I have downloaded the HD version of a movie from itunes, but when I sync it to my iPad 2 it will not play. It appears that it is on the iPad, but it will not play. Is this because it is HD, and if so is there a way to change it from being HD? Thanks

I have downloaded the HD version of a movie from itunes, but when I sync it to my iPad 2 it will not play. It appears that it is on the iPad, but it will not play. Is this because it is HD, and if so is there a way to change it from being HD? Thanks

I'm having a similar problem ... just used my iPad 2 to purchase the Bourne trilogy and it downloaded fine but I did not try to play it right away.  Then I plugged the iPad into the computer and it downloaded the SD versions of the movie and I used iTunes to sync my movies.  Then I tried to play it and it said it could not open the movie.  I then did a full iPad restore and did a fresh sync and now I get the Cannot Opne pop up.  Did you ever find an answer to your question?

Similar Messages

  • TS1559 I bought my iphone 4s in usa apple store but when i write my serial number to support center i see warning like that. What is the problem ? Our records indicate that this product has been replaced. Please provide the serial number for your replacem

    I bought my iphone 4s in usa apple store
    ihave trouble with my iphone wifi that is gray and cannot connect any wifi network.
    i want to support for this issue.
    but when i write my serial number to support center i see warning like that. What is the problem ?
    Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us.

    Nobody here would know.  Contact Apple and ask them

  • Is it possible to buy the HD version of a movie on iTunes after buying the SD one?

    I bought the SD version of a movie online, and I want the HD version now.
    Is it possible to get the HD version when I already have a copy of the movie (in a different version)?
    Do I get a discount if it is possible?
    Thanks

    iOS 6 includes the latest version of iTunes.

  • Apple Mail, is there a way to change the default time-out?

    This has been puzzling me for some time and I have not found a solution. The problem which I also posted in the Mail forum (though I think that if there is a positive answer it will come through here) is as follows:
    I have an email account with on my company's mail server which is actually a Novell Netware server with a POP3 service. When using mail to send mail, I have no problems. When using mail to recieve mail, well, sometimes it gets the mail, and sometimes it does not. Usually, I can recieve mail for two or three weeks then it just stops working. No changes to my system, no updates or anything, I recieve email at one point in the day and then 15 minutes later - nothing. In the Activity Monitor, I see "Connecting to ..." then "Sending Password" then "Checking for Messages", then (after a while) it beeps as if it did not find any messages to download (no error!).
    Some weeks later, after suffering with webmail, suddenly, it works again. This usually coincides with maintenance on the server, but not always. It also seems to correspond with a general improvement of the server performance. But eventually, the cycle starts over again with mail suddenly not able to find any new messages for that account.
    I use dial-up at home, ethernet LAN at work, and DSL at our satellite offices. When it works on one it works on all. Also note that my other email accounts (not in any way connected to my company) work as they should at all times and in each setting.
    Is it possible that mail simply times out before the messages are discovered. The Novell server used for mail is by no means known for its performance. If so, is there anyway to change the default timeout in mail for "Checking for Messages"?
    Things I have tried:
    I have dumped the "MessageUidsAlreadyDownloaded" and "MessageUidsAlreadyDownloaded2" files to no avail.
    I have changed computers (I recently upgraded from a ti400), reinstalled the OS, upgraded from 10.2.8 to 10.3.x to 10.4.3, and removed and recreated the mail account (multiple times), all to no avail.
    Based on the above observations, I feel that it may be that "Mail's" "Get-mail" function is timing out before new messages are discovered on a very slow server. Is there any way to change the default time-out to evaluate this hypothesis?
    Any help would be appreciated.
    Kraig

    I already thought of that one.  I deleted my account from there.  But it didn't default to the other one.  It just told me I needed to add an account.  Thanks tho

  • Hard drive on my MacBook, iTunes was not backed up. Purchases were recovered, but missing music is trapped on other devices (iPad, iPod & iPhone). Is there a way to transfer music from these devices (esp. iPhone & iPad) to MacBook?

