I have downloaded the 4.3 version of pages and when I try to open documents I receive a message that i must download the newest version. is this not the newest version?
I cannot open pages documents although I have downloaded the 4.3 version from the App store
The newest version is 5.1.
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Has anybody else experienced this problem and can anybody suggest a way around this?
Uninstall all components, delete the named folders and reboot as set out in the second box of Troubleshooting issues with iTunes for Windows updates then reinstall.
tt2 -
I am trying to use the new iwork beta tools on iCloud. I currently have 10.8.4 OSX on my iMac and 6.0.5 version of Safari, but when I try to open documents on my iphone in the cloud it tells me my browser isn't supported
Note that iWork for iCloud is only designed for PCs and Macs > http://support.apple.com/kb/HT5779
To access to your iWork documents on the iPhone, install Keynote, Numbers or Pages from the App Store -
I have PowerBook G4, running 10.5.8. Went to upgrade and says OS too old. I went back to older version of foxfire. Now I have a circle with a line through it and when I try to open it I get,You cannot open the application “Firefox” because it is not supported on this architecture. Thanks for the help.
Firefox 3.6.x is the last available from Mozilla for PPC Macs. <br />
http://www.mozilla.com/en-US/firefox/all-older.html
For older Macs that aren't supported in Firefox 4+ versions, try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8 . <br />
http://www.floodgap.com/software/tenfourfox/<br />
http://tenfourfox.blogspot.com/ <br />
https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported -
When i try to open itunes i get a message that says the file "itunes library .itl" cannot be read because it was created by a newer version of itunes
Upgrade iTunes to the latest version. It should be 10.5.3.
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when i open iphoto i see my photo's for 1 second and then they are gone .The photo's are still there but i can see them only on the bottom or top of my screen when i try to open them i get a sign that it is not possible.Can somebody please help me?
Have you upgraded to iPhoto 9.6 for compatibility with Yosemite? If not, try that first.
It looks like iPhoto has lost the connection between the thumbnails and the original image files.
This can be caused by a corrupted iPhoto library, or the originals have been deleted or moved.
Try first to rebuild your iPhoto Library:
If you do not have a current backup of the iPhoto library, make a copy of the library, but do not overwrite any previous backup.
Launch iPhoto with the ⌥⌘-key combination (option-command) held down.
Select "rebuild" from the first aid panel. This may take a while for a large library.
Can you now see your photos again?
If not, rebuild the library with iPhoto Library manager as described by Old Toad: Re: iphoto crashed -
I purchased a song from iTunes and when I try to play it I get a message that the original file cannot be found and asks if I want to try and locate file. I locate the file and it's empty?!
Delete the file, then download again from the iTunes Store, Purchased section (in the Quick Links sidebar).
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I just purchased the 9.99 plan a month and when i try to open the Photoshop app it asks me to buy it again... Why is it asking me this?
Make sure you have signed in with correct email address
Sign in, Sign out | Creative Cloud desktop app
If it is correct, then check your hosts file entries once
Sign in, activation, or connection errors | CS5.5 and later -
My 4s is stuck in recovery mode, and when I try to restore it I get a message that the device is not connected
Hi, are you doing it through Settings or via iTunes? If doing it through Settings, try plugging it in via USB and updating with iTunes. Hope this helps.
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I've been having problems with pdf and Firefox on my iMac. In the absence of being able to find an 'uninstall' function (and reinstall with a newer version), I deleted Firefox by dragging the application item to the trash and deleting. Then I downloaded a new Firefox version 5. But, when I try to open it, the above message comes up. This happens even if I shut down and restart. what do I need to do?
I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!
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I downloaded the Trial Version of Adobe Acrobat XI last week, February 20, 2015, using the Adobe Download Assistant. When I try to start the program I get a message that "your trial period has expired" How do I get the trial to work? Should I uninstall it and try to download it again?
Unfortunately a trial sometimes fails. Reasons include having had a trial before, or changing the computer clock, and other things we don't know about. Sadly, there is no second chance. If there is anything we can help you with to help you with your purchasing decision, please post here.
