps need iOS 4.3 or above to be installed and there are no versions of these apps available.
Developers have to place a cut off somewhere and keep developing for the most recent software that does not now include the 3G.
If you want to install these apps on your phone, then you will have to upgrade to either an iPhone 3Gs, iPhone 4, 4s or 5. That is all you can do because you won't be able to download these apps on an iPhone 3G - just not possible any longer.

I'm trying to sync a playlist onto my phone through the computer and it says my device is already synced with another computer with my iTunes account. It only lets me cancel or it gives me the option to erase my contents and sync. Help.

I'm trying to sync a playlist onto my phone through the computer and it says my device is already synced with another computer with my iTunes account. It only lets me cancel or it gives me the option to erase my contents and sync. Wondering how to get my device from the other computer especially since I don't even know what computer it's connected to.

At some stage is is likely to have been connected to another computer's iTunes. It is now linked to that computer's library and iPhones can only be associated to one library at a time. Linking to a different one requires wiping the phone.
If you used the phone with another computer you owned you can transfer the iTunes library from that computer to this one and the phone will still be syncing with the same library it was before.
If all there is on the phone are items which can be backed up to iTunes and purchases which can be transferred you could do that, then wipe the phone and sync them back.

My laptop hard drive crashed - when I go to sync my iPhone it says that my phone is already synced with another computer and can only be synced with one computer at a time.

My Dell laptop hard drive crashed - when I go to sync my iPhone it says that my phone is already synced with another computer and can only be synced with one computer at a time. When I hit sync is says it will erase my phone and sync with the new computer which is blank. How do I get my phone to sync my contacts, pics, apps etc. over to my new hard drive without losing anything.

Yes, so what's confusing... Did you not restore the backup of your data, contacts, pics, apps, music, etc. to the new hard drive after you replaced it or reformatted it or whatever you did? If so, then you can just sync your data back.
If not, please try searching the forum. This has been addressed hundreds of times here.

Okay so my 64G iPhone 4S was stolen about a year and a half ago, it was backed up to my computer and I got a new iPhone but it's only 32G so I didn't have enough space to back it up as my old phone, so how do I get all my memory on my old phone back?

Okay so my 64G iPhone 4S was stolen about a year and a half ago, it was backed up to my computer and I had used around 50G. I got a new iPhone a year ago but it's only 32G so I didn't have enough space to back it up as my old phone, so how do I get all my memory on my old phone back without having to get a 64G phone? Thanks

No, there is no way to put more content then there is capacity for on the device. As wjosten mentioned, you might be able to edit that backup to remove things to reduce it in size where you could then restore it to the new device, but obviously, everything that you had on the old iPhone will never fit on the new one.
No matter what you do, you are going to end up with less content on the new device then on the old one - there is no way around that fact other than returning the 32GB iPhone and getting a 64GB one. A gigabyte of data is a gigabyte of data, regardless of device, and will require a gigabyte of storage again, regardless of device.

HT4528 My wife had a problem with her iPhone 5C with no voice on th Maps app. I visited my local Apple store and they said the problem was in iCloud. We did a new install and it works great now. Now my iPhone 5 has the same problem.

My wife had a problem with her iPhone 5C with no voice on the Maps app. I visited my local Apple store and they said the problem was in iCloud. We did a new install and it works great now. Now 4 days later my iPhone 5 that is tied to the same iCloud has the same problem with the Maps app. I really don't want to go through a new set-up with my iPhone 5. What's going on with iCloud?

I had major issues with the iPhone 4s battery, however it’s resolved.
The tech who set the phone up at the Apple store did so with little training.
if you have a mobile me account. First go and move all your data to the cloud by going on your computer and logging in at me.com/move. The cloud has replaced mobile me, so there is no need for those two accounts
Also make sure that for any of your email accounts you set them up to fetch, not push. My tech person set them all to have the email servers push data to the phone. The new iphone4s antenna is extremely strong so it will continually try to access stuff that is pushed–***** a lot of battery life doing this. It makes it worse if you have exchange 2010 accounts. Something about changes made to exchange really suck battery life from devices that access such accounts.
turning of locator and the push notifications from facebook--they have a lot!