    I had to replace my hard drive on my MacBook and iTunes was not backed up. All of our purchases were recovered, but we are missing music that we now have only on other devices (iPad, iPod and iPhone). Is there a way to recover music from these devices? Also, the missing music on the MacBook that is on the iPhone is greyed out so I can't play it. What's the deal? How can I change that?
    BTW- I am going to purchase an external hard drive to make sure this never happens again. I'm am also discovering other missing very valuable data. I'm considering investing in iMatch, too.

    Try PhoneView: http://www.ecamm.com/mac/phoneview/
    iTunes Match is not a backup strategy. Do not rely upon it for disaster recovery. For that you need to use Time Machine or "clone" software.

  • My ipod touch has a old email account associated with itunes. I don't remember the password to the old account and when I enter my birthdate it locks up the ipod - is there a way to change my ipod through my computer

    My ipod touch has an old email account assoicated with itunes. I no longer remember the password associated with this email and since it is gone I can't retrieve password by sending to email account. When I try to retrieve by hints it locks up when i enter birth month and day. Is there a way to change my Ipod through my computer? I have searched and can't find it. Thanks

    How to reset the password  and other items are here.
    \Frequently Asked Questions About Apple ID
    http://support.apple.com/kb/he37 You can do it through a computer.  After resetting the password and other stuff, on the iPod go to Settings>Store and sign out of the account and then sign back in.

  • I have the current version of itunes, but when I go to update my ipod, I am getting an error message that says that it could not back up because the backup was corrupt or not compatible with the iPod.  This is the first time trying to backup.

    I have the current version of itunes, but when I go to update my ipod, I am getting an error message that says that it could not back up because the backup was corrupt or not compatible with the iPod.  This is the first time trying to backup the iPod. I have authorized my computer.  Still no luck.

    Go to iTunes>Preferences>Devices and select the iPod backjp and click on delete and try again.
    Also
    - Reboot the computer
    - Try another cable
    - Try another USB port

  • Question I have a dilemma . I added a lot of songs in my iTunes now when I synced my ipod this message appear "Elma's ipod cannot be synced because there is not enough free space to hold all the items in the iTunes library (additiona

    I addesd a lot of songs in my itunes, now when I synced my ipod this message appear "elma's ipod cannot be synced because there is not enough free space to hold all the items in the itunes library (additional 382m is required). Then I uncheck a lot of song and synced my ipod again same message appeared. Do I need to buy a new ipod with more memories? Somebody told me to check apply after I unchecked some of the songs but I cannot find the word APPLY. please help I'm not a very technical person.

    The Sync button becomes the Apply button, if you change the iPod's settings in iTunes.  If you are only unchecking songs in the iTunes music library, you click on the Sync button.
    When you select the iPod in iTunes, you see the iPod's Summary screen on the main part of the iTunes window.  There is a checkbox there for Sync only checked songs.  Did you check that checkbox?  If you want iTunes to ignore the songs you unchecked when syncing your iPod, that setting needs to be enabled.  If you change that setting, you'll see the the Sync botton has changed to Apply.  Click Apply.
    That method of unchecking songs works, but it may become annoying over time, as you need to uncheck more and more songs.  If you want advice on some other more convenient ways to make it work, you can post back.

  • I want to download an app, but i can't because i have forgotten my security questions.  Is there a way to change them without needing the old ones?

    I want to download an app, but i can't because i have forgotten my security questions.  Is there a way to change them without needing the old ones?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103535)

  • Can't add music my iPhone from iTunes.  When I try to drag a song over to my phone, I get the circle w/ the syncing line through it, but it does not update/load.  [Manually manage music and videos] is checked. And, this is the only Mac I have ever used to

    Can't add music my iPhone from iTunes.
    When I try to drag a song over to my phone, I get the circle w/ the syncing line through it, but it does not update/load.
    [Manually manage music and videos] is checked. And, this is the only Mac I have ever used to add music to my phone.
    Also, just updated the phone's software today, and iTunes' software is already up to date.