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When I try to open the Adobe software, it asks from the Redemption Code when on an Adobe web site. The instructions that came in the download say that this is a 24 digit code of numbers and letters. The only thing I got from Amazon was an Order Key, which is also 24 digits, but only numbers and the software didn't like that code… I walked through the steps on the Adobe web site to get my redemption code, but the final step before giving me my redemption code is to enter my redemption code… I have to enter the code for them to give me the code…??? Am I missing something??? Do I get this "Redemption Code" from Amazon, or from Adobe?
You would get the redemption code, or perhaps even the serial number, from whomever you purchased the software from, apparently Amazon, so talk to them. This wouldn’t be the first time they’ve sold something that didn’t have all the numbers needed to license it.
A redemption code is something that is usually on the inner disc packaging if you purchase the media in a box, and there is a barcode on the outside of the packaging that must be scanned at the checkout register to activate the hidden inner code so you can redeem it at home on that website. This is what happens if you buy PSE from a brick-and-mortar store like Best Buy. I don’t’ know what happens if you purchase the downloaded version as I have never done that.
A redemption code is 24-digits of letters and numbers that you enter into a website to get a serial number, once and only once. The serial number of only 24-digits, no letters, is what you enter into the software during the install or when you run it and it asks if you want to register or run in a trial mode—whatever the exact phrasing is.
In any case it sounds like you don’t have either a redemption code or serial number—although perhaps something is listed on the purchase confirmation or your account online at Amazon or even in an e-mail from Amazon. -
I just upgraded to Yosemite. Now when I try to open one particular document in Excel, I get a message that there's not enough memory. I can open other documents. The document I can't get to is the spreadsheet of my passwords. Go figure. When I check the storage under "about this Mac" it says I have 150 GB of 249 GB. I have a MacBook Air. Help please. Thanks, Connie
I just upgraded to Yosemite. Now when I try to open one particular document in Excel, I get a message that there's not enough memory. I can open other documents. The document I can't get to is the spreadsheet of my passwords. Go figure. When I check the storage under "about this Mac" it says I have 150 GB of 249 GB. I have a MacBook Air. Help please. Thanks, Connie
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I downloaded the Book Sycamore Row last week on my ipad and when I tried to open it, I got the message that it was formatted incorrectly, or is not a format that ibooks can open? if this is true, how do I get aREFUND?
You can try deleting the book and reinstall it. There is no reason why the book would be formatted incorrectly - assuming that you purchased this book from the iBooks Store .... And you are talking about the John Grisham novel correct?
Did you try just closing the iBooks app, restart the iPad and then try again? If you don't know how, this explains how to close an app.
iOS: Force an app to close - Support - Apple -
We can play a .mov file (a full-length film created in final cut pro) but cannot actually open it in QuickTime. We get the error message saying that a file is missing, and the movie can't play properly without the file. The thing is, we can play the film, we just can't open it to move it to another drive. Help?
Also, can the lost file (which was deleted) be recovered from a Mac HD or an external hard drive?
Help!We can play a .mov file (a full-length film created in final cut pro) but cannot actually open it in QuickTime. We get the error message saying that a file is missing, and the movie can't play properly without the file. The thing is, we can play the film, we just can't open it to move it to another drive. Help?
Sounds like you created a "Reference" file here. I.e., a "Reference" file is a file that tells the player how to play the data contained in a "Resource" file. When you try to open the "Reference" file in the QT Player app, the first thing the player does is check to see if the "Resource" data file is is still available where it is supposed to be. (I.e., moving/deleting the resource file or moving reference file without moving the resource file to maintain the relative path between the two will generate the error message you mentioned.)
Also, can the lost file (which was deleted) be recovered from a Mac HD or an external hard drive?
That depends. Deleting a file does not actually erase the data immediately. Instead, the operating system just tells the system directory that the space containing the movie data is available for reuse if/when needed. As time passes, the chance that some of the data sectors will be re-written by other data continuously increases. To restore the file normally requires use of a special utility that both locates and restores all of the linked sectors containing the "deleted" movie data in their correct order. Other methods of restoring files would depend on the software you routinely have active on your system. For instance, do you use "TimeMachine?" or orther software that automatically backs up your data periodically? If so, then follow the instructions for your particular application to recover a deleted file.
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