I have downloaded the new iTunes 10.7 on my computer with windows vista on it. Now every time I try to run a video it shuts off iTunes. Is anyone else having this problem?
I have downloaded the new iTunes 10.7 on my computer with windows vista on it. Now every time I try to run a video it shuts off iTunes. Is anyone else having this problem? I have uninstalled and reinstalled the program twice. Is there a fix? Is it possible I am missing part of the program?
I'd start with the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows
Similar Messages
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Is anyone else having this problem?
Hey Morrly,
I would follow these steps to troubleshoot the issue you're encountering with using the Pinterest app:
1. Update your device software
Update your device to the latest version of iOS.
2. Check for app updates
You can setup apps to update automatically in Settings > iTunes & App Store, but make sure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
If prompted, enter your iTunes Store account information. App Store will then download and install the app updates.
Note: Some apps may require a Wi-Fi connection to update.
3. Install another app from the App Store
If none of your user-installed apps will launch, there could be an issue with Apple ID authorization. Download and install an app that isn't already installed on your device to reset this information. You can also remove an app from your iOS device and download it again from the App Store or sync the app from your computer.Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
4. Restart the app
If the issue affects only a single app, try closing just that app.
5. Restart your device
Turn the device off and on.
6. Reinstall the affected app
Remove the app from your device and reinstall it:
Tap and hold any app icon on the Home Screen until the icons start to wiggle and show a small "x" in the top-right corner of the app.
Tap the "x" in the corner of the app you want to delete.
Tap Delete to remove the app and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the app and then download it again.
Note: If it is a paid app, ensure you are using the iTunes account you purchased the app with originally. If it is not, you may be asked to purchase the app again. Learn more about downloading previously purchased items.
7. If the issue is still unresolved, contact the developer
If you continue to experience the issue, contact the developer of the app for further assistance:
Find the app in the App Store.
Open the app's page, tap Reviews, and then App Support.
via: iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Sincerely,
Delgadoh -
My Iphone gets hot and it will shut off. Is anyone else having this problem?
My Iphone gets hot and shut off. I was talking on the phone about 10 minutes and it was hot to my face, Is anyone else having this problem.
I have the same problem. But my goes off with no reason. I don't even talk on it
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Sometimes when I disconnect my MacBook Air from a power source, the screen goes black for a few seconds. It doesn't exactly shut off. If I push a few random buttons or the power button, it turns back on. Is anyone else having this issue? What can I do to correct this issue? It's very annoying!
Many power related issues can be resolved by resetting SMC.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
Best. -
the devices is not popping up in our itunes. is anyone else having this problem. can you help me if you have the same problem
Try rebooting the computer and restarting the device.
Try a different cable.
In rare cases fluff in the connector port can prevent proper contact with the connectors used to transfer data. An air duster or thin piece of card or plastic can be used to tease out debris if that is the problem.
tt2 -
After updating to iOS 8.0.2 the App Store and iTunes have disappeared, is anyone else having this problem? Help please!
Well, if they have truly disappeared then something is really messed up. For really messed up stuff, you need to set it to factory default condition, and then afterwards, restore it from your backup.
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
Use iTunes to Restore your iOS Device to Factory Settings
http://support.apple.com/kb/ht1414 -
Updated to 10.4 and the New Purchased feature is not working. Anyone else having this problem?
Updated to 10.4 and the New Purchased feature is not working. Anyone else having this problem?
I did originally, but it fixed itself after a few minutes.
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Two days ago my iPad 3 and IPad 2 started to crash very unexpectedly. Both iPads have wifi and cellular and both are running iOS 7.0.2. I will be working and suddenly the screen just wipes to black and then the big white Apple appears as if I have done a hard reset. The iPads always come back, but the crashes and unexpected app closures are happening with greater frequency. It happens more with the iPad 3 than with the iPad 2. Until two day ago both iPads had been very stable. I don't keep a lot of apps open and I have plenty of GB of free space. I do hard resets after each event, doesn't help the situation. Did Apple do some kind of update to the OS in the last few days? I was just getting used to the new OS and this is very frustrating. Anyone else having this problem, have a possible answer or solution? Thanks for your help.
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If the issue persists...
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
I have a new but 2010 model. It operates very slow and has gray screen occassionaly. One store said it's "safe sleep", the other graphic board. Is anyone else having this problem with computer only 4 mos. old?
Your problems may be caused by software or hardware, including the gray screen and the slowness. The intermittent gray screen is a puzzler and probably is hardware. TUSL2C’s diagnosis may be right on the money. A question is how to isolate it to HW or SW that so you can get good service?
The obvious cheap and easy fix is to replace that cable but I don’t think you can do that because it is under warranty. There are other ways to isolate the problem that won’t void the warranty.