    Hi Gregg,
    Have you tried resetting the device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the Home screen redisplays, see if your Music app is behaving normally.
    Cheers,
    GB

  • TS4223 I accidentally bought the HD version of a movie for my daughter's iPod nano (it can't be watched on the Nano).  So I'm trying to figure out how to re-download the SD version.  do I have to pay for the lower version??

    I accidentally bought the HD version of a movie for my daughter's nano. you can't watch HD on a nano.  So I'm trying to figure out how to re-download the SD version.  This help screen makes it seem like you can just correct the problem and just "download" the lower version.  But when I follow the steps, I basically get to where I'm just having to actually purchase the other version.  Do I have to pay to get the lower quality version after I've already paid for the HD version?

    When you purchase an HD movie or show, in most cases the SD copy can be downloaded from your purchases area in iTunes. On the main iTunes Store page, go to Purchases under the Quick Links and then select Movies or TV shows as appropraite. Click the "Not On This Computer" button. Uncheck the "Download HD when available" box and you should then see the SD copies of the movies/shows and be able to download them.
    Note that with digital copies from a Blu-Ray or DVD, if it comes with an HD copy, you normally cannot get the SD copy as well and have to purchase it separately if you want it.
    Regards.

  • I have a Sony DCR -SR32 which does not appear in the list of compatible cameras for imovie '11. Does anyone know if there is way to import files from this camera ?

    I have a Sony DCR-SR32 HDD video camera which does not appear in the list of compatible cameras for imovie '11. Does anyone know if there is way of importing video from this camera to imovie ?
    Thanks
    Pheona

    Greetings Pheona,
    That appears to be a hard drive based camecorder.  Usually these mount on the desktop of your computer as a little white hard drive icon.  If you go inside you should be able to find the movie files the camera is saving.  See what format they are (the last 3 letters at the end of the file name is a good place to start).
    You can drag the movie files from the camera hard drive to the computer to copy them.  Then convert them with a video file conversion program to a format iMovie can understand.
    Try converting one of the files using a video file conversion program like Video Monkey: http://videomonkey.org/downloads/
    In the "Convert to" drop down menu choose "DV" (Preferred), "Quicktime", or "MP4".  Then import the resulting file into iMovie and see if that works any better.
    If that program can't convert the files you can try another file conversion program:
    http://www.southpolesoftware.com/iVI/iVI.php
    http://shedworx.com/voltaichd
    http://www.elgato.com/elgato/na/mainmenu/products/Turbo264HD-software/product1.e n.html
    Hope that helps.

  • I have deactivated my CS6 on my old computer and now when I have downloaded a trial version and enter the serial number it says not valid? I have only used my license on one computer before? Does anyone know the problem?

    I have deactivated my CS6 on my old computer and now when I have downloaded a trial version and enter the serial number it says not valid? I have only used my license on one computer before? Does anyone know the problem?

    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    OR
    Asked to sign in after paying may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    or
    http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

  • I have hidden unwanted books from the purchased area of the iBooks store, but they're are still appearing on the front page of iOS as cloud downloads, is there a way to remove these from iBooks without using the hide iCloud books button?

