I have downloaded itunes 64bit but when I open it, it says I am not connected to the internet
I downloaded itunes 64bit for windows and it downloaded sucessfully. However, when I try to do anything like connecting to the store, I get a message that I am not connected to the internet. Can someone help me with this problem?
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
eMachines ET1331G
iTunes 10.4.1.10
QuickTime 7.7
FairPlay 1.12.20
Apple Application Support 1.5.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver not found.
Bonjour 3.0.0.2
Gracenote SDK 1.9.1.485
Gracenote MusicID 1.9.1.102
Gracenote Submit 1.9.1.133
Gracenote DSP 1.9.1.43
iTunes Serial Number 003DADA00303F6B0
Current user is not an administrator.
The current local date and time is 2011-08-29 08:01:10.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA , NVIDIA GeForce 6150SE nForce 430
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.4.1.10 (x64) is currently running.
iTunesHelper 10.4.1.10 is currently running.
Apple Mobile Device service 3.3.0.0 is currently not running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {189A7EA4-E3E5-4BEB-805A-E0A751964664}
Description: NVIDIA nForce 10/100 Mbps Ethernet
IP Address: 192.168.1.127
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Mon Aug 29 07:32:05 2011
Lease Expires: Tue Aug 30 07:32:05 2011
DNS Servers: 209.18.47.61
209.18.47.62
192.168.1.1
Active Connection: Cancel
Connected: No
Online: No
Using Modem: No
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
An unknown error occurred (-50).
Basic connection to the store failed.
An unknown error occurred (-50).
Connection attempt to Gracenote server was successful.
An unknown error occurred (-50).
iTunes has never successfully accessed the iTunes Store.
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Network diagnostics was no help. I went into the network system preferences and it says that airport is connect to the internet via airport
Please try each of the steps that follow, in order, until resolved:
STEP 1
Create a New User Account
System Preferences > Accounts
Click "+" to add a new account
Log off, and then, log back on with the new user account.
Try connecting to a Wi-Fi network with your Mac's AirPort.
STEP 2
Delete Preferred Network(s)
System Preferences > Network > Select AirPort > Advanced > AirPort tab
Under Preferred Network, use the minus button to delete the network(s) you regularly use from the list
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Launch the "Keychain Access" application located in /Applications/Utilities
Click on the "Kind" filter at the top, and look for any "AirPort network password" entries...and delete them.
Restart, or log out then back in.
Add Preferred Network(s)
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Under Preferred Network, click on the plus button to add any preferred network(s).
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Click the "Stop" button.
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Move System Configuration Files
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Yes...i have tried that and it sure does connect to all the websites.
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I am trying to install the latest software update, but a message flashes up to say I am not connected to the Internet, when I actually am! Any ideas please? Thanks
Have you tried restarting or resetting your iPad or your router?
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
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I have downloaded itunes 64bit,but it doesnt connect with my iphone..itunes doesnt know my iphone,,
i have downloaded itunes 64bit,but it doesnt connect with my iphone..itunes doesnt know my iphone,,
non riesco o sincronizzarel'iphone 4 con itunes 64 bit..
ho scaricato le ultime versioni,installato e reinstallato,pero nel itunes non appare:(See Recover your iTunes library from your iPod or iOS device, there are useful links in there even if you don't have a device.
tt2 -
When I try to download the windows support software it is coming up with an error message saying I am not connected to the internet but having checked the network diagnostics several times I am definitely connected but it still won't work. Any ideas?
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Hi Romantilizer,
Hook your phone up to iTunes on the computer you sync with and do your update from there. This is a robust iOS release, and doing it OTA is not always successful. I tried on my iPhone a couple of times, and it aborted the update twice. Did it via the Mac, and it was fine.
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i just downloaded the lastes itunes version & am not getting an error -3212 saying i am not connected to the internet... but I am and am surfing th web.. how do i fix?
Hi crichards23,
Here's an article that has troubleshooting for being unable to connect to the iTunes Store that would help you troubleshoot your iTunes connection issues:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
I hope this helps! Cheers,
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To get the latest update for my iPad to I have to connect to iTunes as hen I try to. Update from the iPad it keeps saying I'm not connected to the Internet which I clearly am any suggestions any one ?
You can be connected to wifi and still not have an internet connection.
Try this:
Make sure IOS is updated to latest version
Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings
Do you not have access to a computer? -
i use firefox as my internet browser. when i go to itunes to download music it says i am not connected to the internet when actualy i am. what am i doing wrong?
Firefox is a web browser not a homepage.
It sounds like you you have the old www.google.com/firefox/ start page that used to be the default homepage in Firefox before Firefox 4.0 sometime. It is not being maintained by Google anymore so either ignore the message or while in Firefox go to Tools->Options->General->Homepage section and change your homepage. -
I have a pop up saying new software for Iphone available;however when I try to downlaod it says"you are not connected to the internet"
I am connected so I ran diagnostics which verifies my Network Interface but Internet Connection Failed as did secure link to Itunes store.
In addition whenever I go into Itunes after a few seconds my AOL home page keeps popping up.
As you see my ISP is AOL and my connection is through a Netgear wifi router.
Please advise appropriate action
Mike HillyardThis forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forums.
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After downloading 10.5 Itunes says I'm not connected to the internet
I downloaded 10.5 and Itunes says I'm not connected to the internet. I am connected and the diagnostics inside Itunes even says I'm connected.
That was the first thing I tried..what the site told me, but its still telling me I'm not connected to the internet when I am. Should I just delete everything by hand. Like I said I wanted to take it back and upgrade to the 80 gig ipod.
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I recently got an IPad 2 and when I first set up the wifi connection the safari and facebook worked but suddenly whenever I attempt to get onto facebook it says Unable to connect and whenever I go on safari it says I am not connected to the internet. yet when I go on settings-- Wi-fi The network I should be cnnected with is ticked and it says I have connection, but once i try to go on the internet I have the same problem. Is there a way I can solve this by resetting or do I need to go into the apple shop to get it sorted. Any help? Thanks.
I recently got an IPad 2 and when I first set up the wifi connection the safari and facebook worked but suddenly whenever I attempt to get onto facebook it says Unable to connect and whenever I go on safari it says I am not connected to the internet. yet when I go on settings-- Wi-fi The network I should be cnnected with is ticked and it says I have connection, but once i try to go on the internet I have the same problem. Is there a way I can solve this by resetting or do I need to go into the apple shop to get it sorted. Any help? Thanks.
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I can not update my phone because itunes says i am not connected to the internet, but i am connected
I can not update my phone because itunes says i am not connected to the internet, but i am connected to the internet.
Download the last IOS you need and install it.
Download iOS 4.3.5 Links
iOS 4.3.5 download (iPad)
iOS 4.3.5 download (iPad 2) (WIFI)
iOS 4.3.5 download (iPad 2) (GSM)
iOS 4.3.5 download (iPhone 4) (GSM)
iOS 4.3.5 download(iPhone 3GS)
iOS 4.3.5 download (iPod touch 4th generation)
iOS 4.3.5 download (iPod touch 3rd generation)
Step 1: Download and install latest version of Apple iTunes
Step 2: Sync your iPhone with iTunes
Step 3: From iTunes sidebar, select your device (in devices section on sidebar)
Step 4: Press and hold Shift key (Windows) or Alt key (for Mac) and click on “Update”.
Step 5: Select the location of .ipsw file you want to restore or load on to iPhone
Step 6: That’s all from your end, now iTunes will perform some automated steps to complete the installation. Your iPhone will restart once the progress is complete.
Good luck !!
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