I have a white iPad, 64GB, only wi-fi, and I have 235 apps in it, now I am trying to download more apps, but it isn't happening, so my iPad can only hold that much, help me someone.

I have a white iPad, 64GB, only wi-fi, and I have 235 apps in it, now I am trying to download more apps, but it isn't happening, so my iPad can only hold that much, help me someone.

Bit more info please. Connect to iTunes on your Pc/Mac click on your icon and confirm your memory usage in the Capacity bar at the bottom of the Summary page. Try also unticking some Apps you use less frequently in the Apps section in you iPad's pages in iTunes on your pc/mac, sync afterwards to clear them off your pad then try downloading again.
Regards,Ct

Why when I try to re download my music it says this device is already associated with another device and I have so many days to re download my music back? How do I get around this and get my music back?

Why when I try to re download my music it says this device is already associated with another device and I have so many days to re download my music back? How do I get around this and get my music back?

It is telling you that the device has been associated with another Apple ID. Once an Apple ID has been associated with a device, there is a 90-day waiting period before another Apple ID can be associated with that device. Here is a Support Article that explains the 90-day waiting period:
iTunes Store: Associating a device or computer to your Apple ID
Cheers,
GB

I got the new update for my macbook air and know it is saying that i have to pay for pages, numbers, and keynote and it said that it was free before i did the update

I got the new update for my macbook air and know it is saying that i have to pay for pages, numbers, and keynote and it said that it was free before i did the update.Can somebody please help... I need pages for a school report.

If you had the previous version of those apps on your machine then the upgrade is free.
If you didn't have them installed you must purchase them.

My phone lagged while trying to download the new update. It is now stuck on the loading screen that is black with the white apple. How do I fix this?

My phone lagged while trying to download the new update. It is now stuck on the loading screen that is black with the white apple. How do I fix this?

Reset the device by pressing and holding the home and power buttons for about 15-20 seconds.

I tryed to install the new version of itunes, but when it was downloading a pop up popped up and it said 'the older version of bonjour can not be updated. please contack your support group.' what do i do?

I tryed to install the new version of itunes, but when it was downloading a pop up popped up and it said 'the older version of bonjour can not be updated. please contack your support group.' what do i do?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I tried to register my macbook air 2013 and it said the serial number was already registered

I tried to register my macbook air 2013 and it said the serial number was already registered. I purchased it in my city at an authorized reseller beucase there isn't any Apple Store and they told me that they haven't registered it.
How can I solved this trouble? I want to registrer it.
Thank you very much.

It could be that it was automatically registered when Apple sold it to the reseller (which is what they usually do). It is best to contact Apple and provide your proof of purchase so the machine can be registered in your name.

I have an Iphone 5 and used to download applications from the Apple store but now i couldn't download any thing although it seems that it trying to download and gives " waiting Icon " and nothing happened although there is about 9.4 Gb available space

I have an Iphone 5 and used to download applications from the Apple store but now i couldn't download any thing although it seems that it trying to download and gives " waiting Icon " and nothing happened although there is about 9.4 Gb available space

check the attached pics the waiting icon and it stands for long time without downloading any bit

I just recently bought a phone off craigs list from someone else and they didnt restore it so i tried to plug it in and restore it and it said the "apple mobile device is not started" what does that mean? and what can i do?

i just recently bought a phone off craigs list from someone else and they didnt restore it so i tried to plug it in and restore it and it said the "apple mobile device is not started" what does that mean? and what can i do?

You must be running Windows. AMD is a service that needs to be running in order to sync your phone. You need to start it as described here: http://support.apple.com/kb/ts1567.

I have downloaded an app on my phone. My husband tried to download the app on his hone but he used the same apple id as me and it said the app was already installed on another phone and wont install even using a new apple id on his phone.

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