If the disk turns out to be healthy and it continues to boot to a gray screen then that will be a sign that internal hardware, other than the disk, is to blame. Since they are blaming it on software we will be able to test it with a pristine OS X installation that has no 3rd-party software to blame.
> They are calling it "Safe Sleep Mode" and that happens if I don't use the machine within 4 hours.
The machine should go to sleep and wake up almost instantly every time without a gray screen. If you can demonstrate the problem reliably by putting it to sleep and waking it up then that will be most useful. We will show it failing on pristine OS X software without 3rd-party mods to prove it is an Apple problem. Similarly if you can reliably show the gray screen from a power-on boot that will help.
My first question is do you have a current Time Machine (or other) backup? If not you should create one before we get to steps that could stress the disk. If it is a faulty cable or a faulty disk then the system could stop functioning at any time. It is always prudent to maintain a current backup and especially important when the system is sick. If you do not have a Time Machine (or other) backup then post back for instructions on how to create one.
In the mean time please download and run Etrecheck and post back the results.
http://www.etresoft.com/etrecheck
This will indicate possible software compatibles and other details that may be helpful in a diagnosis.
Also run disk diagnostics with Disk Utility. This will check if the disk and filesystem are healthy.
From the Finder, pull down on the Go menu to Utilities. This will open the Applications > Utilities folder.
Then run Disk Utility.
Click on the upper left disk icon.
Does the S.M.A.R.T. status say “Verified”.
If not the disk/SSD is unhealthy and needs to be replaced.
Click on the icon indented below, usually called “Macintosh HD”.
Verify Disk.
If it finishes with a green “OK” message then all is well with the disk.
If it shows errors in red then you may have found a problem.
Click on Repair Disk Permissions.
It will give lots of messages in black and white, which are OK.
If it gives any messages in red then there is an issue to address.
It will be useful to have some test that shows the slow speed that uses standard OS X applications such as Pages, Numbers, Presenter, iTunes, iMovie... or even just the Finder opening windows or starting applications. We can then use that test when isolating the source of the slowness.
How many seconds does it take to boot from power-on to either the login screen or the Finder is up? Please time that. It is a good speed test. If it is over a minute then something is wrong.
One way to isolate the issues will be to sandbox it using another disk to test what happens with different software on different hardware disks in different locations. That will not void the warranty.
But before going there or proceeding further let’s look at the Etrecheck and Disk Utility results, ensure the system is backed up, and then try some other standard tests. -
problem with updated find my iPhone (FMi) app: when I attempt to open the FMi app, it tells me that I need to be a registered developer and run iOS7 to do so; is anyone else having this problem? I got the app as a regular update to my existing FMi app which worked great.
The problem is being reported in the news media, yes. Apparently someone at Apple jumped the gun and uploaded the update before it was ready. They'll probably issue another update shortly, I would expect, but you can go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. If you have a backup copy of the older version of the app, remove the newer version, restore the old version to iTunes on your computer, and resync.
Update: Well, that was certainly quick. As of a short time ago, various sites are reporting that the Find My iPhone app is no longer displaying the previous error message. If it still is for you, delete it from your iPhone and re-download from the iTunes Store.
Regards. -
My iphone 4s voice dictiation for text messages is not consistently working. I've had the phone since Thanksgiving and it always worked perfectly, but the last few weeks it's been hit or miss. Sometimes it works, sometimes it doesn't. Anyone else having this problem? I tried the hard reset but that hasn't fixed it.
I have the same problem since updating to IOS 8.3. Any app to which I want to send a new link via IMessage does not allow me to select a contact to send the IMessage to. Using a pre-existing thread does not have same problem.
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After installing the above mentioned update, my ipad will no longer turn on. I have just a black screen with the apple logo when I attach it to a power source. Anyone else having this problem, please advise on how to fix.
IF RESET DOESN'T WORK, FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTunes and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note: Data will be lost -
Since the latest up-date I can't see any movies. It always returns to the main menu. Is anyone else having this problem and how do I fix it? We have gone 3 days without the use of renting movies.
Welcome to the Apple Community.
First you should try logging out of your iTunes Store account (settings > iTunes Store > accounts) and then back in again.
If that doesn't help, try resetting the Apple TV (Settings > General > Reset > Reset all settings). You should also try restarting your router.
If both of the above don't help, you should try a restore (Settings > General > Reset > Restore). -
I am unable to sync my iPad after upgrading to latest operating system. iTunes can't see my iPad when attached to PC. Anyone else having this problem?
Nicholas...
You may need to restart the Apple Mobile Device.
Follow the instructions here > iOS: Device not recognized in iTunes for Windows -
ever since I turned on ITunes match, album art shows in coverview but not in other views on my iphone. Anyone else having this problem?
jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport
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