    I have hidden unwanted books from the purchased area of the iBooks store, but they're are still appearing on the front page of iOS as cloud downloads, is there a way to remove these from iBooks without using the hide iCloud books button?
    Let me explain a little more. I had downloaded a lot of free books in the past as a trial when iBooks was first released and since then I have decided I no longer want them, because of this I hid them from the purchased section of the iBooks store. The 5 books left are ones I decided to keep as seen in the following picture.
    This is how it appears in iBooks on my mac. There are 4 books downloaded and 1 book that I have decided not to download at this time. I would still like to keep this book available in the cloud incase I want to download it again in the future. You’ll notice that hide iCloud books is not selected, if I wanted to hide the book that I have chosen to keep in the cloud, but have not downloaded yet I could.
    This is exactly how I think this feature should work. If you have hidden a book from your purchases it should not show up in the mac Ibooks app. (I am aware you can never actually delete a purchase, just hide them and that hidden purchases can be restored to your account from within the account management section of the iBooks store).
    The iOS app is working differently for me. Here is a picture of the purchased tab on the iBooks store in iOS Ibooks. Again notice that pictures of Lilly is still yet to be downloaded. This is how I expected it to look.
    If we visit the front page of iOS iBooks the view is very different from what I expected. Here we can see the 4 books I wanted to keep on my device and have downloaded. We can also see the 1 book I wanted to keep, but did not want to store locally on the device and left in iCloud (Pictures of Lilly). However we can also see all the books I had hidden from the purchased section of my iTunes account and which I believe should no-longer be visible, Dracula, frankenstein etc…
    I am aware of the hide iCloud books button within the iOS app, but I did not need to use this to hide the books I had removed from the my purchased section of the iBooks store on the mac, why are they still appearing in iOS?
    I’m still not sure if this is a software glitch or not. This article suggests to me that books can be hidden, but I had already completed these steps.
    https://support.apple.com/en-us/HT201322
    A browse of google also suggests people may have been able to hide past purchases from the front page of iBooks on iOS in the past.
    In case there was an issue with syncing I tried logging in and out of my iTunes account via settings in iOS. Force closing the app, disabling automatic downloads and removing my device from iTunes in the cloud. Syncing with iTunes on the mac did not correct the issue either.
    Interestingly I have the same issue on my iPhone 6 running iOS 8.3 as I do on my iPad mini suggesting that this might be an issue either with my account or with iOS iBooks software in general.
    If there is a way to remove the already hidden iBooks in your account from the front page of iBooks on iOS without using the hide iCloud downloads button? Please help community!

    My apologies for the lack of photos, here is my post again with photos.
    I have hidden unwanted books from the purchased area of the iBooks store, but they're are still appearing on the front page of iOS as cloud downloads, is there a way to remove these from iBooks without using the hide iCloud books button?
    Let me explain a little more. I had downloaded a lot of free books in the past as a trial when iBooks was first released and since then I have decided I no longer want them, because of this I hid them from the purchased section of the iBooks store. The 5 books left are ones I decided to keep as seen in the following picture.
    This is how it appears in iBooks on my mac. There are 4 books downloaded and 1 book that I have decided not to download at this time. I would still like to keep this book available in the cloud incase I want to download it again in the future. You’ll notice that hide iCloud books is not selected, if I wanted to hide the book that I have chosen to keep in the cloud, but have not downloaded yet I could.
    This is exactly how I think this feature should work. If you have hidden a book from your purchases it should not show up in the mac Ibooks app. (I am aware you can never actually delete a purchase, just hide them and that hidden purchases can be restored to your account from within the account management section of the iBooks store).
    The iOS app is working differently for me. Here is a picture of the purchased tab on the iBooks store in iOS Ibooks. Again notice that pictures of Lilly is still yet to be downloaded. This is how I expected it to look.
    If we visit the front page of iOS iBooks the view is very different from what I expected. Here we can see the 4 books I wanted to keep on my device and have downloaded. We can also see the 1 book I wanted to keep, but did not want to store locally on the device and left in iCloud (Pictures of Lilly). However we can also see all the books I had hidden from the purchased section of my iTunes account and which I believe should no-longer be visible, Dracula, frankenstein etc…
    I am aware of the hide iCloud books button within the iOS app, but I did not need to use this to hide the books I had removed from the my purchased section of the iBooks store on the mac, why are they still appearing in iOS?
    I’m still not sure if this is a software glitch or not. This article suggests to me that books can be hidden, but I had already completed these steps.
    https://support.apple.com/en-us/HT201322
    A browse of google also suggests people may have been able to hide past purchases from the front page of iBooks on iOS in the past.
    In case there was an issue with syncing I tried logging in and out of my iTunes account via settings in iOS. Force closing the app, disabling automatic downloads and removing my device from iTunes in the cloud. Syncing with iTunes on the mac did not correct the issue either.
    Interestingly I have the same issue on my iPhone 6 running iOS 8.3 as I do on my iPad mini suggesting that this might be an issue either with my account or with iOS iBooks software in general.
    If there is a way to remove the already hidden iBooks in your account from the front page of iBooks on iOS without using the hide iCloud downloads button? Please help community!
    iPhone 6, iOS 8.3, Also an issue on my iPad mini iOS 8

  • The MacBook Pro will not allow me to cut-and-paste to and from or to click-and-drag to the external drive. I can copy-and-paste, but then I must send the original to the trash, which doubles the time and effort. Is there any way to cut-and-paste?

    I have recently switched from a PC to a MacBook Pro.
    I have a large number of documents and photographs on a multiterrabite external drive, backed up on a second multiterrabite external drive.
    Both external drives are formatted for MacIntosh. This has been verified by agents at an Apple store and also at Best Buy in two different cities.
    This is the problem:
    The MacBook Pro will not allow me to cut-and-paste to and from or to click-and-drag to the external drive. I can copy-and-paste, but then I must send the original to the trash, which doubles the time and effort. Is there any way to cut-and-paste?
    Also, the MacBook Pro will not allow me to rename multiple documents or photographs. I can click-and-rename a single one, but this is impossibly time consuming. I can batch-rename in iPhoto, but when I transfer the photographs to the external drive, the rename does not transfer.
    I’m reduced to using my wife’s Toshiba to cut-and-past, rename, and transfer documents. It works perfectly. Is there any way to do this on the MacBook Pro?
    Thanks!
    Roderick Guerry
    [email protected]

    Roderick Guerry wrote:
    The MacBook Pro will not allow me to cut-and-paste to and from or to click-and-drag to the external drive. I can copy-and-paste, but then I must send the original to the trash, which doubles the time and effort. Is there any way to cut-and-paste?
    No, this is a philosophical difference between Apple and Microsoft. Apple believes that it's dangerous to cut a file in case the user never pastes it; in that case the file is lost. Microsoft seems to not have this problem (if I remember Windows correctly) because they don't delete the originating file if it's cut but never pasted.
    Even though Macs have a lot of keyboard shortcuts, philosophically Macs have traditionally been mouse-first. This applies to file copy operations. In your case, what a Mac user would do is open the source window, open the destination window (on your second drive), and then Command-drag the selected files from the source to destination window. This is because a normal drag would leave the originals behind, while adding the Command modifier key tells OS X that this is a Move, not a Copy, so don't leave the originals behind.
    (In addition there are different rules for drag-copying within the same volume or between different volumes. If you drag between two folders on the same volume, the files are moved. If you drag between different volumes, the files are copied unless you hold down Command to delete the copies on the source volume.)
    Roderick Guerry wrote:
    Also, the MacBook Pro will not allow me to rename multiple documents or photographs. I can click-and-rename a single one, but this is impossibly time consuming. I can batch-rename in iPhoto, but when I transfer the photographs to the external drive, the rename does not transfer.
    Two problems in this case. First, batch file renaming is not built into OS X unless you build something with Automator. However, there are many utilities that can do batch file renaming which you can find at macupdate.com or on the App Store. Since I work with media I often batch rename using one of the media managers I have lying around like Media Pro or Adobe Bridge (comes with Photoshop).
    iPhoto is a database front end designed to shield the file system from the consumer and let them concentrate on creativity and sharing. As such it is often a poor choice for managing files directly. When you "transferred the photographs" chances are you moved the originals, not the ones iPhoto edited which are stored in a hidden folder.
    Roderick Guerry wrote:
    I’m reduced to using my wife’s Toshiba to cut-and-past, rename, and transfer documents. It works perfectly. Is there any way to do this on the MacBook Pro?
    There will not be a way to do it exactly like Windows. As described above, there are ways to do it "the Mac way." If it is possible to remove judgment on which way is "better" you might find the Mac way to be acceptable, but of course sometimes we simply prefer what we're used to.

Maybe you are looking for